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“Dental in Los Algadones”

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Best Western InnSuites Yuma Mall Hotel & Suites
Ranked #4 of 33 Hotels in Yuma
Certificate of Excellence
GreenLeadersBronze level
Reviewed 30 April 2014

We stay here every time we go down to have dental work done. The rooms are nice the staff is friendly and they have a full hot breakfast and happy hour included with the room. I highly recommend this hotel to anyone needing to stay in the Yuma area.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank leftycarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded 1 May 2014

Thank you for your kind response. We get many folks here that are having dental work across the border and come back several times. We are working very hard to continue our excellent customer service and renovations.

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813 - 819 of 1,076 reviews

Reviewed 28 April 2014

Pleasant hotel unfortunately it is built on a hill side and has several blocks. the pool and restaurant are at one end and are at the lowest level. It is not ideal for disabled people we were original given a room near reception which was to far away from the facilities. Then upgraded to a suite but unfortunately on the forth floor therefore had to descend for all the facilities. No lifts in the hotel. Not a suitable hotel for the disabled.

Room Tip: recommend on lowest level on inside least noise from nearby highway
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  • Stayed: April 2014, travelled with friends
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Thank Anthony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded 1 May 2014

I understand how the hotel may be a bit difficult for travelers with specific requests and needs. I am sorry that you were not more relaxed or had a room that was better suited for you. Maybe you will return and we can find a comfortable location for you.

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Reviewed 28 April 2014

Very Good, except for lacking "ADA" amenities for handicapped room. No Safety Grab Bars in the Shower. No pull down seat in the shower for someone using a wheelchair. Only towel shelf barely supported the towels stacked on it. Room was wheelchair accessable. Dining area, from room, required using stairway of 16 steps, or accross (down slope) grass area then down 5 steps around end of pool to reach ramp or go by car to otherside of opposite building then walking thru breezeway to reach ramp. Was not worth the effort for someone who has problems walking over uneven ground or many steps.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded 1 May 2014

I apologize once again that the room did not suit your needs. I am making big changes for our guests with special needs and thank you very much for your feedback.

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Reviewed 25 April 2014

In my most recent visit to Yuma Arizona, I stayed in the Best Western InnSuites Yuma. The staff was friendly but the property unfortunately is in need of an update and modern renovation. The exterior of the property looks dated.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Erik F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded 13 May 2014

Thank you for taking the time to respond and I assure you that we are all working hard on the hotel to make big renovations on the rooms, the exterior, the cafe and staffing. I hope you will come back and see the amazing changes that we are doing here.

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Reviewed 24 April 2014

Did you know that even if you have a confirmed reservation for a specific room or suite, made months in advance, there is no guarantee the Hotel will actually hold that room for you? After traveling 8 hours with 3 children through unusually bad traffic and arriving late (8pm) in the dark, we were shocked to find out the Best Western in Yuma did not have our suite for 5 as promised. The young woman at the desk could not have been nicer but she couldn't replace what was not there -- "someone" had given away our suite and the only option she apparently had was to place us in separate non-adjoining rooms (with 3 young children? Not possible) or squeeze us all into one much smaller room upstairs. When all was said and done, she simply could not accommodate us as promised. We had to go down the road to the Holiday Inn where they were happy to take care of us. It's a shame. The lay out of the Best Western looked interesting though we were surprised to find there wasn't an elevator either. Would we give it another chance if we go back to Yuma? I really don't know. Finding out you're hotel-less after such a long and exhausting trip was a traumatic way to start our vacation. It'll be a long time before the Best Western chain looks like a safe risk for us to book again.

Stayed: April 2014, travelled with family
1  Thank JesseLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded 25 April 2014

Let me start off by saying how very sorry that I am and completely understand your situation. I never want to let anyone down and I am glad to hear that we tried to make some kind of other arrangements but of course with children, I do agree with your decision to relocate. Please contact me if you ever would like to try and stay here and I will be more than happy to furnish you a complimentary room so that we can try and make amends for your trouble. Again, I do apologize to you and your family.

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Reviewed 23 April 2014

Nice clean rooms and courteous staff. Breakfast had a lot of options and nice afternoon happy hour. uiuhkvhd/lljkvgfdyghj.luofhtfjghljpiubjtgkhlhiyhkhjyhkhnkhkhkgnnihhkj.n.l;ojbjhftdrdj,.ij/l:hjluouhupkjhttffdgytgi;;guigkbk..bghch..jh

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank Felix H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded 24 April 2014

So glad to hear you were so happy here!!! We are making big changes and you must come back and stay with us again soon.

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Reviewed 22 April 2014

We had read some highly critical reviews and was concerned but we found the hotel to be great! The price you pay for what you get is excellent. One person complained about the refrigerator being in the bedroom. We were not paying for a suite and at least we had a refrigerator. Another person complained about the wall paper. The wall paper was fine, maybe one seam was not perfect.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank WillieFlagstaff_AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristiGibel, General Manager at Best Western InnSuites Yuma Mall Hotel & Suites, responded to this reviewResponded 24 April 2014

The staff and I thank you so much for your time to answer the survey and rate us. We hope that every time you come back, we hope you will stay here and enjoy our free beer and wine again!!

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Additional Information about Best Western InnSuites Yuma Mall Hotel & Suites

Address: 1450 S Castle Dome Ave, Yuma, AZ 85365-1732
Phone Number:
Region: United States > Arizona > Yuma
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Yuma
#5 Romantic Hotel in Yuma
#7 Family Hotel in Yuma
#7 Business Hotel in Yuma
Price Range: £66 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western InnSuites Yuma Mall Hotel & Suites 3*
Number of rooms: 166
Official Description (provided by the hotel):
Perfect for business, leisure and government travel, we set a new standard among Yuma hotels for suite accommodations, free amenities and superior service in Yuma all within walking distance of Yuma Palms Mall with shops, restaurants, and theaters. Minutes to Colorado River, YPG & casinos. Suite luxury for less with Cloud 9 beds & bedding and free: airport shuttle, hot full breakfast, WiFi, evening social hour & more! ... more   less 
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Also Known As:
Best Western Plus Innsuites Yuma Mall Hotel And Suites
Best Western Plus Innsuites Yuma Mall Hotel Yuma
Best Western Yuma
Yuma Best Western

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