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“Good, but don't use Rollaway Bed”

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Best Western Inn of the Ozarks
Ranked #7 of 35 Hotels in Eureka Springs
Certificate of Excellence
Eureka Springs, United States
2 reviews
“Good, but don't use Rollaway Bed”
Reviewed 18 August 2014

We had three to our room so I ordered a rollaway bed. The mattress was in such poor condition I could not sleep on it. The next day, I wound up getting an airbed from Walmart for the rest of our stay. Otherwise, the room was in very good condition and my roommates said their beds were comfy. If you need a third bed in your room, bring an airbed. The rollaways aren't worth the money you spend on them - in fact, you couldn't PAY me to ever sleep on one again. It was THAT horrible.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Debby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, 19 August 2014
Thank you for staying at Best Western Inn of the Ozarks. See you on your next trip.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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722 reviews from our community

Traveller rating
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    199
    65
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    10
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • German first
  • Any
English first
Claremore, Oklahoma
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014

I really enjoyed this Best Western Hotel - especially since the convention center was located tight behind it. The pool was scenic and clean. The flowers were in bloom. I got a room with a king size bed and it cam with a jacuzzi which was very relaxing. (It did add some humidity to the room.) It is a good central location for Eureka Springs.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank J1Hallum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, 19 August 2014
Thank you for your nice review of Best Western Inn of the Ozarks. Remember to visit us again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stuart, Oklahoma
Level Contributor
4 reviews
Reviewed 17 August 2014

My husband and I planned a quick trip to Eureka Springs. We stopped at Best Western Inn of the Ozarks. Staff was very friendly, courteous and helpful. We stayed in the room with Jacuzzi. The room was neat, clean, spacious and very comfortable.. The area was quite with a beautiful balcony view. We had breakfast at their restaurant the next morning. It was great, home style cooking. Everyone was courteous, great waitresses and fabulous food

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Joy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, 19 August 2014
Thank you for staying at the Best Western Inn of the Ozarks, and for your very nice review. See you on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
talihina
Level Contributor
337 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 August 2014 via mobile

Staff was friendly service was great, movie by the pool for families was awesome. Free mini golf and table tennis for grand kids and even young at heart adults. Our room was cool and comfortable with plenty of hot water and pillows. We also rented convention center for reception ( 2 rooms ) staff was great in helping us with setting up. Their kitchen prepared the food and served the meat portion of the meal and kept the tea and coffee flowing. As for the taste and presentation I would highly recommend to all. We would like to thank the staff for their efforts in assisting us with our children's wedding. Aug 16 / 2014

Stayed August 2014, travelled with family
Helpful?
Thank 182p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, 19 August 2014
Thank you for staying at our facility. We are glad your trip went well for you and was all you expected. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arkansas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 August 2014 via mobile

We decided to take a last minute trip to Eureka, and booked this hotel. The staff was pleasant and helpful. We really enjoyed the pool and game area, and having an onsite restaurant was convenient. The room itself, though, was not up to par. We "upgraded" to a balcony room, which was a joke. The balcony was actually just a walkway that ran across all of the hotel rooms. People were back and forth in front of our room. The walls were ultra thin, too. Every time someone on our floor shut the door, our rooms shook. The neighbors were also up late partying, and we heard it all. Thankfully, the front desk gave us a late checkout, so we could get some rest. I would suggest bringing your own pillows, as the ones in the room were terrible. So, I would say, if you aren't planning on spending too much time in the room, it was great. We enjoyed the property. I wouldn't stay in one of the "balcony" rooms again, though.

Stayed August 2014
Helpful?
Thank NoahTall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, 13 August 2014
Thank you for staying with us and hope you give us another try.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Center, United States
2 reviews
Reviewed 7 August 2014

My stay at the Bests Western inn of the Ozarks, Eureka Springs, AK was very enjoyable. The staff was very helpful and assisted me in getting the room I needed. Also they took me to and from my room to the restaurant in a cart. Thanks to the staff I would recommend this hotel to others.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Betty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, 8 August 2014
We are glad to make our guest happy and comfortable. See you again on your next trip. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 6 August 2014

My wife and I were very pleased with our stay. They even upgraded to a suite without any extra charge. The hotel restaurant had a very good breakfast. We sat around the pool which was very relaxing and it was very well taken care of. I would recommend this hotel.

Room Tip: Ask for a room that overlooks the pool.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Dean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wanda L, Guest Relations Manager at Best Western Inn of the Ozarks, responded to this review, 8 August 2014
We are glad you enjoyed your stay with us and look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Inn of the Ozarks

Property: Best Western Inn of the Ozarks
Address: 207 W van Buren, Highway 62 West, Eureka Springs, AR 72632-3648
Phone Number:
Region: United States > Arkansas > Eureka Springs
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Eureka Springs
#5 Family Hotel in Eureka Springs
#5 Romantic Hotel in Eureka Springs
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Inn of the Ozarks 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Inn Of The Ozarks Hotel Eureka Springs
Best Western Eureka Springs
Eureka Springs Best Western

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