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“Just fine”

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TownePlace Suites Bentonville Rogers
Ranked #12 of 21 Hotels in Bentonville
Certificate of Excellence
Cape Canaveral, Florida
Level 6 Contributor
267 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Just fine”
Reviewed 17 December 2013

I stayed here only one week, but had no complaints. Well, just one: It is a newer facility (usually a good thing) and it has those same annoying elevators that all the new lower-end Marriott properties have. They are frustratingly slow and exude 'cheapness'. Not the whole hotel, just the elevators.

Lots of traffic in the morning, so exiting the hotel can take a few minutes. Otherwise, there is very little traffic in the area and all is peaceful. Its far enough off the interstate that you don't hear that traffic.

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
Thank HungryGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, 21 January 2014
Thank you for your helpful comments. We are happy you enjoyed your stay and look forward to seeing you again. We have regular meetings with our owners and will make sure they are informed of all feedback. That is how we get better. Thank you again!
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118 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bentonville, Arkansas
Level 4 Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 November 2013

We stayed at TownPlace Suites for a week while having some work done on our house due to some water damage. Our insurance company put my family of 5 up in a 2 bedroom suite. The suite was well appointed with a fully stocked kitchen (full sized fridge, dishwasher, stove top, and microwave), 2 pretty much identical bedrooms (one with a small desk), each with its own bathroom. The bedrooms had normal sized dressers with a TV on top and regular closets with hangers and an ironing board. The living area had a queen sized sleeper sofa, an air chair with ottoman, TV & DVD player. A 3 person dining set was also in the living area. Each room had its own thermostat for the heating & cooling system. The wifi was moderately slow but tolerable. The noise level was slim to none, even though it is 1 block from 540. The pool is only 4 and a half feet deep and seems to be open sporadically due to maintenance. I was disappointed that there was no hot tub. There is a small fitness room which we did not use. The laundry room is coin-op - 50 cents to wash and 50 cents per 30 mins to dry. The hotel does not allow room charges for change for laundry, so be sure to bring some change with you. There is a tv in there if you want to hang out while your clothes are washing. The basic continental breakfast had a waffle maker, muffins, bagels, toast, fruit, hard boiled eggs, yogurt, cereal, oatmeal, milk, coffee, juice and hot chocolate. The selection was pretty middle-of-the-road. There is a small convenience store in the lobby that is run by hotel staff, so is 24hrs. The location kind of stinks if you need to go towards Bentonville at all - making a left turn onto 14th St can be a difficult task. You are pretty much better off going right on 14th and up a 1/2 block and making a U-turn in the NWACC parking lot. This hotel is 1 block from Sams Club and Neighborhood Market (it is a full sized 24 hr grocery store for those who havent heard of it). If you need to visit NWACC, this is an ideal hotel for you. There are several fast food options within a mile (Taco Bell, Arbys, Sonic, & McDonalds and a soon to be opened Dunkin Donuts). Downtown Bentonville is a few miles away - about a 5 minute drive if traffic is decent. In all, the hotel was pretty good, the down sides were the lack of a hot tub and the location being sort of a drag.

  • Stayed November 2013, travelled with family
    • Value
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Helpful?
Thank CLR4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, 20 November 2013
Thank you for the time you took to write this detailed review. As a point of interest that some do not know, there are more than 15 brands of Marriott. Each one was designed for a specific target audience. That is why their amentities are different. TownePlace was designed to appeal to the longer term business traveler that is a "Do it Yourselfer" at heart. Our Suites were designed to be cooked in which is why our breakfast while nice to have, is not elaborate. Our exercise amentities meet the needs of most travelers however, are not extensive therefore allowing the TownePlace Suites Brand to be the affordable extended stay Marriott option.
We are so glad you stayed with us and hope to see you again in the future and once again, thank you so much for your review.
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Dallas, Texas
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 October 2013

I really enjoyed staying at this newer hotel. It is located right off of I-540. However, I did not have any noise issues from the interstate. The room was very spacious and featured a large work space. The highlight of this hotel-a full size coffeemaker in the sleeping rooms! My bed was very comfortable. I will definitely stay here again when traveling to NWA.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TRAVEL4FUNGLOBAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, 3 November 2013
Thank you so much for taking the time to review our hotel. We are so pleased you had a pleasant stay. We look forward to seeing you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plano, Texas
Level 5 Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 October 2013

Stayed with a friend while visiting Fayetteville for a U of A football game. This is a clean, new motel convenient to I-540. The beds were comfortable and the kitchenette was very useful with a large refrigerator. They provided cups, plates and flatware. The furnishings were functional. The shower had the newer curved curtain so it provides plenty of room; you won't be fighting to keep the thing from sticking to you! They have an electric outlet above the night stand between the beds. Very handy to recharge phones, plug in a CPAP unit, etc. No need to fumble around behind furniture just to use electronics.

Only two sort of negative items. First, the full length mirror in the bathroom is facing you as you sit on the toilet. Sort of strange. I might have hung it behind the bathroom door instead, but I guess it's less likely to get broken this way. Second, no protein (e.g. bacon, sausage, etc.) at the included breakfast bar.

Those are pretty small complaints, but enough to knock it down from a 5 rating. Overall a very nice, comfortable, clean place to stay and a good bargain to boot.

Room Tip: We stayed on the end by the front stairs. It made getting in and out convenient from the second floo...
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, 16 October 2013
Thank you so much for taking the time to write a review. We read all review and take your suggestions to heart and appreciate your compliments. We look forward to seeing you for more U of A events. As always, please let us know if we can be of assistance to you in any way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
269 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 30 September 2013

Stayed one night with my family for a Razorback game in Fayetteville. Very nice, clean property. Hotel staff was courteous and even got us in before check-in time. Room was a bit tight, but the bed was VERY comfortable. The in-suite kitchen and coffee pot came in handy. Very convenient to I-540, with restaurants just a couple of miles down the road. Will definitely stay here again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, 17 October 2013
Thank you so much for taking the time to review our hotel. We are so glad you did. Thank you for your comments. We look forward to Razorback Football every year and look forward to seeing you again. Thank you very much!
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pocahontas
Level 4 Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 September 2013

As always, this marriott is has the quality, cleanliness, comfort, friendliness and reliability i have come to expect. Room was clean and comfortable. Breakfast was good, but lacking a protein option such as sausage or eggs.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank arpaddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, 17 October 2013
Thank you for taking the time to write a review. We read every review and take every suggestion to heart! Marriott is very proud of its hotels and always strives to be the absolute best. We hope you will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frisco, Texas
Level 6 Contributor
389 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 10 August 2013

We were at the Mariott Aug. 4, 2013. It was a pleasant stay. We had a suite reserved and they over booked. We were given two adjoining rooms. Both had a large refrigerator, microwave, and cook top. The beds were excellent and the flat screen TV had HG channels. The bathrooms were small but adequate. Breakfast was good, waffles but no eggs or meat. We would stay there again. It was an excellent price for what we got.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurence M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim L, Director of Sales at TownePlace Suites Bentonville Rogers, responded to this review, 17 October 2013
Thank you for taking the time to write a review on our hotel! We take every suggestion to heart and appreciate your kind words. I apologize for the oversold situation. We try to never inconvenience our guests. I am happy we found a workable solution! Thank you for staying and we look forward to seeing you next time.
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Additional Information about TownePlace Suites Bentonville Rogers

Property: TownePlace Suites Bentonville Rogers
Address: 3100 SE 14th St, (Exit 86 @ I-540), Bentonville, AR 72712-4900
Region: United States > Arkansas > Bentonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 21 Hotels in Bentonville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — TownePlace Suites Bentonville Rogers 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Marriott's solution for extended-stay travelers, the TownePlace Suites - Bentonville Rogers offers residential living that gives you your own space, your office, and allows you to enjoy your time here. Conveniently located close to WalMart's Home Office and entertainment attractions. We offer spacious studio, 1 bedroom or 2 bedroom suites; fully equipped kitchens, large work spaces with massive storage, free high speed internet, personalized voice mail, and a business center. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Bentonville Rogers Hotel Bentonville

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