I am amazed at the good reviews of this place. The owner/inn keeper/wedding officiant is the most wretched person I have ever met! For primarily offering wedding services, I was amazed at how rude and cold the owner/inn keeper/wedding officiant, Zoie was to my mother and her fiance. My mother and her fiance got married here a little less than a year ago and it was the worst experience for them and everyone who attended the ceremony. We were not allowed to enter the premises until up to the five minutes before the wedding because they were churning out another ceremony. (It was as though we were at some cheap vegas hotel and forced to wait in line for our turn.) My mother was hoping to have a quaint and lovely romantic experience, but it was far from. When we accidentally entered the Inn 15 minutes prior to my mothers ceremony, we were kicked out and forced to change clothes in our car. The ceremony that was being conducted prior to my mothers was running late, so were were not permitted to enter and my mother and her fiance were confined to their room and not permitted to leave. Even though the couple had already finished and was simply taking pictures outside and we were no where near them and in no way of endangering their special day. When my mother approached zoie (the wretched inn keeper/officiant) she was completely rude and un-appologetic. My mother went ahead with the ceremony, but was still upset and the tension was thick. After the ceremony, my mom wound up checking out because she was uncomfortable staying in such close quarters with Zoie. (The Inn is hardly an inn, but more like a house and very creepy and awkward). My mother was charged for her full stay and not reimbursed for her inconvienance nor for the 4 days that she had already paid for but did not stay there. Bottom Line....this place is about making $$$. Once they have your $$$, they dont care if you are pleased. Apparently they dont want care about repeat business or good reviews!!! I could not believe that they completely ruined what should have been a beautiful day for my mom and her fiance. I pray that you will look around as you deserve better.
- Official Description (provided by the hotel):
- Luxurious Eureka Springs bed and breakfast unsurpassed for our wedding and honeymoon accommodations. Offering spa tubs, fireplaces, fine linens and gourmet breakfasts. ... more less