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“A very decent motel”

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Quality Inn Navajo Nation Capital
Ranked #1 of 1 Hotels in Window Rock
Certificate of Excellence
Phoenix, Arizona
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A very decent motel”
Reviewed 24 June 2013 via mobile

We stayed there for a couple of days recently and were very pleased with our experience. This is a pretty basic motel so don't expect anything fancy. The rooms were clean, the beds comfortable and the staff as nice and attentive as they come. The breakfast was very good and included in the price. As for roadside motels, they don't get much better. I can certainly recommend this one for everyone passing through Window Rock.

Stayed June 2013, travelled with family
Helpful?
Thank Gustatorius T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattie B, Admin. Assist. at Quality Inn Navajo Nation Capital, responded to this review, 12 April 2017
Dear Gustatorius T,

We appreciate you taking the time to rate and review your stay at Quality Inn Navajo Nation Capital back in 2013. We are delighted you enjoyed your accommodations, found everything clean and the staff friendly and the food good!

We look forward to welcoming you back again in the near future.

All our best,
Quality Inn Navajo Nation Capital Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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172 reviews from our community

Traveller rating
    62
    73
    31
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    4
See reviews for
36
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
182 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 18 June 2013

As this was the only hotel in the vicinity, we don't have a choice of hotel to choose as it was too long to drive to our destination without rest.

The frontage of the hotel was quite decent looking, but when we drove around to the back which is closer to our room, I was shocked with how rundown the exterior of the hotel looks. Good thing the room was not as rundown as the exterior, but the room was cramped and dimly lit with 2 queen size bed. The toilet that is quite small that we have problem closing the door when using the toilet bowl.

The breakfast was quite nice as our server was friendly and helpful. The hashbrown was really nice for the hot breakfast.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joltt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattie B, Admin. Assist. at Quality Inn Navajo Nation Capital, responded to this review, 12 April 2017
Dear Guest,

We appreciate you taking the time to rate and review your stay at Quality Inn Navajo Nation Capital back in 2013.

Regards,
Quality Inn Navajo Nation Capital Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, Pennsylvania, United States
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2013

If you want a friendly, cross- cultural experience, in a beautiful setting, then this is it. This was the setting for a Navajo Weaving class ( check it out at Weaving in Beauty) and it was delightful. The hotel is not fancy, but very clean, comfortable and quiet. It is close to a number of historic sites such as Chaco Canyon and is in the heart of trading posts areas such as Hubbell. The scenery in the area is amazing. The staff is very helpful and the on- site dining room features both southwest and Navajo meals. One downside is the inconsistent Internet access, but they have a business center which is hard wired and very accessible. This has been a great experience. Remember that this hotel on the Navajo reservation and those laws may be different from the rest of Arizona. No alcohol is served in the hotel.

Room Tip: We were located on the back side of the hotel and had views of amazing rocks and sunrise.
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaisyJune52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattie B, Admin. Assist. at Quality Inn Navajo Nation Capital, responded to this review, 12 April 2017
Dear DaisyJune52,

We appreciate you taking the time to rate and review your stay at Quality Inn Navajo Nation Capital back in 2013. We are delighted you enjoyed your accommodations, found everything clean, the staff friendly, the food good and the surrounding area beautiful.

We look forward to welcoming you back again in the near future.

All our best,
Quality Inn Navajo Nation Capital Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bainbridge Island
Level Contributor
92 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 June 2013

Not that there is much choice in Window Rock accommodation-wise, but the Quality Inn was just fine. Arrived late in the evening after an all day meeting and then a three-plus hour drive. Desk clerk was welcoming, quick with the check-in and keys and breakfast meal tickets.

Exterior entrances to all of the rooms - a plus for access, a minus for being able to open windows. Reminded me of an older Holiday Inn. Room was decently furnished with nice bathroom. Good mattress. Decent wifi. Don't recall any noise between rooms, though I don't think I had any immediate neighbors.

The breakfast coupon entitled you to one of three set breakfasts, though the waitstaff was pretty flexible on how you composed your breakfast. Quick service, good food.

Room Tip: Would recommend second floor to minimize sounds of footsteps from room above. Note that there is no...
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CK2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattie B, Admin. Assist. at Quality Inn Navajo Nation Capital, responded to this review, 12 April 2017
Dear Guest,

We appreciate you taking the time to rate and review your stay at Quality Inn Navajo Nation Capital back in 2013. We are delighted you enjoyed your accommodations, found everything clean, the staff friendly and the food good!

We look forward to welcoming you back again in the near future.

All our best,
Quality Inn Navajo Nation Capital Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2013

I agree with multiple reviewers that the rooms are not luxurious. But the are very comfortable and always clean. I have stayed at this hotel quite a few times over the past year, due to business in the area. And, while there is very little choice in accomodations, I would choose to stay here for no other reason than the people. Every time I check in, the desk staff are warm and welcoming. They are very informative about the area, and the many ways to see the Navajo Nation. They are very proud of their area and their heritage, and are very open about their desire to share with guests.

The best part of this hotel is the staff. No request was too big, or too small. And, the rooms are completely cleaned EVERY day. It is so nice to come in from a long day sight-seeing, or working, to find CLEAN sheets and towels, and everything in its place. The decor is comfortable, and the refrigerator and microwave in each room is a very nice touch. And, in the middle of the night, there was no hesitation about opening the gift shop for a snack or to get ice. I never felt like it was an imposition. Checking out, the desk clerk always made sure my frequent traveler number was recorded correctly so I would get the appropriate points. And, I was always asked to come back. It is truly a pleasure to do so.

Room Tip: Very little choice in rooms, and it doesn't really make a difference. The smaller rooms face th...
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ofps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattie B, Admin. Assist. at Quality Inn Navajo Nation Capital, responded to this review, 12 April 2017
Dear Guest,

We appreciate you taking the time to write such a detailed and thoughtful review of your stay at Quality Inn Navajo Nation Capital back in 2013. We are delighted you enjoyed your accommodations, found everything clean, the staff friendly and the food good!

We look forward to welcoming you back again in the near future.

All our best,
Quality Inn Navajo Nation Capital Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 May 2013

I stayed at the Quality Inn Navajo Nation Capital for a business trip to Window Rock. The staff at the front desk, in the Diné restaurant, and on the cleaning staff were all very pleasant. The food at the restaurant was wonderful and the quick complimentary breakfast was a nice touch. The rooms were acceptable, but the one drawback is that there was some noise during the nighttime. There walls are quite thin and sounds of coughing or toilet flushing cary throughout the building.
I will add that the beds were comfortable and the room was kept clean.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MitchBradt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattie B, Admin. Assist. at Quality Inn Navajo Nation Capital, responded to this review, 12 April 2017
Dear Guest,

We appreciate you taking the time to rate and review your stay at Quality Inn Navajo Nation Capital back in 2013.

Regards,
Quality Inn Navajo Nation Capital Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mill Valley, CA
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 24 April 2013

There are not many amenities for travelers in Window Rock. This is the main place to stay. Our room was OK, the people friendly and helpful, and the price was fair. The weakest link was the free wi-fi. The signal was weak in our room, and while stronger in the lobby, was so slow as to be all but useless for anything other than the simplest e-mail. After working for an hour on something that should have taken less than five minutes, I gave up.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tallhorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mattie B, Admin. Assist. at Quality Inn Navajo Nation Capital, responded to this review, 12 April 2017
Dear Guest,

We appreciate you taking the time to rate and review your stay at Quality Inn Navajo Nation Capital back in 2013.

All our best,
Quality Inn Navajo Nation Capital Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn Navajo Nation Capital

Property: Quality Inn Navajo Nation Capital
Address: 48 West Highway 264, Window Rock, AZ 86515
Phone Number:
Region: United States > Arizona > Window Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Window Rock
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Navajo Nation Capital 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Quality Inn Navajo Nation Capital Hotel Window Rock
Quality Inn Window Rock
Window Rock Quality Inn

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