Front desk lady was excellent and very helpful. I felt very welcome.
Snacks in the room were a nice treat.
Bed was very comfortable and I liked the fact that the pillows were labelled so that I knew which ones were softer and which ones were firmer.
The internet speed and reliability was better than any hotel that I have stayed at in the past two years.
The free breakfast in the morning was better than most HIE or Hampton Inns. Breakfast room was also very welcoming and comfortable.
Room temperature was very comfortable and the A/C unit was quiet compared to most.
Exterior of hotel looked new and well maintained.
Not so Good
Room smelt musty and the hallways had an "old" musty smell.
Furniture in the room was definitely in need of replacing. Work desk was chipped and the work chair was on the verge of falling apart. Used my leatherman to tighten the screws so that I could sit in it.
Bathroom was not clean at all. Bathtub was yellowed and did not look like it had every had a good cleaning since it had been installed. I did not have shower shoes with me and without them I was not not going to step into the tub.
Carpet did not look like it had been cleaned for quite a well.
There were holes in the walls around the light switches including in the bathroom.
In short, the staff and service were very good, the bed was comfortable, the public spaces were good, the breakfast was good, but the cleanliness and maintenance of the room left a lot to be desired.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel Camden features guest rooms with a coffeemaker, iron & ironing board, clock/radio, hairdryer, and spacious bathrooms. Suites additionally provide a wet bar with refrigerator and microwave. Two suites have the above plus whirlpool jets in the bathtub. Two deluxe suites have all of the above as well as a double whirlpool for 2 in room with king bed. Our complimentary Express Start breakfast bar is available from 6 am - 9:30 am. An elevator is available for your convenience. Free hard-wired and wireless high speed Internet access in all guest rooms. Business Center provides guests with a computer with free high speed Internet access and copy machine. Guest laundry. Dry cleaning service available Monday-Friday. Outdoor pool is seasonal. Pet friendly, please inform when making reservation. Sorry, no large truck parking. Visit Camden, AR and stay smart at the Holiday Inn Express Hotel. Take a virtual tour of the hotel. ... more less
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- Also Known As:
- Holiday Inn Express Camden Hotel Camden