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“Very good service”

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Comfort Inn Near Grand Canyon
Ranked #7 of 30 Hotels in Williams
Certificate of Excellence
Luxembourg City, Luxembourg
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good service”
Reviewed 8 September 2013

We stayed there in May with a group of 25 people and had a good stay. The reservation and check-in process was very smooth. The rooms are ok as well as the breakfast. The girl at the front desk was very nice and helpful. One of our traveller had a health issue and she spend some time with us trying out how she could help. Thank you very much. The hotel is well located to spend the night in Williams and experience the Route 66 feeling. I recommend to stay here rather than in one of the hotels closer to the Grand Canyon entrance. The ratio Price/Quality is perfect.

  • Stayed May 2013, travelled with friends
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Helpful?
Thank Rene D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review, 9 September 2013
Your faith and trust in our ability to serve you excellently means so much to us, thank you for choosing to stay with us and sharing to us your great appreciation. Your wonderful feedback with regards to the overall experience and the notice you gave for the easy reservation and check-in process as well as for the accommodation in total and the dedicated staff members truly inspires us. You can be assured that we will work hard to maintain all the positive feedback you mentioned. We couldn’t wait to be of service to you again very soon.
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522 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
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English first
Washington, DC
Level 6 Contributor
203 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 7 September 2013

I find it very strange that any hotel would be missing a major cable channel. They have Fox, CNN and every other channel you can imagine but no MSNBC. The breakfast was good and the rooms were fine. We have stayed here in the past - unfortunately I had forgotten about the missing TV channels. The hotel is near a lot of great restaurants and we were able to find a lovely local restaurant for dinner. Their room prices are very reasonable and Grand Canyon was about 1 hour's drive the next morning and we were able to spend the whole day at Grand Canyon without paying the exorbitant prices of the hotels nearer to the canyon.

Room Tip: No MSNBC - otherwise fine choice.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank rimjhim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review, 8 September 2013
We are grateful for the constructive feedback that you gave us. It brings us great joy to know that you appreciated the good breakfast as well as the fine rooms and the reasonable price in total; for we sincerely work hard in maintaining the quality of our services and for you to commend us on that matter is truly heart-warming. We however apologize if the channel of your liking was not available, rest assured that we will find ways to improve more to meet your utmost satisfaction in the best possible way. We hope to serve you again soon.
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Richmond, Virginia
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 September 2013

This is a very nice and clean property in a small town area. It is well maintained and clean. The town is lovely and wonderful to walk around, however, the hotel is not close enough to do this without driving into the town. It is not a long drive and the parking is good. They made a wonderful recommendation for dinner which had the most amazing pies anywhere!! It was a good stopping point between major destinations.

  • Stayed May 2013, travelled as a couple
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Helpful?
Thank TravelUSAToday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review, 4 September 2013
It is our goal to provide the best lodging experience to our valued guests and for you to commend us on that matter is indeed heart-warming. Thank you for all your appreciation with regards to the wonderful and comfortable experience you had during your entire stay. We wish to let you know that we will strive hard to maintain the positive remarks you mentioned pertaining to the clean and comfortable room in total so that we can ensure that we meet your utmost satisfaction. Our reliable staff will always be ready to attend to your needs at all times and we are committed to giving you the best service there is we can offer. We couldn’t wait to be of service to you again on your next visit to the area.
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Dallas, Texas
2 reviews
Reviewed 3 September 2013

We had a great stay, thanks in no small part to Georgia's (at the front desk) help and accommodating service. It was a reasonable value in a resort area, with easy access to both the Grand Canyon and the tourist areas down toward Prescott and Sedona.

  • Stayed August 2013, travelled with family
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Helpful?
Thank Dako T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review, 4 September 2013
We are committed to constantly show our guests that we will go above and beyond our duties to exemplify excellence and to ensure comfort and a pleasant experience during their stay. Thank you for choosing to stay with us, we are delighted to hear that we have served you well. You can be assured that we will maintain the positive remark you mentioned about our excellent customer service. We couldn’t wait to see you again very soon.
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Esbjerg, Denmark
Level 6 Contributor
205 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 26 August 2013

Coming back from Grand Canyon this hotel was a great place for us to prepare for the trip westwards - towards L.A.
The rooms were nice and the woman at the front desk gave us a great advice regarding dinner.

  • Stayed March 2013, travelled as a couple
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Helpful?
Thank Kynde22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review, 27 August 2013
We wish nothing but to express excellence in the service we give our valued guests. Your wonderful feedback validates all the hard work we give to ensure that we meet guest satisfaction at all times, and for that we sincerely thank you. It is our aim to always provide comfort and a pleasant experience, and for you to commend us on that matter is truly heart-warming. You can be assured that we will continually work hard to further excel in attending to your needs. We certainly hope that we can be of service to you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia
Level 5 Contributor
67 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 16 August 2013

Not much to be said about this hotel; it's a Comfort Inn so you know what you are getting. The room was clean, reasonably large. They know that hotels in Williams get booked up because the South Rim hotels fill up early in the summer so prices here are more expensive than the quality warrants.The desk clerk couldn't give a darn -- the attitude was `Take it or leave it'. Breakfast was included in the price and OK but not great. My advice: If you want to stay in Williams, plan and book in advance to get the best deal you can. Williams itself is a fun town.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danny_kent1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMComfortInn86046, Guest Relations Manager at Comfort Inn Near Grand Canyon, responded to this review, 17 August 2013
We truly appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you for sharing to us your entire hotel experience. It brings us great delight to know that you find our rooms clean and spacious. It is our aim to provide comfort and quality service to our valued guests, please know that we have taken note of your valuable comment regarding the value for your money, and you can be assured that we will use this to monitor and improve the quality of our services. Thank you for staying with us, and we hope to have an opportunity to serve you again.
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Additional Information about Comfort Inn Near Grand Canyon

Property: Comfort Inn Near Grand Canyon
Address: 911 W Route 66, Williams, AZ 86046-2229
Phone Number:
Region: United States > Arizona > Williams
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Williams
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Near Grand Canyon 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
For your trip to the Grand Canyon, you can ensure it will be a success by booking our train package tour at the Grand Canyon Country Inn. Take in Sights and Sounds of the Grand Canyon National Park. Interesting Day Trips in Incredibly Beautiful Surroundings! We make all the necessary arrangements for the Amazing Tours on the Railway! Situated in Williams Arizona, 56 miles from Grand Canyon National Park. The perfect lodging spot for the vacation of your dreams! ... more   less 
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Also Known As:
Comfort Inn Near Grand Canyon Hotel Williams
Comfort Inn Williams
Williams Comfort Inn
Williams Country Inn
Country Inn Williams

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