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“Old and Quaint”

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Grand Central Hotel & Spa
Ranked #19 of 35 Hotels in Eureka Springs
Certificate of Excellence
Reviewed 21 November 2012

Spend two pleasant relaxing nights and three days at the Grand Central Hotel in Eureka Springs, AR. It is listed on the National Registry of Historic Places. The old hotel has been converted into suites with a living area, kitchenette area, a lovely bedroom with a nice king bed and a jacuzzi bath tub in our suite. We had a great time. Furnished in period pieces of furniture but modern enough to be comfortable and enjoyable. WiFi available throughout the entire hotel. Outstanding spa in the lower floor with all the amenities you would expect. The massage was excellent and my wife enjoyed the paraffin wax feet and hand session. Access to second and third floor was by stairway but it was worth the effort to get to the suites on those floors. We would recommend it if you like old hotels as well as we do. It is not quite on par with the Peabody in Memphis, but it is fun for a few days outing. If you know what to expect, you will enjoy the visit.

  • Stayed: November 2012, travelled as a couple
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1  Thank putterman41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin D, General Manager at Grand Central Hotel & Spa, responded to this reviewResponded 23 November 2012

Thank you for your review! We are glad you enjoyed your stay with us as well as your spa services. We look forward to hosting you again in the future. All the best and thanks again.

Dustin Duling
Grand Central Hotel & Spa

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Reviews (133)
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92 - 98 of 133 reviews

Reviewed 14 November 2012

The Grand Central was everything we wanted. We were able to take a virtual tour of our room before we ever got there. The hotel is on the National Register and is a true slice of Americana - with the additions of a refrigerator, microwave, air conditioning (with a thermostat and controls in the room), etc. We were on the second floor so the balcony was very convenient, and we spent a lot of time just sitting sipping drinks, watching people, and taking some great pictures.

The location is ideal, and parking is right by the hotel. If you have never been to Eureka, there are several walkways to the upper streets going from Main Street. Of course the entire downtown of Eureka is very close-in so you don't need your car unless you are going out of the downtown and don't want to take the trolley which goes into the outer edges of the town.

The restaurant at the Grand Central is fantastic. The crab cake appetizer, filet, and kobe striploin are out of this world.

After seeing a few reviews which contained criticisms of the carpet, bed linens, etc. we were very conscious of possible problems in these areas - absolutely NONE were noted by either of us. I guess these people must live in the White House or Buckingham Palace.

Room Tip: Go online, take the virtual tour (of each room), and pick out which one you want. Room 206 where we...
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  • Stayed: October 2012, travelled as a couple
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2  Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin D, Manager at Grand Central Hotel & Spa, responded to this reviewResponded 16 November 2012

Thank you for your review. We do aim to please and it makes us happy to know you enjoyed your stay as that is what fulfills us. Please come visit again as we will be happy to host you. All the best and until next time, take care.

Dustin
Grand Central Hotel

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Reviewed 5 November 2012

We really enjoyed the live music in the lobby in the evenings! Very talented artists and plenty of seating to sit and listen if you are not dining at Grand Taverne. We did have dinner there Saturday night and it was VERY good ~ they accommodated the gluten free needs of my husband and food was delicious! The hotel is great and (almost) everyone is so very helpful and nice. Really appreciate Dusty, the manager ~ he definitely took care of any issue that you might have very efficiently. We had purchased a GROUPON for the stay and it included discounts on massage, salon, and the restaurant ~ plus, a bottle of wine upon checkin, great value for the price~~!! The massage was great!! Heather was the therapist and very talented! Stopped in the salon and Chris was so pleasant and helpful! Had a manicure and she squeezed me in for a shampoo & style. The hotel is older, but extremely comfortable. The bed has a nice memory foam topper and it is very quiet and pleasant. Of course the hotel is historical and not new, but really has everything that you might need for a getaway. Love the location and the parking is a great plus. We did not move our vehicle the entire weekend. I really appreciate all the friendly, helpful people that make such an effort to make you feel welcome!! I love Eureka Springs & am happy to recommend this hotel!

Room Tip: The rooms are very nice ~ but bear in mind that the hotel is an older property ~ think "Europe...
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  • Stayed: November 2012, travelled as a couple
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Thank nurseparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin D, General Manager at Grand Central Hotel & Spa, responded to this reviewResponded 7 November 2012

Thank you for your review. We are pleased that you enjoyed your stay with us. It is our pleasure to make sure you have the best time possible during your stay and thank you for understanding the idiosyncrasies of a 130 year old hotel. We do make every effort to ensure a comfortable and unique lodging experience and we are very glad we have been blessed with such a wonderful staff.

Thanks again and please come back and see us sometime.

Dusty

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Reviewed 18 September 2012

The staff was friendly, but when checking was a older gentlment did not know what was going on.
Location was wonderful. The carpet needs replaceing i am sure was clean, but we all know after so
many years can only clean so many times. You just need to replace because still looks dirty after cleaning. I tired to seat out side on balcony but had trouble finding a chair the seat was not ripped out.

  • Stayed: September 2012, travelled solo
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1  Thank Lorna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2012

We had a nice time hotel staff was friendly.
Hotels require up keep the carpet was so old in bedrooms looked like you could catch something if walked on bare foot, also area rug in living area was very dirty. Towels an bed linens were wore needed replaceing.
The atmosphere was good location wonderful.
Would like to come back if the up keep is done.

  • Stayed: September 2012, travelled with friends
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Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin D, Manager at Grand Central Hotel & Spa, responded to this reviewResponded 13 September 2012

Thank you for your review. We take cleanliness very seriously and just had the carpets all professionally cleaned this summer, so your claims regarding the carpet don't add up. We will make sure to inspect the linen inventory for tattered sheets and blankets as we do our best to provide clean, comfortable, and high quality bedding on our nearly new mattresses. Our housekeeping staff does deep cleaning in each room on a regular basis so "up keep" is done. We're glad the rest of your stay was pleasant and will revisit our current stringent cleaning regiment to avoid such "claims" by future guests. Thank you again for your review and I promise we will address cleanliness as we have always done and will continue to do.

Dustin Duling
Manager

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Reviewed 24 June 2012

We had a wonderful two days and nights at the Grand Central Hotel. Clean, attractive, lots of space, largest tub (jetted) I have ever seen in a motel or hotel, and wonderful hosts. One highlight was that Jerry Yester (past member of The New Christy Minstrels and The Lovin' Spoonful) played piano and sang in the lobby on Thursday night. The restaurant in the hotel is one of the best within many miles. We also had free parking which is not true at many hotels nowadays. I almost forgot to say that we had: a refrigerator, a microwave and a dishwasher. It added up to be one of our favorite places we have EVER stayed and we have stayed at m-a-n-y hotels and B&B's over the years. We look forward to going back in the future. The building is old and historic but has been restored over the years; it has a fascinating history. The furnishings are perfect for the type of building it is.

Room Tip: There are not many rooms and each one is different from the rest. There are convenient stairs (build...
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  • Stayed: June 2012, travelled as a couple
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3  Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 June 2012

Hello and thank you very much for the kind review. It was nice talking to you and hearing of your musical travels and experiences. We are glad you enjoyed yourself and look forward to seeing you again in the future. Thank you and all the best to you.

Take care.

Dustin
Grand Central Hotel

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Reviewed 23 April 2012

Three of my girlfriends and I stayed this past weekend (4/20-4/22) at the Grand Central Hotel in Eureka Springs. The rooms are definitely old, but that just adds to the charm of the hotel. We stayed in suite 205 and it was very large, the four of us all slept comfortably. Dustin at the front desk was very helpful with all of our questions and even helped us get all our bags up the stairs. Lindsey in the spa gave the best massage ever. Overall it was a great stay! Also enjoyed the complimentary onsite parking.

Room Tip: View the 360-degree virtual tours on their website to help choose a room that suits you-we needed a...
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  • Stayed: April 2012, travelled with friends
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1  Thank MeganHood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dustin D, Manager at Grand Central Hotel & Spa, responded to this reviewResponded 7 June 2012

Thank you for the review! We are happy to host you and look forward to you returning to the Grand Central Hotel & Spa.

All the best.

Dustin Duling
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Central Hotel & Spa

Address: 37 North Main Street, Eureka Springs, AR
Region: United States > Arkansas > Eureka Springs
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#13 Romantic Hotel in Eureka Springs
Price Range: £117 - £182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Central Hotel & Spa 3*
Number of rooms: 25
Official Description (provided by the hotel):
The Grand Central Hotel is located in the heart of historic downtown within easy walking distance to shops, galleries and restaurants. The award winning Grand Taverne Restaurant is located on the lobby level. Onsite parking. Free WIFI. ... more   less 
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Also Known As:
Grand Central Eureka Springs

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