My husband and I visited this hotel arriving late at night and tried to get a room. As I walked through the door the "Bombquesha" lady at the front desk looked at me like I was crazy. This was just the beginning of a horrible experience. The lady I believe named Star was very rude to me and challenged me about the government per diem. I understand your hotel may have a "government rate" but it was not the per diem per the US General Services Administration (GSA) website http://www.gsa.gov/portal/category/100120. I've stayed at your hotel before and have always had pleasant experiences. This lady couldn't get the printer to work, couldn't scan my card and took a impression of my card, and ended up not being able to book the room because it was "no longer available". Hot mess! WE LEFT! Please...if you want to hire people from Burger King or McDonalds help them to understand that they are on a higher level and more is expected from them when communicating with your guests. It is no telling how many customers she has angered or turned away because of her attitude.
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- Also Known As:
- Comfort Inn Camden
- Camden Comfort Inn