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“Passing through” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Conway

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Holiday Inn Express & Suites Conway
Ranked #8 of 19 Hotels in Conway
Certificate of Excellence
Oklahoma City, Oklahoma
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Passing through”
5 of 5 bubbles Reviewed 29 June 2014 via mobile

Great value. Clean, comfortable, updated and quiet. Easy access off of interstate. Excellent hot breakfast - tasty too. Large meeting room which is nice if your traveling with a large group. Definitely would stay here again.

Stayed June 2014, travelled with family
Helpful?
Thank thankfulmom7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review, 26 December 2014
Thank you for your review! We are pleased to know you enjoyed your stay with us. Please come back and see us again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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165 reviews from our community

Traveller rating
    98
    39
    16
    5
    7
See reviews for
71
14
5
49
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Fort Smith, Arkansas
Level Contributor
181 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

This is a newer hotel and it is very nice! Our room was very clean! The beds were comfortable and we all had a good night sleep! I would say the breakfast was a step up from most hotels!! It was very good with lots of options! Everyone we talked to that worked at the hotel was very nice and helpful!
There are a lot of eating places within walking distance and it is near a Walmart if you need anything. It was in a very safe area! I would highly recommend this hotel!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GreatFamilyTime5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEMgr14, General Manager at Holiday Inn Express & Suites Conway, responded to this review, 26 December 2014
Thank you for choosing to stay with us while in Conway. We appreciate the great feedback and would love to welcome you back on a return visit soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olive Branch, Mississippi
Level Contributor
10 reviews
5 hotel reviews
5 of 5 bubbles Reviewed 18 June 2014

Stayed here for a volleyball tournament in April. It was a very clean. Great breakfast. Lots of lunch or dinner options near by. Staff was wonderful. I think this is a safe place to stay. Double room was spacious.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheresaB12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review, 1 December 2016
We are incredibly pleased to know that you had such a great stay with us. Thank you for taking the time to write a review. We look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Granby, Missouri, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

We recently stayed at the Holiday Inn Express & Suites in Conway, Arkansas. The hotel was new and in great condition. The staff was great, the breakfast was great. The beds were extremely comfy! My only complaint is their "suites". We upgraded to a suite, and this was not what I'm used to getting in a suite. The actual definition of the word "suite" is a group of rooms used for one . purpose or person. The pool water was much too cold! However,t I would definitely stay here again. (Although my children may disagree because of the cold swimming pool water.

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review, 1 December 2016
Thank you for your review! We are so glad that you enjoyed our exuberant staff, our delicious breakfast, and your quality of sleep! Next time you visit us, please make our helpful staff aware of any requests because we truly enjoy serving you. We always look for ways to make your stay better. We would be glad to turn up the temperature in our indoor, heated pool and hot tub any time you would like. We look forward to welcoming you back again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rogers, Arkansas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

Great hotel experience. Very close to University of Central Arkansas (UCA). Walmart also walking distance away. Outback restaurant literally right outside the back door. Wonderful experience started at check in. Young lady who checked us in greeted us with a big smile and was very fast checking us in. Room was very clean and well supplied. Any time we encountered a staff member they smiled and greeted us. Breakfast was very fresh and excellently maintained. I recommend this hotel whenever in Conway.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Phil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review, 1 December 2016
We are thrilled to know that you had a 5 star experience. Thank you for much for your review! Our staff is absolutely the best in the business, and we are so glad they stood out to you. Thank you! We look foward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 8 April 2014

As soon as I entered the room, I went in the bathroom and immediately spotted a diamond stud earring on the counter. Must not clean around the sink very well! I will turn it in tomorrow am. If the owner by chance sees this review, please call the hotel and give them the room number. Nice earring, I'm sure someone is really missing it.

  • Stayed April 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eal4osu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Holiday Inn Express & Suites Conway, responded to this review, 9 April 2014
Thank you for your recent comments about the HIE of Conway. It is very important to my staff and I that you get the service and room that leaves you with a great expectation of the hotel you have chosen. I apologize sincerely for the earring that you found on the vanity. I do appreciate you taking the time to share your comments. I have spoken to the housekeeping staff and we are going to do our best that the same doesn't happen again. I hope that as you travel back to Conway you will give us another chance to provide a great stay. Have a wonderful day.
Sincerely,
Angela Bagby, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Razorbackland
Level Contributor
112 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

Clean rooms, beds, bathrooms! Easy access to the interstate. Next door to a Wal Mart, in case you need anything. Good breakfast area, and breakfast! Workout facility had only 4 workout machines, one did not work, one needed scotch tape to hold the key in place, to make it work.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fayettenam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela B, General Manager at Holiday Inn Express & Suites Conway, responded to this review, 9 April 2014
Your recent comments were very helpful and I appreciate you taking the time to share them with others. It is always great to hear from guest that enjoy a great place to stay. I apologize about the Treadmill being out of order. The part was on order and has been replaced. I have that as you travel in our area again you will be able to come and stay with us again.
Have a great day,
Angela Bagby, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Conway

Property: Holiday Inn Express & Suites Conway
Address: 2330 Sanders Rd, P.O. Box 576, Conway, AR 72032-2802
Phone Number:
Region: United States > Arkansas > Conway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 19 Hotels in Conway
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express & Suites Conway 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
We are located at I-40, Exit 125 in Conway, AR. Hotel opened in April 2012 and is a very upscale and modern decor. A great Central Arkansas location just 30 miles from Little Rock Airport. A great home away from home, with a friendly staff that offers the very best of service! We look forward to seeing you soon! ... more   less 
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