On Mon. 8 Sept 2008 I checked into the SHILO INNS Yuma Arizona as part of a 105 person group involved inThe Shamrock Run-a fundraising Motorcycle run raising funds for a childrens hospital in Dublin Ireland.
After a very pleasant overnight in the Shilo Inn we departed for Tucson at 6.30 AM.While re-fuelling at Gila Bend approx 120 miles from Yuma, I discovered I had left my wallet under the pillow in my room. It contained all my cash-1800 Dollars-and all my credit cards and I.D.
I rang the hotel and Sheri Doney who I think is the front desk manager answered my call.She listened as I described my problem and told me not to worry and that she would ring me back in 5 mins.She immediately went to the room,which had already been made over and then contacted the cleaner who had the wallet safely in his possession.
She rang me back,as promised and confirmed she had the wallet safe and sound. When I suggested returning to Yuma to collect it she advised me that she could arrange to FedEx it to our next hotel in Grand Canyon This she did and I received my wallet safe and sound next morning.
I cant say how much I appreciated her prompt action in dealing with my problem and the very professional way she sorted everything out for me.Good old-fashioned American hospitality is alive and well and living in The Shilo Inn in Yuma in the person of Sheri Doney.Her prompt action meant that I was able to continue the tour with the group and lose no time out of our very tight itinerary.My sincerest thanks to Sheri and Shilo Inns .
- Official Description (provided by the hotel):
- The friendly staff at the Shilo Inn Hotel & Suites will welcome you with gracious Shilo hospitality. Each of the 134 spacious rooms and suites are tastefully decorated with southwestern furnishings. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome. ... more less
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