Off the I-8 a pleasant stay for us. We were treated to the first floor close to the great breakfast in the morning. Everything was all good to excellent. Very clean and large rooms with high ceilings. Very nice people working there.More
Off the I-8 a pleasant stay for us. We were treated to the first floor close to the great breakfast in the morning. Everything was all good to excellent. Very clean and large rooms with high ceilings. Very nice people working there.MoreShow less
I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We look forward to seeing during your next trip to Yuma. Thank you
During our stay at this hotel the management and staff failed misably to provide us with a quiet, peaceful and safe environment. At 10:00 PM, a group of African-American people also staying at this hotel proceeded to go out of their way to cause a very loud, disruptive and terroristic effort by yelling, slamming doors, running up and down the hallway and knocking on all the doors including ours. My wife and I literally feared for our safety. This went on for well over 2 hours and the hotel management and staff did absolutely nothing to stop it. This hotel manager should be fired for his approach to mismanaging this hotel and failing to provide a quiet, peaceful and safe environment to all the guests staying at the hotel. We will never stay at this hotel again.
Thank you for taking the time to tell us about your experience at our hotel. I have sent you an email and hope to hear from you soon.I am very sorry you were dissapointed on this occasion, and I aplogize for the inconvinience.
Please know that your issues have beeen addressed and corrected. Again we appreciate taking the time to write.
So we stayed here as it was to our relatives. Accidentally turned heater on and filled the room with a rancid smell. Turned the fans on and cleared it out. Toilet seat was wobbly as well clearly needs a but of maintenance. The cleaning person tried to come in at 7:30. The knock on door was so lite we didn't hear it. We did report all of the above so hope it gets fixed.
Thank you for taking the time to bring such matters to our attention. We value your patronage and certainly want to know of your were dissatisfied in any way. We are very sorry to hear about your unfortunate experience and we sincerely appreciate your feedback. It provides is with the information needed to correct problems and improve the services we offer our guest.
We look forward to serving you again in the near future and show you how your remarks were used constructively.
I stayed at the Comfort Inn & Suites because my Grandma lives in Yuma and she was going to the hospital for cancer treatments. My family from Florida and California all came out to Yuma to see my grandma and we were all pleased with our stay. Breakfast was good with a great variety. We did have reservations for 3 nights but during our first night my grandma had to be air lifted to Phoenix to have immediate surgery on her back because they found a tumor nearly touching her spinal cord. We decided to leave to Phoenix in the morning. When I talked to Maria (the manager) in the morning about this she was extremely accomidating and friendly. They changed my check out date, no problem.
The rooms were clean and large. This will be the ONLY place I stay when I go to Yuma from now on. (I stayed at the OTHER Comfort Inn and had a terrible experience. This was a breath of fresh air compared)
We very much appreciate and value your feedback and will share it with our team. Your comment will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Stopped on our way to San Diego. Great location...plenty of shops and restaurants in the area. The hotel and our room were very clean. Our room was a real nice size. The people at the front desk were pleasant and very helpful. The price was good. I would stay here again. Hot breakfast in the morning. Plenty of tables and seating.
First and foremost, we would like to thank you for taking the time to share your experience at our facilities. We are always delighted to receive such kind words from our guests.
We look forward to your next visit.
The Comfort Inn on 16th[ I-95] was very reasonable and clean. Has a great breakfast but limited tables. We came back a week later for 3 more days. Will stay again. Loved the pool.Location is awesome as we went to Mexico a few times to Algodones and only 10 minutes drive on I-08
Rooms have free internet, micro-wave and fridge.