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“Won't be my first choice next time...”

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Holiday Inn Express & Suites Batesville
Ranked #2 of 5 Hotels in Batesville
Certificate of Excellence
Oklahoma, United States
1 review
“Won't be my first choice next time...”
Reviewed 11 July 2013

First time staying in Batesville. Really didn't know where to stay so I just picked one. Next time I will try one of the other options.

Cons: The room smelled like dog pee and the TV was not working well. The picture kept changing formats in the middle of a show and the speakers were blown. Also, do NOT eat at the Mexican restaurant across the parking lot (attached to the Ramada). It was awful.

Pros: The staff was *extremely* courteous and helpful. They did move me to a different room that didn't stink and the TV worked fine.

All-in, it was not the worst hotel stay I've ever had, but it was far from the greatest. I'll try somewhere else when I am back in a few weeks.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wade M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Holiday Inn Express & Suites Batesville, responded to this review, 15 July 2013
Thank you very much for stay and review.

Apologies for inconvenience, issues have been addressed.

Please come back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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93 reviews from our community

Traveller rating
    38
    23
    18
    10
    4
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27
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33
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Oklahoma City, Oklahoma
Level Contributor
83 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 June 2013

Average hotel, normal HIE breakfast, but convenient.
Slowest elevator in a hotel I've ever encountered. Computer glitch casused billing issues, but they responded quickly. Stale/smoky smelling 3rd floor. Not much going on in this town.

Room Tip: Stay of fth ethird floor unless you're a heavy smoker.
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimCon2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Holiday Inn Express & Suites Batesville, responded to this review, 15 June 2013
Thank you very much for sharing your experience with us. We are slowly phasing out our smoking rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2013 via mobile

Our family stayed here for Lyon College's graduation weekend. Let's be honest, I never have any expectations for Batesville , but this hotel is very nice. Friendly staff, clean rooms, and everyone minds their own business. ;)

Great stay!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovepoco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Holiday Inn Express & Suites Batesville, responded to this review, 4 June 2013
Thank you very much for the compliments.We are glad you enjoyed your time with us. See you soon.
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Ozark, Missouri
1 review
Reviewed 11 March 2013

I requested a no smoking room and was given a no smoking room that was smoked in. Due to allergies to smoke, I requested another room. The receptionist said they were full and could not make a change. When I asked for a refund, I was told to check with the manager in the morning. Upon checking with the manager, he said there would be "no" discount or refund and I would have been charged a night stay if I would have left for another motel. Also, if you are a light sleeper you will hear those on the floor above you throughout the night. It is not a well constructed Holiday Inn Express.

Stayed March 2013, travelled on business
Helpful?
Thank do262626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Holiday Inn Express & Suites Batesville, responded to this review, 13 March 2013
Please accept our apologies for inconvenience.We would have definitely moved you, if it was possible.

This is an isolated situation, and we assure you it will not happen again.
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Little Rock, Arkansas
Level Contributor
133 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 February 2013 via mobile

A poor experience for the brand. Slow reception at arrival, even slower elevator. Poor heat/air unit in room with matress that's not very comfortable. Breakfast was best part except for whoever showed up after me; I got the last biscuit. Will try another brand if in the area again.

Stayed January 2013, travelled on business
Helpful?
Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Holiday Inn Express & Suites Batesville, responded to this review, 8 February 2013
Thank you for review and stay.

All issues shall be addressed.

Please come and check us out on your next visit to town.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 January 2013 via mobile

Wouldn't want to stay at any other motel in the area. I visit 2 to 3 times yearly and the staff consistently makes me feel like I'm the most welcomed guest in the motel. Rooms are clean and beds are comfortable.

Stayed January 2013, travelled on business
Helpful?
1 Thank Mary V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Holiday Inn Express & Suites Batesville, responded to this review, 16 January 2013
Thank you very much for the compliments, will share it with our entire team. Have a happy 2013.
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Murrells Inlet, South Carolina
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 December 2012

This is the nicest HIEx I've stayed. It was clean, looks new. Staff at front desk were very nice, gave me discount card for local restaurant. Very quiet, slept great! I would definitely stay here again.

Room Tip: Upper floor toward back away from highway
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RNHH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holidaybatesville, General Manager at Holiday Inn Express & Suites Batesville, responded to this review, 12 December 2012
We are glad that you enjoyed your time with us. Welcome back.

Happy Holidays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Batesville

Property: Holiday Inn Express & Suites Batesville
Address: 1130 White Dr, Batesville, AR 72501-9416
Phone Number:
Region: United States > Arkansas > Batesville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Batesville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Batesville 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is Batesvilles finest hotel, conveniently located within 5 minutes from any location in Batesville. Many restaurants are also located just a few minutes away. Our guest have access to Batesvilles only Private club, within walking distance, where you can enjoy cocktails and dinner in a quite atmosphere. Our indoor pool, hot tub and fitness center is definitely a plus. Hotel features include complimentary continental breakfast and free local phone calls. Visit Batesville, AR and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Batesville Hotel Batesville
Holiday Inn Batesville
Batesville Holiday Inn

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