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“A Nice Place”

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Comfort Inn & Suites
Ranked #3 of 9 Hotels in Bryant
Certificate of Excellence
A TripAdvisor Member
“A Nice Place”
Reviewed 6 September 2004

We recently spent a night at this hotel in Bryant, Arkansas on our way from Indiana to Texas. Although we had made reservations 2 months in advance and had a confirmation number proving so, they did not have our reservations in the computer. Thankfully, they did have a room for us. The front desk staff was very polite and courteous. The hotel was beautifully decorated, VERY clean, and had nice little added touches, like a free popcorn cart to snack from. The "deluxe" continental breakfast wasn't really all that "deluxe"--just the normal cold cereals, bagels, fruit, etc. with the exception of a "do it yourself" waffle iron with batter pre-measured in cups. The waffles looked good, but when we came down they were out of batter. All in all a nice NEW and CLEAN hotel. Would definitley stay there again. Thanks!

  • Stayed August 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
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107 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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English first
Natchitoches LA
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 13 January 2004

Stayed there (w/o reservation) during the busy holiday travel season. I was surprised at the price ($79) given the wide availability of other good motels in the area for less, but it was new, and had an indoor heated pool, so we bit the bullet.

First problem was the poorly trained and stressed out desk clerk working by himself. I think he was trying, but was clearly overwhelmed dealing with the line of check-ins and ringing phones.

Second problem was the room. Despite the fact it was a new hotel, the doors were poorly fitted. You could see light from the hall completely around the door, meaning you could hear every noise in the hall. That kind of shoddy construction was apparent throughout the hotel, albeit nicely decorated. Additionally, my room had cigarette burns on the sink and tub.

Biggest problem was the pool. The hotel sign boasted 'heated pool', but it was too cold to use. When I complained to clerk, he said "heater was broken". Since I had made a point at check-in of being willing to pay the extra price for the heated pool, I felt he should have told me then it wa broken. When I confronted the clerk about this, he just shrugged.

The continental breakfast the next morning was nothing to brag about either, with the exception of real waffles.

Next day, I complained at check out and pointed out the 100% satisfaction guarantee. Of course, the person I needed to see 'wasn't available'. Nor was she later that day, or the next. I left messages and phone numbers where I could be reached. That was 2 weeks ago and I'm still waiting.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 209 W Commerce Dr, Bryant, AR 72022-2373
Phone Number:
Region: United States > Arkansas > Bryant
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Bryant
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Comfort Inn & Suites is conveniently located just three miles south of Little Rock. We offer free hot breakfast buffet! There is a 24-hour Business and Fitness Center, Indoor Heated Pool and High Speed Internet Access available, as well. We also have spacious suites. Our dedicated staff is always ready to make your stay comfortable and enjoyable. ... more   less 
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Also Known As:
Comfort Inn Bryant
Bryant Comfort Inn

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