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“Great for families” 4 of 5 bubbles
Review of Ramada Williams/Grand Canyon Area

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Ramada Williams/Grand Canyon Area
Ranked #13 of 30 Hotels in Williams
Long Beach, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great for families”
4 of 5 bubbles Reviewed 26 June 2010

My husband, our 10 year old and I spent 3 nights here in June 2010. We got the hotel free with credit card points. It was perfect for our needs as a "base camp" for exploring the Grand Canyon and Route 66. Our room was a suite, with a half-wall dividing the beds from the kitchenette/sofa. This was great as we could put our son to bed, then have a quiet talk and a drink to ourselves at night. Heaven! The mini-fridge was a large one (we fit about 25 bottles of water, soda and beer inside). Beds on the soft side, but most hotel beds are. The room was not fancy or new, but was clean and spacious.

The hotel overall was great as there is a large indoor pool, very large jacuzzi. The attached restaurant (Doc Holidays) was surprisingly good - it doesn't look promising from the 1970s-Marie-Callender decor, but the steak and trout that we had for dinner were excellent, as were the drinks. We are from Southern California and the prices were comparable to what we're used to for this type of meal.

You can get breakfast delivered to your room but I wouldn't recommend it - the room breakfast fell far short of the dinner standards and was in cheezy takeout containers with plastic spoons. Also, the one downside to the restaurant is that when tour buses show up, they seem to take precedence. For instance, our breakfast was 35 minutes late because the restaurant was dealing with a tour bus - this threw off our plans. Similarly, at dinner my husband couldn't get ribs because a tour group had just come through and cleaned them out.

One other small glitch: The couch in our room had a huge rip in the upholstery, which was kind of gross.

The front desk staff was helpful and efficient, and you can even get free popcorn at all hours (our son loved this). The pool area was clean and stocked with towels at all times. Overall, this was the perfect hotel for us to come back and crash after a long day!

  • Stayed June 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mizdibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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890 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Cornwall U.K.
Level Contributor
168 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 bubbles Reviewed 23 May 2010

Having read some fairly scathing reviews we were slightly anxious about what to expect at this hotel, but for us it was everything we needed. Ok, it's not luxurious but our room was fine and Doc Holliday's restaurant next door is very handy: but beware, the helpings are huge! Williams is a pleasant little town and the Grand Canyon is an hour's drive away. I guess if you want luxury go somewhere else, though I'm not sure where that is in this area.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Julian&Moira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 May 2010

Nice staff, clean room, and decent food at the on-site restaurant. A bit of a ride to South Rim if the Grand Canyon (60 miles), but not a bad choice since we had our dog with us!

  • Stayed May 2010
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank crissyron121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Payson, Arizona
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 May 2010

Our nightmare began at check-in. Though there were two (2) people behind the counter only one (1) was waiting on customers. We had to wait almost twenty (20) mintues to check-in...one (1) person was ahead of us. We had a party of nine (9), three (3) of which were seven (7) and under. We had requested four rooms two adjoining for the family with children. We got four rooms, two side by side not adjoinging. When we spoke to the front desk on three (3) different occasions we were told "you made the reservations at the 1-800 number not directly through us, it's not our problem". We were told that we had $20 off vouchers for the restaurant in our check in packages. When we replied that we did not they gave us one (1) not one (1) for each room as we should have received. We cancelled one of the side by side rooms and requested a roll-away. We were informed that there would be a charge, because the hotel was near capcity and they expected other people to want them.

The toilet in our room backed up on the first use. We contacted the front desk once again. We found a plunger outside of our door. When we phoned the front desk to find out who was going to plunge the toilet we were told "we have no one here to do it" to which we replied "we're not plummers" The male (I willl not dignify him by referring to him as a man or gentleman) told us "he was not allowed to". A few minutes later a woman arrived at our door and plunged the toilet. We believe she was the night manager. When we made a remark about "the kids" at the front desk her comment was "that is the problem they're kids" she mentioned that she had over heard us talking to the male and female behind the counter and that we had been polite discussing the problem of not having adjoining rooms. She also told us there would be no charge for the roll away.

Kate at Customer Relations when we phoned to compain about the lack of service told us that rooms are not guarenteed unless we were to check in first thing in the morning. Which is not feasible if you are traveling.

We also had a lovely view of trash, equipment tossed around, and what looked to be an open junction where a light fixture was supposed to go. A BULIDING CODE VIOLATION!

  • Stayed May 2010, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank aAzLady2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Williams hotels

Bozeman, MT
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 21 March 2010

Our first impression was negative. Williams is a poor, depressing, run-down town with nothing to do. We were there to see the Grand Canyon, so we didn't mind that too much. We arrived in Williams at noon on our way to the canyon, hoping to check in a little early to unload our car and change clothes. The hotel was completely empty. We've stayed in many, many places over the years and have never been turned away for early check in -- most places are very accommodating. This front desk girl, however, was not. She let us know right away that check in wasn't until 3:00. When she looked our reservation up and saw we had booked "on-line" (priceline), she smirked and was pretty rude. We were put in probably the worst room as far as views -- looking right at the roof with the building machinery. We got in late and left early, so it didn't matter but still! Our bathtub was dirty (black foot prints and oily). The maids were all out sitting in the hall when we left, waiting for rooms to empty -- the halls reeked of smoke so I think they were smoking? Breakfast was fine and the wait staff was friendly, though!

  • Stayed March 2010, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank 43813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver Island
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 17 February 2010

Spent one night in a "two room.. three bedded suite. Older style property.. shows wear, but,our room was clean, very good beds, lots of pillows; coffee area, new flat screen tv;
good water pressure and lots of hot water, shampoo etc; staff cheerful and helpful..got two free drinks, and $2.00 each discount on breakfast. All for $115.00 for four people.
Caution.. breakfast can be costly.. buffet is better value. There are lots of "fast food" resteraunts in very easy walking distance. Our room faced the freeway but the room was quiet. We had a good nights sleep.(We were on our way to the Grand Canyon).
Rooms very large.. bathroom small.

  • Stayed February 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Canuck018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
1 review
2 of 5 bubbles Reviewed 20 December 2009

The Holiday Inn in Williams is at least superficially clean. The paint, carpeting, etc., is all in good condition, but on closer inspection, it is not that clean. The ice bucket, for example, was gross with dirt. But more importantly, this was the noisiest hotel I've ever stayed in. From the first floor, we could hear the people upstairs pacing around until late and dropping things on the floor at 2AM, and they were up around 5AM the next morning. It's not just a little bad, it was really loud and creaky, and I don't think they were stomping -- It sounded like ordinary pacing, but amplified by the lousy flooring and apparent lack of insulation. The pipes make lots of noise too, so when your neighbors shower, it feels like you're showering with them. The families screaming through the hallways until 11pm combined with the early risers above us made this place uninhabitable. The "free" internet worked about a third the time. We were here on a free night (rewards points) and still didn't get our money's worth. I would never stay here again. On the positive side, they were very laid back about accepting pets - no deposit or fee was required.

  • Stayed December 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank FormerFronkDeskClerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Williams/Grand Canyon Area

Property: Ramada Williams/Grand Canyon Area
Address: 950 N Grand Canyon Blvd, Williams, AZ 86046-2075 (Formerly Canyon Gateway Hotel)
Phone Number:
Region: United States > Arizona > Williams
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 30 Hotels in Williams
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Williams/Grand Canyon Area 3*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Ramada Hotel in beautiful Williams, Arizona known as the Gateway to the Grand Canyon. As you will see the Ramada Williams is the ideal location. Conveniently located just off interstate 40, just 56 miles south of the majestic Grand Canyon. 40 miles east is Flagstaff, home of the University of Northern Arizona and the Snow Bowl slopes. To the south (60 miles) is Sedona, Arizona famous for the Oak Creek Canyon and the spectacular views of its red rock formations. There is much to see and do in Williams, Take a stroll along the Historic Route 66, enjoy a horse drawn carriage ride, watch a true re-enactment of a cowboy shoot-out, shop at one of the unique shops where local artisans sell their wares. Or enjoy one of the local restaurants (many with live entertainment. The Ramada Williams, boasts the famous "Doc Hollidays' Steak House. Just a 1/2 mile away from the Canyon Gateway Williams is the Grand Canyon Railway, departing daily to the Grand Canyon, giving a spectacular and ever changing view from the comfort of your train car. In November be sure to mark you calenders to the train and experience the magic of the Polar Express. ... more   less 
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Also Known As:
Holiday Inn Williams Hotel Williams
Williams Holiday Inn
Holiday Inn Williams Az

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