They admitted to having a 13 year old boy take my reservation which was for a Day trail ride and the kid put us in the Sunset ride, and they insisted we had to pay the an additional $108.26 for an upgrade, which I never wanted and then they refused to give me a refund! These people are crooks and they will swore at me! Horrible! They were rude the first time we went, I should have learned my lesson then, but we were repeat customers but they have now lost the business of all 8 of our group plus all the people we will be telling about this terrible place. And the Cowboy Cookout was awful! We were expecting at least a nice cut of beef for the price, but no, they even screw you over with the food! If I'd wanted really tough chuck steak and liquid beans with a tortilla, I'd got to Kroger, I sure wouldn't pay $35 per person for it! Spend your money where they treat customers like people rather than dogs!
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