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“Still Great, Missed my Clerk...”

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Best Western Hillside Inn
Ranked #1 of 4 Hotels in Clinton
Reviewed 11 March 2014

I have been in and out many times since my last review. Not much has changed. Rooms are still above average, location is great. Being on the hill really makes highway noise nonexistant. One thing I miss is the desk clerk Christina. I always enjoyed seeing her smile, but I don't see her around anymore like I did. She was so very welcoming and helpful. I hope to see her back again soon. She really topped off the stays compared to the clerks I've dealed with as of late...

Room Tip: Rooms on the back side are very quiet.
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  • Stayed: March 2014, travelled solo
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1  Thank Schwanny666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhillsideinn, Manager at Best Western Hillside Inn, responded to this reviewResponded 27 March 2014

Thank you for your feedback about our property, Yes being on the HILL most definitely keeps all traffic sounds to a minimum, and the morning views are breath taking. Most guests do have their favorite front desk clerk that they are fond of. All our Team Members are instilled with the quality of excellence. We look forward to your return visit to the Ozark Mountains so we can extend our hospitality to you again.

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130 - 136 of 179 reviews

Reviewed 5 March 2014

We stopped at this location as an emergency stop due to weather conditions as we were driving through. The hotel is on a hillside (as stated in the name). They warned us that our vehicle probably would not make it up the hill bc of the snow/ice. They were right! So the general manager meet us at the bottom of the hill in his vehicle, loaded our luggage into his car and took us up the hill. Then is mentioned he would be checking on our car through out the night since it was a tad far from our view. He waited on us to check in and even drove us to our room. They offered to pick us up pizza treated us like queens! We never have received such service like this before. All the workers were at our beck n' call. If ever I am out that way there will be no question where we will stay. Later on our drive home we had meet a couple who also stayed at this location and they too were so impressed with the hospitably. The rooms were clean. Nothing super fancy but had a fridge and microwave in the room. They also had complimentary breakfast. We didn't want to go home.

  • Stayed: March 2014, travelled with friends
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1  Thank Sheria21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhillsideinn, Manager at Best Western Hillside Inn, responded to this reviewResponded 8 March 2014

As you witnessed for yourself, we love expressing our Southern Hospitality to all our guests, and guests are never stranded if they are without a form of transportation. Our Moto is: "Guests are never a Bother!" We hope to see you in the future on a return visit to the Ozark Mountains.

Thank You for using the Best Western Hillside INN for your Hospitality needs.

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Reviewed 3 March 2014

Got stranded in Clinton AR due to weather. Couldn't make it up the hill to the hotel. No worries as the general manager drove his vehicle down the hill to pick us up & load all our luggage. He drove us straight to our room, and even helped carry our luggage in.

Due to weather, no restaurants were delivering, but the manager offered & made runs to the local Pizza Hut as needed. It's hard to say how many trips he made last night!! When they ran out of rooms, they allowed people to stay in the housekeeper's room, rather than sending them on down the road.

The breakfast attendant couldn't make it up the hill either, so the manager put his kids to work, keeping the hot breakfast line full & fresh. All appeared to tackle their respective jobs with vigor and enthusiasm. No grumbling. No attitude.

I tend to think of Best Western as older and 1-2 stars, at best, but the service here FAR exceeded the very moderate price we paid.

  • Stayed: March 2014, travelled with friends
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1  Thank Lyloeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhillsideinn, Manager at Best Western Hillside Inn, responded to this reviewResponded 8 March 2014

Thank you for the kind words, it was a pleasure to serve ya'll and would love to show our hospitality to you again during a time when the sun is shining and the pool open. Hope to see you in the future.

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Reviewed 5 February 2014

This place is awesome. I travel to this area for work and when the weather gets bad this is always my #1 pick. They are very friendly and are willing to help out anyway possible! Thanks for all that you do.

  • Stayed: February 2014
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Thank cstew36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhillsideinn, Manager at Best Western Hillside Inn, responded to this reviewResponded 6 February 2014

Thank you for the feedback, we take pride in our Hospitality Skills, it was a pleasure to be of service to you. We look forward to your return visit.

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Reviewed 4 February 2014

I live in the town of Clinton so I have never had the knowledge of how our hotels are until now. Some of my co-workers and I had to work during this last snow and ice. We didn't want to try to get to our homes because of the roads. Hal drove down to our work and picked us up and took us to the hotel. And he also gave us a ride back to work the next morning. That's what I call service!! They are great people and really care about the people that stay in their hotel! I will recommend this hotel to anyone!

  • Stayed: February 2014
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Thank heatherisom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhillsideinn, Manager at Best Western Hillside Inn, responded to this reviewResponded 5 February 2014

Always a pleasure to Serve our Community!!!! Thank you and your staff for Trusting us with your dilemma during Severe Weather. Our Moto is: "Guests are never a Bother"!
We look forward to show you our Hospitality again in the future and will strive to surpass your expectations once again.

Thank you for your kind words and for taking time to fill out a Trip Advisor summary.

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Reviewed 28 January 2014

We've been to the area often, but this was our first stay at this motel because they were the only one to allow dogs. The Best Western Hillside Inn is the only motel we'll stay when we visit the area!
We were in town for the passing of a family member, and stayed 4 nights. We met a number of the staff during our stay; the most memorable were manager Hal and his wife, and two desk clerks, Melissa and the young woman who is going to college. All of the staff went above and beyond to make our stay as relaxing and comforting as possible, and made us feel as welcome as if we were family in their own homes.
The motel is quite charming, with beautiful views of the town and countryside. It is very quiet, clean and comfortable, and they offer a very satisfying breakfast to start your day.

Room Tip: They're all good rooms, from my observances.
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  • Stayed: January 2014, travelled with family
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Thank rjburd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhillsideinn, Manager at Best Western Hillside Inn, responded to this reviewResponded 29 January 2014

It was a pleasure to be of service to you and your family, our condolences continue to go out to you and your family during the loss of your loved one. We look forward to serve you again on a return visit to the Clinton Area and the Ozark Mountains.
As we have proven to you in person, we strive for excellence and love to meet new people.

Thank You for your kind words
Hal Baker and Staff

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Reviewed 6 January 2014

The staff is wonderful, rooms are clean, beds are great! The rooms are very quiet. Morning views are excellent. The hotel does look dated, however the the rooms are clean and fresh and the decor is updated as compared to the exterior. Very easy place to stay and see the area.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwhillsideinn, Manager at Best Western Hillside Inn, responded to this reviewResponded 8 January 2014

Thank you for your kind words. Our Team is committed to Guest Satisfaction.

We hope to serve you on a return visit to the Ozark Mountains.

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Additional Information about Best Western Hillside Inn

Address: 1025 Hwy 65 B, PO Box 308, Clinton, AR 72031
Phone Number:
Region: United States > Arkansas > Clinton
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Clinton
Price Range: £57 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Hillside Inn 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
Whether traveling through or staying for a getaway, the BEST WESTERN Hillside Inn located in charming Clinton, Arkansas offers guests superior service and comfortable amenities with beautiful hillside views. Recently renovated, this hotel is conveniently located on the way to Branson, Missouri and offers convenient access to many area activities including golf, hiking, sailing and canoeing. Guests will enjoy well-appointed guest rooms featuring cable satellite television with HBO® and free high-speed Internet access. Begin each day with a complimentary deluxe hot breakfast before relaxing in the outdoor swimming pool. Pets are also welcome at the BEST WESTERN Hillside Inn. ... more   less 
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Also Known As:
Best Western Clinton
Clinton Best Western

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