The Courtyard was still under renovation during our 2-night stay. Knowing this ahead of time, we anticipated noise (we packed a sound machine) as well as things being in disarray. Honestly, the noise level was fine, and our infant was able to take good naps in the room and slept well at night. Also, we were pleasantly surprised to find that the hotel was providing a complimentary breakfast buffet due to the construction.
However, there were a few things that were bothersome during our stay. Upon arrival, and several other times, there was no front desk attendant to be found. Breakfast was under-staffed, so there was one poor young woman trying to keep the buffet stocked, clean tables, fill drinks, etc. The pool, though nice and warm, was pretty gross with bugs and clumps of I'm-not-sure-what floating around.
The phone in our room did not work, and there was no "do not disturb" sign in our room. There were clumps of sawdust in the bathroom (which was very spacious!), and there was a good half-inch between the wall and the shower head (which shook back and forth when turned on).
If we had it to do over again, I still think we'd stay here. We got a good deal from a third-party site, & the "bothersome" things weren't a huge deal to us. However, they might be a big deal to someone else.
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- Also Known As:
- Courtyard Bentonville Hotel Bentonville
- Bentonville Courtyard
- Bentonville Marriott