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“Not as advertised”
Review of Wagner Inn

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Wagner Inn
Ranked #27 of 35 Hotels in Eureka Springs
Mustang, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Not as advertised”
Reviewed 21 October 2013

The booking confirmation said the room had a fridge, microwave, iron, ironing board and hair dryer. Our room had none of these and the hotel management was unapologetic saying that their appliances hadn't come in yet. They would not discount the room rate even though the room was not as promised. The television was small (maybe a 12 inch screen) and the remote did not work. The room was not worth the price I paid. I now know why the reservation was non refundable. Thank goodness I only booked one night.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank janet t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 reviews from our community

Traveller rating
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    3
    1
    7
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12
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2
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
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English first
Perth, Australia
Level 4 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 September 2013

Whilst the rooms at this establishment are clean and the beds not too uncomfortable, that is all that it has going for it. Pool advertised on internet and sign outside hotel is not usable - instead they will send you to the hotel across the road! Wi Fi is only usable in some rooms. Shower did not work in the room where I stayed so had to take baths and management showed very little concern. And if you thought you were going to get a 'hot' breakfast as advertised, forget it! 'Bay Marie' was not working so food was only hot when dished up at 7am. Also very limited choice with breakfast provided. Definitely would not recommend and would not stay here again.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DellasMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level 4 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 July 2013

We stayed here over the 4th of July week-end as it was the only place we could find.....what a surprise, it was a great little motel! It is under new management and recently re-opened. I met the owners (husband & wife & the cutest little boy) and they were very nice. They serve a hot breakfast that consists of eggs, bacon, sausage, toast, cold cereals & I think oatmeal and drinks. We were running late, but the owner kept it open for us(and others) and it was pretty good. The room was old, but clean, not fancy, but the wi-fi reached our room that was kinda in the back, overall I'd return.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rjconi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Wagner Inn, responded to this review, 3 October 2014
Thank you for you kind response, we strive to give excellent service to our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BAXTER SPRINGS KS
1 review
Reviewed 2 April 2009

THE room was great and the staff was extremly friendly and helpful.

  • Stayed March 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BASS64801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Wagner Inn, responded to this review, 3 October 2014
Thank you for you kind response I hope to see you guys again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wagner Inn

Property: Wagner Inn
Address: 3064 E van Buren, Hwy 62 East, Eureka Springs, AR 72632-9712
Region: United States > Arkansas > Eureka Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #27 of 35 Hotels in Eureka Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — Wagner Inn 2*
Number of rooms: 23
Official Description (provided by the hotel):
Welcome to Wagner Inn of Eureka Springs in beautiful Eureka Springs, Arkansas. Our location puts you close to The Passion Play, shops, musical shows and the trolley stops here. We have bus parking and we are motorcycle friendly, offering covered parking for motorcycles during inclement weather. Relax by the large pool before or after enjoying the many attractions that Eureka Springs has to offer. We will be glad to help you with reservations to any of our local attractions. Enjoy the many amenities like our HOT BREAKFAST,in our clean, comfortable rooms. All rooms have either king or queen size beds, coffee pots in all rooms. Our friendly staff is there to assist you with whatever you may need. So come, enjoy the beauty and uniqueness that Wagner Inn of Eureka Springs has to offer and choose the Wagner Inn as your place to rest. ... more   less 
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