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“Lovely very contemporary hotel” 5 of 5 bubbles
Review of 21c Museum Hotel Bentonville

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21c Museum Hotel Bentonville
Ranked #1 of 22 Hotels in Bentonville
Certificate of Excellence
Portland, Oregon
Level Contributor
96 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Lovely very contemporary hotel”
5 of 5 bubbles Reviewed 23 July 2014

This hotel ranks with top hotels in many cities, and reminded me of the Andra in Seattle. Beautiful room, very comfortable bed, free bottled water (pay for the sparkling), all the amenities. The hotel also has some very interesting art. There are a few Carrie Weems photographs and some works by Kara Walker. It's really fun to walk around and look at the art, some of which is interactive. It is quite convenient to Crystal Bridges if you can walk, and if not, it is a short drive to the museum parking lot.

Room Tip: I was close to the elevator but the room was completely quiet. I doubt there is a "bad" ro...
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  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Forcrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, 24 July 2014
Dear Forcrane,
It is very rewarding to know that guests like our hotel, but it is even more gratifying when it involves a declaration that 21c "ranks with top hotels in many cities"! It is exciting to know how much you enjoyed and appreciated our collection of museum quality art, in addition to our well-appointed rooms. Our art exhibit will be changing at the end of the summer, so we hope you will visit us again when we will have a totally new and impressive experience for you. We thank you again for your kind words and for choosing 21c.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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623 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
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English first
Arkansas
Level Contributor
196 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

Fabulous hotel with thought-provoking art and decor. Beds are very comfortable and rooms are quiet. However, it's pricey for the lack of view. You get an upgrade and the rooms aren't cheap, but the upgraded view is only one floor up over a parking lot. The location is perfect

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shoesArkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, 23 July 2014
Dear shoesArkansas,
Our 21c team is elated to read that you enjoyed our property, and we truly appreciate your recommendation to “Don't bother staying anywhere else"! We agree that our comfortable rooms and amazing world class contemporary art are some of our finest attributes. As you mentioned, our perfect location makes us a great spot for experiencing everything on the Bentonville Square, and for visiting the wonderful Crystal Bridges Museum and art trails. We all thank you so very much for your kind words, and we hope to see you again in the future.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 22 July 2014 via mobile

This hotel is more than just a luxurious and fun place to stay. It's a total artistic experience. And not a silly stupid one. There are superbly curated, sometimes challenging, but always interesting, exhibitions of contemporary art rotating through the first floor. This makes art viewing dynamic and in intimidating and thoughtful. You can pace how you take in the art as the hotel lower level is open from early to late.

The staff goes out of their way to make you feel welcome and taken care of, redefining Southern hospitality. The bedrooms are spacious, spotless, whimsical, and luxurious. They even have a channel of video art by such greats as Bill Viola. I, over indulged in watching video art and slept in late. Heaven.

You also have the Crystal Bridges Museum close by. One of the most exquisitely designed and sited museums of American art in the country. And I am an avid art tourist. It's free and highly recommended. You can spend the entire day there with all the lovely outdoor trails.

The food and drink at the Hive, the hotel restaurant and bar was also great. Southern gourmet. The evening I ate in the restaurant, Lenny Kravitz and his big entourage were there. But the servers made me feel as important as a celebrity. They have their priorities right.

And who doesn't love a hotel that delivers a Moon Pie at midnight if you are having a munchie attack!?!

Stayed July 2014
Helpful?
Thank nacreouseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, 23 July 2014
Dear nacreouseye,
"Best hotel experience of my life" is the highest praise our 21c team can receive, and makes us exceedingly proud of what we do each day! Your compliments about our uniquely appointed rooms, stunning museum quality art, and culinary creativity in The Hive, are greatly appreciated by all of us. Most importantly, we sincerely thank you for your acknowledgement of our amazing team of hospitality professionals, who are committed to providing exceptional service to each of our guests. Giving you such an enjoyable and memorable stay thrills us, and we hope to have the opportunity to welcome you again.
Emmanuel Gardinier | General Manager
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St Louis
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

The rooms are spacious, the service is gracious, the surroundings are a contemporary art museum. The hotel is walking distance to the square and parking is free. Food at the Hive is extraordinarily delicious. I had the best pork chop for dinner, followed by the signature green apple cotton candy.
Stay here!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maryyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, 21 July 2014
Dear maryyam,
Our team thanks you so much for taking the time to share your recent experience at 21c and The Hive with us! We are delighted to know that you enjoyed so many aspects of our property, but we are most honored by your recognition that our "service is gracious", and for your kind ranking of "Best hotel, ever". It was a pleasure to have you with us, and we hope we can welcome you for another memorable stay should you plan a return visit to our area.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

This is the best hotel I have stayed in America. I cannot comment on food as we did not eat there but the rooms are excellent and the decor fantastic - you do feel you are staying in a contemporary museum.
I have stay in some of the other chain hotels in the area - this one is so much better - please don't stay anywhere else. Make sure you find time to visit Crystal Bridges Museum if in town.

Stayed July 2014
Helpful?
Thank ampage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, 20 July 2014
Dear ampage,
Your recommendation to fellow Trip Advisor readers to "please don't stay anywhere else" is a tremendous testament to our 21c team! We have to agree that our unique combination of a contemporary art museum with comfortable, modern accommodations in a friendly atmosphere, makes us the perfect place for exploring Crystal Bridges and the many other things our area has to offer. All of us greatly appreciate your very kind words, and hope you will visit us again whenever you are in our corner of Northwest Arkansas.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita, Kansas
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

I've been in the hotel business for over 40 years and travel extensively. Quite simply, this is one of the very best hotels in the US. Some of the highlights include the art museum on the main level, the culinary and cocktail arts are creative and tasty, the guest rooms are comfortable and especially clean, the bathroom lighting and the water pressure in the shower is fantastic, and the service was both friendly and professional. I understand why it has been ranked in the top 10 hotels in the country this year and what a great value!

Stayed July 2014
Helpful?
Thank cjogroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, 20 July 2014
Dear cjogroup,
It is certainly an honor to have a fellow hospitality professional state that "this is one of the very best hotels in the US"! Our 21c team is so very proud to have impressed you with our well-designed rooms, culinary creativity, museum quality art, and most importantly our friendly service. We strive to provide a great experience to all of our guests, and your description of yours as "perfection" is music to our ears. Thank you for your wonderful review, and please allow us to welcome you again should your travels bring you back to our area.
Emmanuel Gardinier | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

Casual welcoming environment with an eye toward comfort and service offers a most arresting personal experience with contemporary art.
Feeding all the sense with fine food and great art, 21c becomes a memorable destination of choice.
Highly recommend this destination of one of the most aesthetically pleasing environments at a surprisingly affordable price point.
Making a future project of visiting every 21c location, I just sent a message tonight about what a friend who is presently a guest there should order at The Hive.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emmanuel G, General Manager at 21c Museum Hotel Bentonville, responded to this review, 19 July 2014
Dear DanaMartinDavis,
21c hotels are meant to be more than just a place to spend the night, we want to provide a unique hospitality experience to our guests, and your kind review let's us know we did just that. Our team thanks you for recognizing us as "a memorable destination of choice", and is honored that based on your enjoyable stay in Bentonville, you want to visit all of our other properties! We truly appreciate your sharing your keen observations with friends and fellow Trip Advisor readers, and the entire 21c family looks forward to welcoming you wherever the penguins may roam.
Emmanuel Gardinier | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 21c Museum Hotel Bentonville

Property: 21c Museum Hotel Bentonville
Address: 200 NE a St, Bentonville, AR 72712-5360
Phone Number:
Region: United States > Arkansas > Bentonville
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 22 Hotels in Bentonville
Price Range (Based on Average Rates): £££
Hotel Class:4 star — 21c Museum Hotel Bentonville 4*
Number of rooms: 104
Official Description (provided by the hotel):
Located on the northeast corner of the Bentonville town square and a short walk to Crystal Bridges Museum of American Art, 21c Museum Hotel Bentonville is a 104-room boutique hotel, contemporary art museum, cultural civic center, and home to The Hive restaurant. Stay with us and the iconic Green Penguins. ... more   less 
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