We arrived and knocked on the office door and were asked to stand on the porch in the rain while the owner got his shoes on. He never asked our names or told us his. He lead us to Gabriel's Apartment which was very small. Showed us how to use the two person Jacuzzi (which was only for one person), air conditioner and our room key then told us we would have a hard time finding a place to eat and was gone. Never welcomed us or offered any tips of places to visit or dine during our stay or told us we could contact him for any needs we may have. We were left with a book chucked full of Inn rules and threats of fees we would be changed if we lost our key or caused any damage to the room. The tiny loud air conditioner that was only 5 feet from our bed had to run the entire time during our stay to keep our room cool. We had a nice deck to sit on but even there you had to listen to the air conditioner. Our breakfast was delivered to us each morning and each morning we found several hairs in our food and each morning we each received a very small glass of orange juice. Glad the weather was nice the only place there was room enough to eat was on the balcony. When we checked out he said nothing to us just handed us our receipt. We will not return!
- Official Description (provided by the hotel):
- Heart of the Hills Cottage/Inn a B&B, sits on the upper Historic loop only 3 blocks from the heart of downtown Eureka Springs. With easy access to walking, hiking and biking trails this Inn is centrally located. This award winning Bed and Breakfast Inn & Cottage has been serving guests with a "local authentic travel experience" for over 30 years. If you are seeking relaxation, refreshment and or maybe some romance then Heart of the Hills Inn is the place to stay. ... more less
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