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“Happy Hilton”

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Hilton Garden Inn Yuma Pivot Point
Ranked #3 of 33 Hotels in Yuma
Certificate of Excellence
Reviewed 24 October 2013

Having recently stayed at this hotel the staff made me feel very special. The staff at reception were attentive and personable. The staff in the restaurant were happy and gave an excellent service. Well done Hilton!

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Mick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 1 November 2013

Dear Mick G from Yuma,
Thank you for your recent stay and the comments on Trip Advisor about our hotel. happy. In addition thank you for the comments about our great teams at both the front desk and in the restaurant. We are proud of our beautiful hotel and our hospitable team goes out of their way to make sure we exceed each guest's expectations. Thank you again and we look forward to hosting you the next time you visit Yuma.

Sincerely yours,
Jeff Hirsch
General Manager
Hilton Garden Inn & Pivot Point Conference Center

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547 - 553 of 792 reviews

Reviewed 23 October 2013

Rooms were very nice. Conference rooms were nice and spacious. Food service was very good. Front desk was very helpful and accommodating. All of the food was good and service was excellent. I would recommend this hotel to my friends. The only negative was that the hotel was a little hard to find.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Sunny_Gibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 1 November 2013

Dear Sunny_Gibbs from Phoenix, Thank you for your recent stay and the comments on Trip Advisor about our hotel. We are proud of our beautiful hotel and our great team goes out of their way to make sure each guest is happy. In addition thank you for the comments about our food, and that you will recommend the hotel to others. We look forward to hosting you the next time you visit Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

An excellent choice to stay in Yuma. Right on the colorado River and on the birding trails. Swim in their pool or in the river. You can't go wrong being here. Eat at the Da boys on main street very close to the hotel. Italian at its best and moderate cost.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 28 October 2013

Dear William A from Tucson, Thank you for your recent stay and the comments on Trip Advisor about our hotel. We are proud of our beautiful hotel and our great team goes out of their way to make sure each guest is happy. In addition thank you for the comments about our great location and the wonderful restaurants on Main Street.that you can walk to from the hotel. We look forward to hosting you the next time you visit Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ

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Reviewed 21 October 2013

Nice Hotel. Friendly staff. Clean. Restaurant is a little pricey, however, the food is good. Bed was very comfortable. Need to have some kind of bath mat for the tub to prevent slips. Had no problems hooking up to the Wifi in the hotel but was unable to hook up to the Wifi in the Conference Center. Nice location. Can see the Yuma Territorial Prison on the other side of the bridge from the front of the hotel. Would stay here again.

  • Stayed: October 2013, travelled on business
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Thank Julie79T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 28 October 2013

Dear Julie79T, Thank you for your recent stay and the comments on Trip Advisor about our hotel. We are proud of our beautiful hotel and our great team goes out of their way to make sure each guest is happy. In addition thank you for the comments about our great location, and our conference center. We look forward to hosting you the next time you visit Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 11 October 2013

Nice lobby. Very good breakfast options. Horrible sewer like smell in the first room we were given (321). I'm sure previous guests have complained about the smell so I don't know why anyone would be given that room. The smell was emanating from the drain in the flood of the bathroom. Inattentive front desk day staff. Overall, don't know if I'll stay here again.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 14 October 2013

Dear Trip Advisor Member,

Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay and we are sorry we were not able to provide you with the quality of services and amenities you deserve. Because travel is very important, we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you will consider staying with us in the future.

Best Regards,

Jeff Hirsch
General Manager
Hilton Garden Inn & Pivot Point Conference Center
Yuma, AZ

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Reviewed 10 October 2013

The staff is extremely polite and attentive. The hotel is immaculate and the food is good. The bed was very comfortable, and we did not hear a sound when in our room. We will definitely come to the Garden Inn again.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Pat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 28 October 2013

Dear Pat L. Dear CalP. Thank you for your recent stay and the comments on Trip Advisor about our hotel. We are proud of our beautiful hotel and our great team goes out of their way to make sure each guest is happy. In addition thank you for the comments about our great location, our cleanliness, the great food, and our quiet guest rooms. We look forward to hosting you the next time you visit Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

Solid quality, friendly service, clean and good value. Feels new and probably is. Pleasant area to walk around when (if) the temperature cools down enough early evening or morning.

Best in Yuma?

Yuma Territorial Prison and Quartermaster Depot state parks are worth a visit.

  • Stayed: March 2013, travelled as a couple
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Thank packcal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff H, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this reviewResponded 28 October 2013

Dear CalP. Thank you for your recent stay and the comments on Trip Advisor about our hotel. We are proud of our beautiful hotel and our great team goes out of their way to make sure each guest is happy. In addition thank you for the comments about our great location. . We look forward to hosting you the next time you visit Yuma.

Sincerely yours,

Jeff Hirsch
General Manager
Hilton Garden Inn and Pivot Point Conference Center
Yuma, AZ

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 85364-1417
Phone Number:
Region: United States > Arizona > Yuma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Yuma
#3 Romantic Hotel in Yuma
#3 Family Hotel in Yuma
Price Range: £79 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Official Description (provided by the hotel):
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma

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