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“it was alright”

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Holiday Inn Express & Suites Batesville
Ranked #2 of 5 Hotels in Batesville
Certificate of Excellence
Reviewed 5 September 2012

Although most of our stay was nice. great breakfast, nice rooms. we loved Chris at the front desk. he always went out of his way to help the guest. always smiling and willing to go the extra mile to make your stay great. the rooms were nice. House keeping good use a few good lessons on how to clean. also we had a 2 hour drive to Memphis to catch our flight back home and asked for a wake up call. the wake up call never happened. woke up late, when leaving noticed the 3rd shifter was playing on the computer. Humm...... must have forgotten our wake up call. but all in all, I would stay here again.

  • Stayed: August 2012, travelled with family
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Thank angeladrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidaybatesville, General Manager at Holiday Inn Express & Suites Batesville, responded to this reviewResponded 6 September 2012

Thank you very much for your review .Passed on your compliments to Chris and addressing the housekeeping and wake up call issues with concerned staff.

We welcome you back, assuring of better services on all your future visits to us.

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74 - 80 of 96 reviews

Reviewed 9 July 2012

The stay was great, all families had a great time. The staff was fantastic, Chris Caruthers was working the weekend and he was great. He was so helpful in getting people check-in and to the right rooms. The rooms were clean and the breakfast was good. Thanks again to Chris and all the staff for a great weekend. We will be back.

  • Stayed: July 2012, travelled with family
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Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 July 2012

Thank you very much for your stay and for your time reviewing us.We're glad you had a wonderful stay with us. I will be conveying your compliments to our entire team and about your special mention of Chris.

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Reviewed 11 June 2012

After 10 years of travel in and out of Batesville, we thought we knew the best of everything. But on our recent trip, our picks were sold out and we approached the Holiday Inn Express with mediocre expectations. WOW, did they surprise. Immaculate property. Professional, friendly and very helpful staff AND management. Comfortable and quiet for us room. Easy check-in and check-out. And the breakfast was great with healthy options, offering well prepared eggs, along with meat, yogurt, cereals, fruit, pancakes and the like. We have stayed at all the hotels, including a nice value property south of the White River, but our new preferred motel in Batesville is 100% the Holiday Inn Express.

Room Tip: Back side, higher floor if you don't mind walking (which we do not). Otherwise, tell the desk y...
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  • Stayed: June 2012, travelled as a couple
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1  Thank LIbbewdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidaybatesville, General Manager at Holiday Inn Express & Suites Batesville, responded to this reviewResponded 12 June 2012

Thank you very much for the compliments-will share it with our entire team.

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Reviewed 3 May 2012

I was on business and spent one night at the Holiday Inn Express in Batesville. There were a number of hotels near by, a surprisingly large number for a fairly small town. The place is pretty typical for HI Express; nice breakfast offering, very nice staff, nice lobby area and excellent staff. The room is just a little dated, but only a little. Wireless works well. I think if you are in Batesville, it is a good choice.

Room Tip: They are all quiet as far as I could tell.
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  • Stayed: April 2012, travelled on business
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Thank Phil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidaybatesville, General Manager at Holiday Inn Express & Suites Batesville, responded to this reviewResponded 5 May 2012

Thank you very much for the stay and your time for reviewing us. We look forward to the pleasure of your future stays with us.

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Reviewed 22 April 2012

I got a great nights sleep. My room was clean and the hotel met all of my needs. I have recommended this hotel previously and everyone that has stayed here has been pleased. You can't go wrong with the Holiday Inn Express in Batesville, AR.

Stayed: April 2012, travelled with family
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidaybatesville, General Manager at Holiday Inn Express & Suites Batesville, responded to this reviewResponded 24 April 2012

Thank you very much for your stay and taking the time to review us. It's always been our pleasure to have you with us and we look forward to the pleasure of your future stays with us.

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Reviewed 21 April 2012

Front desk is friendly but our entire family (we have a 6 week old & 2 year old) were awakened at 5am because of the people above us. It sounds like they are going to fall through the ceiling- SO LOUD and so irritating when all you want is a good night's sleep. If I ever stay here again - I would only stay on the top floor. I'm sure the people above us were only walking around their room but insulation is very poor and we could hear every single step. Front desk said they would call them but it didn't help.

  • Stayed: April 2012
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Thank Aaveritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidaybatesville, General Manager at Holiday Inn Express & Suites Batesville, responded to this reviewResponded 22 April 2012

Thank you very much for staying with us and sorry for inconvenience.

We will definitely consider your suggestion and take necessary steps to stop the noise.

We look forward to your future stays with us.

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Reviewed 13 April 2012

My son and I stayed here a week ago. They were to charge my room to the credit card that I gave them when we checked out. Instead they charged the card that I had held the room with.

They actually overcharged me 25.00. When I called to have it straighten out they charged the same card again. I called again and they credited the second charge but not the first (the overcharged amount). I called again and they finally credited part of the second charge. (they charged the other card as well)....it has been a week with daily phone calls and they still haven't refunded all the overcharges. AWFUL!!

  • Stayed: April 2012, travelled with family
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Thank mary s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidaybatesville, General Manager at Holiday Inn Express & Suites Batesville, responded to this reviewResponded 14 April 2012

Thank you very much for staying with us.

Sorry for mix up of credit cards at check -in, however it was corrected on you calling us.

The extra charge you are mentioning about is not a charge. It's just an authorization for incidentals ( done by all hotels) which gets released after your checkout. As to how soon it gets released depends on your bank.

We can fax a copy of your exact charges to your bank to expedite the release.

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Additional Information about Holiday Inn Express & Suites Batesville

Address: 1130 White Dr, Batesville, AR 72501-9416
Phone Number:
Region: United States > Arkansas > Batesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Batesville
Price Range: £86 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Batesville 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is Batesvilles finest hotel, conveniently located within 5 minutes from any location in Batesville. Many restaurants are also located just a few minutes away. Our guest have access to Batesvilles only Private club, within walking distance, where you can enjoy cocktails and dinner in a quite atmosphere. Our indoor pool, hot tub and fitness center is definitely a plus. Hotel features include complimentary continental breakfast and free local phone calls. Visit Batesville, AR and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Batesville Hotel Batesville
Holiday Inn Batesville
Batesville Holiday Inn

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