Despite a sign on the interstate marquee that said indoor pool, we arrived and the pool was broken. The worse part is that we were sent here from another Wyndham property 20 miles away because they called and were told by this Days Inn that they had an indoor pool. So...needless to say, I had a disappointed 5 year old because we booked this place only because he could swim (and drove 20 extra miles). So we went to the front desk and asked if we could even pay cash to upgrade (we paid with points) to an empty Jacuzzi room to make our son happy.....but only to have the manager called by the front desk clerk acted so disinterested in helping up...he wouldn't even speak directly with us on the phone...He gave us 2 options... Check out,....or drive across the interstate and swim in his other hotel (Econolodge) and drive back and forth! So we do it! We load up and drive across the 5 lane highway, and the Econolodge pool is 50 degrees, the atrium room is unheated (it's 40 degrees)...and the lights in the whole room don't even work....so we go swimming in a cold merky hot tub in the moonlite....then load up..wet..and cross back over the highway...all the management would have to do was show a tiny bit of courtesy and compassion and we would have paid for the Juccuzi room and I would not be writing this review. Nothing like management that is only concerned with putting forward just enough of a product and maintenance to keep the doors open and health department from closing them.......
So abbreviated review..old comforters, rooms smell musty due to years of smoking, pool is tiny old converted outdoor pool, and they sometimes turn the heater off to save money (this weekend), TVs are not flat screens, couch had stains from "activity"...there are many other hotels for the same price nearby that are much cleaner...
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- Also Known As:
- Days Inn Bentonville
- Bentonville Days Inn