We received very pleasant service upon check-in/out and during breakfast. I asked for an top floor room and received that with no problem. There was a sign on the desk when checking in stating that that heater on the pool was being repaired, so it might be too cold for some. My kids still braved it, but not for long. It was nice that they notified us of this up front though. I am basing the "average" rating on the room...typical CS layout with couch bed. We used the couch bed this time (don't always do this), and I was kind of surprised to find sheets already on it. Most CS we stay at offer bedding at the front desk if you choose to use the couch. I think I prefer getting my bedding fresh from the front desk so that I know how long it's been on there. Our air didn't work real well. I washed out the filters and that helped some, but it never really came on full force. (We like the air running for noise as much as we do for cooling/circulation). The bathroom is pretty tight quarters as the door almost touches the toilet and the tub. Not a huge deal to us, but may be to other travelers. I did get a little annoyed while trying to shower and keep the curtain closed. The curtain rod was loose and sagging, so the curtain kept creeping toward the middle. Regardless of these minor things, we slept well, breakfast was fine, staff was pleasant.
- Official Description (provided by the hotel):
- Comfort Suites, Conway is a beautiful, modern, 3 story, 70 unit property with lots of amenities! We have an indoor pool, business center, fitness center, guest laundry, wired and wireless internet and provide a FULL HOT breakfast! Our name says it all! We have spacious suites with a sitting area in every room! Every room is equipped with a microwave, refrigerator, iron, ironing board, in room safe, coffee pot, hair dryer and an alarm clock that is ready for your iPod! Our friendly staff is ready to take care of all of your needs! If you are in Conway, this is the place to stay! Brand New Meeting Space Coming Soon! ... more less
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- Also Known As:
- Comfort Suites Conway
- Conway Comfort Suites