Clean room - fitness equipment worked as hoped for. Hotel staff friendly. Wi-Fi was adequate. lighting not adequate on outsized of hotel on one side - very dark. Breakfast was good - all in all a good stay. Rooms were quiet.More
Clean room - fitness equipment worked as hoped for. Hotel staff friendly. Wi-Fi was adequate. lighting not adequate on outsized of hotel on one side - very dark. Breakfast was good - all in all a good stay. Rooms were quiet.MoreShow less
Thank you for filling out the survey. We greatly appreciate all the nice things you had to say about our hotel. We will be looking into what lights we might have out so we can fix it right away.
The Hotel, Staff and location was excellent for our needs. This is the second trip we have made to the area and have stayed at the hotel both times. There are a lot of places in the area to stay but we found this to be the best for the value. Plenty of places to eat that are within walking distance. Also, it's not far from the airport.
Thank you for filling out the survey! We appreciate all the compliments and look forward to you staying with us again!
I booked this hotel through Priceline for $46. The room itself was very nice, exceptionally clean. Room 332, two queen beds, loveseat and club chair, large desk, full size closet, tv, microwave and mini fridge. The only problem was when I called to confirm the reservation, I asked for a room with 2 beds as my adult daughter was traveling with me. I was told abruptly that since I had booked my room through a third party I would be in a room with one king bed and it couldn't be changed because it would "mess everything up". My reservation said the room would be assigned at check in and no where did it say anything about a king bed. When we arrived I asked again for a room with two beds. One clerk said no but the other one asked the manager and we were given a room with two beds. For this reason I would think twice before staying here again. I've booked other rooms through Priceline in the past and never encountered this problem. Aside from that, the location was convenient to Crystal Bridges. The breakfast was average.
Thank you for filling out the survey. Unfortunately the reservation was created as a King bed. At the time when you called there was no rooms with 2 beds available. I'm sorry that my staff did not clarify that. At check in, a room with 2 beds was available, so we are able to provide you with the room. Once again I apologize for the confusion!
You get a lot for your money here. Clean, updated rooms, friendly staff, great wi-fi, clean pool, fitness room, tasty breakfast... what more can you ask for? I give my stay at Best Western in Bentonville 5 out of 5 stars. Would definitely recommend and go back again!
Thank you for taking time out of your day to fill out this survey! We appreciate all the nice things you had to say about our hotel. We hope that you will stay with us again very soon!
We have stayed at this property several times and all experience has been good. Since the hotel does not have a restaurant, the availability of a number of good places to eat is important and the location makes this possible.
Thank you for the positive feedback about our hotel. We look forward to your next stay with us and hope to make it just as enjoyable as this stay was!
We've stayed at this hotel numerous times over the past 7 years and have thoroughly enjoyed each and every visit. The rooms are cared for and well maintained. Ladies, be sure to ask for an extra towel for your hair as they only provide two (if you are sharing the room).
Thank you for the wonderful compliments! Our housekeeping staff takes great pride in making the rooms as clean as possible. We look forward to you staying with us in the future and making it as wonderful as you have had in the past!