First the good. The hotel is beautiful and in a very convenient location. There is a lovely patio area, where you can either bring your own snacks and or dinner and relax in the evening. Several of the guests did that.
What I didn't like.
1. A day or 2 before our arrival, I received an email stating that the reception is open from 4-8 pm. It basically said don't come earlier. I told my husband this and he said after the 3 hour car ride, let's just go to the hoteI, someone has to be there. So after traveling for over 12 hours we arrived. I don't know if it is just me, but if I am traveling half way around the world by plane, and then have taken a 3 hour car ride, and I am staying at a hotel where I am paying approximately $350. a night, I would like to be greeted by someone at the hotel who says, "welcome, so glad you're here". It also would have been nice if someone said something to the effect, I am terribly sorry your room is not ready, but you can leave you bags here. I don't expect someone to offer me a class of champagne like they do at some of the larger resorts, but a glass of water and to be allowed to use the facilities would have been nice.
No, we were greeted by Charlotte, who reminded me of the guard at the door to Oz in the Wizard of Oz, who said come back at 4 pm. It was 1:30 pm. Really, go away?! Yes! That is what she said and that is what she meant. To be fair, she did offer to show us the quick way into town. So we went to Amboise and had a lovely lunch.
We returned at 4 pm. We had booked a room that slept 4, even though it was only the two of us because that was the only room left in the chateau and i wanted to stay there because of the convenient location and I booked late. When we did check in, and she remarked, "it is only the two of you in that room?" I explained that I had wanted a smaller room but none were available at the time. I asked her if there were any available now and she said, no we are fully booked. I said ok. She showed us to our room, which was room #10. It was a every large room. It had 2 levels. On the first level were 2 twin beds. Architecturally, the room is beautiful You see exposed beams. Truly beautiful to look at. The queen bed was up a set of ladder stairs into a turret. It was very cool, but totally impractical for my husband and I. Now to be fair, we aren't as young as we used to be but I am still fairly agile, but I would not climb a ladder to bed at night in the dark in unfamiliar territory and risk having to do it in the middle of the night. so we slept downstairs. The air conditioning did not work, and opening the windows was not as option because the windows were skylights on the roof and it rained 2 or 3 of the 4 nights we were there. It was a little warm.
We went down for breakfast in the morning. Again, 10 rooms. They serve only breakfast. I don't think I am being terribly picky, but when you serve me coffee, I like my milk right along with it. I don't want to wait. Then the coffee becomes cold. All 3 mornings, ( we left very early the 4th morning and did not have breakfast)the milk never arrived at the same time as the coffee. Also, the first morning, we had a basket of rolls and a yogurt brought to us, which was lovely. As we were leaving, we noticed 2 of the tables had fruit. The next morning we asked if we could have fruit. No problem. ( why didn't they ask use the first day.) On the third morning we noticed one table had cheese and sliced meats. We asked if we could have it and they said yes. Are they hiding things in the back? Why did Charlotte tell us on the first day what was available for breakfast or brought it to us?
Lastly, on the 3 day we noticed that there were only 4 tables for breakfast. We asked Maximillian ( the afternoon person who is lovely and tried hard) if the hotel was full and if not if we could switch rooms. He said yes and switched us to a double room that had a real window that we could open. It was lovely. The night breeze was cool and is was delightful. This room was at least $100 less a night and I know it would have been available for 2 nights. I had asked charlotte when we arrived if there was availability. She could have said, no, not for the weekend, but if you would like you can change half way through your stay.
To sum up, the rooms were clean, the food when given was good. The setting beautiful. Their hospitality was awful and for that reason I would not recommend it.
We stayed second week in June.
- Official Description (provided by the hotel):
- At a mere 2 km from Amboise, centrally located to visit the Chateau Country of France, secluded from crowd and sight, we welcome you in a genuine private Castle recently turned into a Boutique Hotel. Here values such as authenticity, peace, quietness and pleasure are a must. Heated pool during the summer season, hamacs and a stroll in the park are yours to enjoy... ... more less
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- Also Known As:
- Chateau De Perreux Amboise Hotel
- Chateau De Perreux - Amboise Nazelles-Negron, Loire Valley, France