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“I stay at least once a week at this motel. The staff is...” 4 of 5 bubbles
Review of Super 8 Yuma

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Super 8 Yuma
Ranked #30 of 33 Hotels in Yuma
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231 reviews from our community

Traveller rating
    45
    60
    53
    46
    27
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Maple Ridge
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 14 November 2013

Clean and friendly staff.Helpfull in finding a plase to eat. Up graded our room because of my wifes allergys.

  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank mercgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, 17 November 2013
Dear Guest,

Thank you for taking the time to write a review of your stay with us at Super 8. We are pleased that our staff was able to give you and your wife great customer service. We really try to accommodate to our guests individual needs when ever possible.
Thank you once again for your kind words and we hope to have the opportunity to serve you once again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chula Vista
1 review
5 of 5 bubbles Reviewed 13 November 2013

A comfortable stay,,,,,,convenient to the freeway and to restaurants. Staff was helpful.....we will stay here again. appreciated thequiet location.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, 14 November 2013
Dear Guest,

Thank you so much for your review and I have repeated to our staff the lovely compliments.
I am so pleased you enjoyed your stay with us and hope to have the opportunity to offer such accommodations to you and yours in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 9 November 2013

Myself and my wife spent 5 nights here in October. the weather was typical Yuma - warm, sunny. We planned to spend a lot of time out of the hotel so the Super 8 was chosen as they are usually acceptable accommodations. On arrival, the room was quite spacious and clean. After the first night, we left in the morning to explore the area around southern Arizona. When we returned, our room had not been cleaned. Mentioned to the desk, they offered towels, all the usually replaced amenities. After the second night, left for the day, again upon return, the room had not been cleaned. Now 2 times. Not acceptable in my mind. Poor management.
To take it to the "we will never come back here again or recommend this hotel" - the pool area was quite nice. However, nobody could swim in the pool as a large flock of pigeons spend the day drinking and DEFECATING in the pool. GROSS!!!
Long story short, we don't post negative when positive will do. This hotel gets 2 thumbs down.

Room Tip: Pick a different location.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank arbie24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, 11 November 2013
Dear Guest,

Thank you for your valuable feedback and we apologize for your problems during your recent stay. We have taken your suggestions under advisement and shall address the proper hotel staff.
Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Yuma hotels

Newfield, New York
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 31 October 2013 via mobile

Overall ok, beds not that comfortable, mattress cover too thin. Main issue was bathroom, bathtub still had soapscum in tub, towels still had mascara stains. Other than that, courteous staff, but they do need to brush up on cleanliness.

Stayed October 2013, travelled with friends
Helpful?
1 Thank Yvonne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, 1 November 2013
Dear Guest,

Thank you for your feedback regarding your recent stay with us at Super 8. I must say that I am deeply disappointed with the experience you encountered and our general manager has taken immediate appropriate actions with the housekeeping staff to ensure this does not occur again!
Please accept my most sincere apology for the problems you incurred and I do hope you will stay with us again to see for yourself these problems have been eliminated.

All comments, positive and negative are taken very seriously by our management and staff and greatly appreciated. Our guests input allows us the opportunity to review and improve our guest services. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Osoyoos, Canada
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 31 October 2013

All was good except the showerhead had a leak in the thread BUT I forgot to mention that to the staff so it is all good...

  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Super 8

Helpful?
Thank Fernand P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mollie D, Director of Sales at Super 8 Yuma, responded to this review, 1 November 2013
Dear Guest,

We so appreciate that you took the time to send us your review of your stay at Super 8. I was pleased to see that other than the showerhead issue, you enjoyed your stay with us. Please note that I have notified the correct hotel staff and the showerhead is repaired. Thank you and if you ever have any problems in the future, please notify front desk so we can correct any problems immediately.
Thank you once again. We look forward to future stays with us and wish to provide you with super service at Super 8!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Yuma

Property: Super 8 Yuma
Address: 1688 S Riley Ave, I-8 to Exit 2, Yuma, AZ 85365-2009
Phone Number:
Region: United States > Arizona > Yuma
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 33 Hotels in Yuma
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Yuma 2*
Number of rooms: 82
Official Description (provided by the hotel):
We are a PET FRIENDLY hotel that caters to our "Furry Friends" with special treat bags at check in! We also have local business numbers for local Doggie Day Care, vets, groomers and pet stores. The local Dog Bark Park is only minutes away! ... more   less 
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Also Known As:
Super Eight Yuma
Yuma Super 8
Yuma Super Eight

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