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“Wonderful experience!”

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Hilton Garden Inn Yuma Pivot Point
Ranked #3 of 33 Hotels in Yuma
Certificate of Excellence
Arvada, Colorado
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful experience!”
Reviewed 5 June 2014 via mobile

Beautiful hotel and pool! Bed was soooo comfortable - felt like a Temperpedic. Quiet and super friendly staff. Be sure to ask for the senior discount on the already reasonable price - our king room was $109. If we're in the area again this one will be at the top of the list!

  • Stayed June 2014
    • Value
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Helpful?
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Front Office Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, 12 June 2014
We really want to thank you for taking the time to post a review on our property! We really appreciate it. Many travelers these days really rely on reading reviews to help them choose where to stay....I know I do! So we really appreciate the feedback. We are so glad you enjoyed your stay here at our little "gem in the desert" & hope you will tell your friends that may come to Yuma about your recent experience. Thanks again & we do hope that we have the opportunity to serve you again in the near future.
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750 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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English first
Las Cruces, New Mexico
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 May 2014 via mobile

HGIs are consistently good, but this one is exceptional. It's rather new and very clean and fresh smelling. It has a great setting on the Colorado River with a river walking trail and a small historical park next door. Large parking lot, good amenities, pleasant staff. Easy access from I8 in either direction. Yuma's an interesting town too.

Stayed May 2014
Helpful?
Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Front Office Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, 5 June 2014
We are so glad to hear that you had an enjoyable experience at our facility! I must say, we really pride ourselves on not only having a beautiful product but the fact that we strive to deliver superior service. I want to thank you for taking the time to write your kind review and do hope we have the pleasure of serving you in the future!
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Jamestown, North Carolina
Level 6 Contributor
156 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 May 2014

Had reason to stay at the Hilton Garden Inn in Yuma, Az last week. Nicely appointed HGI and seemed fairly new. The bed was very comfortable and not sagging. The room looked out over a river and was very quiet. Despite a three hour time change I slept well as the hotel was quiet, the bed comfy and the room could be made dark after sunrise in the morning. Good fitness center with equipment that worked. They let me invite a friend for free breakfast on my breakfast coupon. The staff was very ehlpful and directed us to good restaurants. I'll be back.

  • Stayed May 2014, travelled on business
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    • Service
Helpful?
Thank Russ K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Front Office Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, 5 June 2014
Thank you so much for taking the time to write a review on Trip Advisor! Your kind remarks were exactly what we strive for on a daily basis......provide superior service & deliver a great product! From providing a well kept, clean guestroom to the friendly staff to the fantastic job our culinary team provides, gives us great pride here at the Hilton Garden Inn Yuma! We do look forward to you staying with us in the future. Thanks again!
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Santaquin, United States
1 review
Reviewed 29 May 2014

I was not only a guest at the hotel but teaching a class in their rooms. This staff was world class in customer service and making me feel at home! I will definitely be staying here again. The area is very good and the amenities and resteraunt were outstanding!

  • Stayed May 2014, travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dustin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Front Office Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, 5 June 2014
Thank you so much for taking the time to post a review of our property. So glad to hear that you had a great stay with us. We do have a fantastic staff who really go over & beyond for our guests. To us, that's what superior customer service is! We hope we have the pleasure of serving you again in the near future. Thanks again
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Level 2 Contributor
8 reviews
3 hotel reviews
Reviewed 23 May 2014

The room was a generous size. The bed was comfortable although the firmness adjustment mechanism was not working. The jets in the hot tub were not working the first two days. The breakfast was not complimentary and both the hot and the cold versions were bland.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 400patriciap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Front Office Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, 29 May 2014
Thank you for your recent stay with us in Yuma, AZ, and thank you for taking the time to make comments on our Trip Advisor page. Our mission is to provide you with excellent and comfortable accommodations at a very high level of guest service. Thank you for the comments about the beds as well as the hot tub jets, I have discussed your comments with our Engineering department and we are truly sorry and we will take the proper steps to get that corrected. We truly want to be better than average, so your comments will be used as a means to improve. Thank you again for your patronage, and we look forward to hosting you again here at the Hilton Garden Inn - Yuma.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, United States
1 review
Reviewed 22 May 2014

The rooms are great for the pricing and quality. I am not all about materialist things so the room was beyond my expectations. The bed was very comfortable and the A/C worked well during the 110 degree heat.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Heather T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Front Office Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, 29 May 2014
Thank you for your recent stay and the wonderful comments on Trip Advisor about our hotel. We are proud of our beautiful hotel and our hospitable team goes out of their way to make sure we exceed each guest's expectations. Thank you again and we look forward to hosting you the next time you visit Yuma

Warm regards,
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New York City, New York
Level 6 Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 May 2014 via mobile

I wasn't expecting much when I found out I was staying in Yuma - just basic accommodations. This hotel was great! The rooms were fairly large and clean. They're modernized with a flat screen tv, mini fridge, microwave, wifi and coffee maker. The pool area is nice. There was no need to find a nearby gym, as the fitness center had enough to make due for my 3 day stay. It has dumbbells ranging from 5-50 lbs, 2 benches, a mini cross cable machine complete with multiple bars & grips, yoga ball & mats medicine ball set, 3 ellipticals, 3 treadmills, and a bike. There is a mini conscience store by the front desk and a restaurant in the front too - though I didn't visit either. The staff at the front desk was friendly. I didn't see staff anywhere else, but I didn't spend a lot of time wandering around either. If I ever come back to the area, I would stay here again!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FitnessTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah M, Front Office Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review, 23 May 2014
Thank you so very much for the wonderful review you posted about our hotel! These reviews are very important to us as many travelers use them in choosing where to stay. We truly have a "gem" here in the desert along with a fantastic staff that truly deliver superior service. Thanks again & I hope we have the pleasure of serving you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Yuma Pivot Point

Property: Hilton Garden Inn Yuma Pivot Point
Address: 310 N Madison Ave, Yuma, AZ 85364-1417
Phone Number:
Region: United States > Arizona > Yuma
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Yuma
#3 Family Hotel in Yuma
#3 Romantic Hotel in Yuma
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Official Description (provided by the hotel):
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma

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