I made my reservation online and was not informed of their $10 pet fee until I arrived. The room they provided stunk horribly! I could not stand to be in the room for more than a few minutes, the urine smell was so bad! My 4 month old puppy wouldn't stop barking, we presume from her thinking there was another animal around. I tried to look online for another hotel nearby but I was out of luck. I went to the office and they gave me a hard time when I requested a different room due to the stench. That's when they told me they only had "one pet room". She insisted on inspecting the room that we just walked into for any damages before she would consider allowing us to move to a different room (we were there only 10 minutes). The new room was decent enough since there wasn't a stench. The beds were horrible and the furnishings were very outdated. The whole experience was just bad and I'm not a picky traveler. The next morning as we were leaving, the room next door opened their door and a small dog came running out (this was not the stench room). Obviously they do let animals into their other rooms. The staff was rude about my complaint and I will never stay here again.
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- Also Known As:
- Best Value Hotel Williams
- Best Value Williams