Came through town late one evening to go to the Grand Canyon in the morning and was able to book this with my points on my phone. We came in about 9pm and they apparently don't have a person sitting at the desk all night so you have to ring a bell. Looks like they are remodeling the office area, so looking through the window I was thinking I was in the wrong spot or they were closed for good but a man did come out after a bit of a wait and buzzed me in. He took my information and gave me my keys and pointed to where my room was. I'm not saying he was "short" with me but he was certainly wanting to get back to doing something else. I was pleased to see the heater was on in the room as it was in the teens outside and at least the area by the heater was warm. The bathroom was set up oddly and it was very cold back in there. The building is very old and kinda run down but we were only staying a few hours and were out of there early to catch the sun rise in the Grand Canyon so it was OK I was not too thrilled with the fact the place cost more points than others that I have stayed at that were WAY nicer. I did have to call the front desk guy back to get the code for the internet since he never gave me that information at check in and we were unable to log in. The heater was right under the window and it was hard to keep the curtains from flying open so I had to rig it so they didn't since my bed was right by the window and being two ladies alone its not like I want someone watching me sleep or to wake up with anyone looking at me. We didn't stick around for breakfast so cannot say much on that subject but the carpets were dirty thats for sure, so I didn't take my shoes off in the room and the concrete bathroom with window was kinda creepy and cold. When we checked out in the morning again no one was at the desk and they just had a drop box for keys hanging by door. I was a bit disappointed in the customer service of this location and probably would try another one within my hotel chain to use my points just based on customer service alone.
- Official Description (provided by the hotel):
- Americas Best Value Inn Grand Canyon Gateway offers the most value for your money when staying for business, pleasure, or just passing through. We offer clean spacious rooms, free continental breakfast, and free Wi-Fi throughout the property. Our guest rooms include hairdryer, 32 inch flat panel satellite TV, HBO, ESPN, table with chairs and clock radio. Microwave, mini-fridge, and coffeemaker are available upon request. Take advantage of our extremely comfortable beds and relax while saving money year-round with our Kids Stay Free Policy (11 and under in parent's room). For your convenience our hotel is 100 percent smoke free. Sorry, no pets allowed. We are located off East State Route 66, and are near attractions such as Arizona State Railroad Museum, Kaibab National Forest and Bearizona Wildlife Park. Americas Best Value Inn Grand Canyon Gateway is your best choice within the southern terminus of the Grand Canyon Railway of Arizona. We offer ideal accommodations and location whether you are in town for business, vacation, sightseeing, music or food festivals, or simply passing through on your way to Phoenix or Tucson. At Americas Best Value Inn Grand Canyon Gateway our goal is to provide our guests a great experience, not just a place to stay. At Americas Best Value Inn Grand Canyon Gateway, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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- Also Known As:
- Econo Hotel Williams
- Econo Lodge Williams
- Williams Econo Lodge