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Sarah F
Morley, United Kingdom

Beautiful hotel with picturesque views

Review of Hotel Ork
5.0 of 5 bubblesReviewed 14 Mar 2017via mobile
We came for a 2 night stay for my boyfriends 40th birthday. The hotel entrance is fully refurbished and modern. The staff were friendly and welcoming. The hotel room was huge and had great views of the golf course. Only 45 mins from Reykjavik by car. Heated pool and sauna.
Date of stay: March 2017
Trip type: Travelled as a couple
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Ída S, sales and marketing representative at Hotel Ork, responded to this review
Responded 5 Apr 2017
Dear anonymous,

Thank you so much for the review of your recent stay - we are glad to know that you were satisfied with your stay :)
Thank you again for choosing to stay with us and we look forward to welcoming you back some time.

All the best,
hotel Örk crew
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 11 March 2017

Iceland Travel had us stay at this hotel as part of our itinerary. This hotel is old, dated and has a very funny smell to it. The breakfast which is included was absolutely terrible. I would not recommend this hotel to anyone and if you are booking with iceland travel make sure they do not put this hotel in your itinerary. This hotel maybe suggested as a mid range or comfort level but it is a budget level hotel.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tracy N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded 5 April 2017

Dear Tracy N,

Thank you for your review of your recent stay at hotel Örk.

We are very disappointed to know that hotel Örk was not what you expected.
We would like to mention that we are in the process of refurbishing the rooms - making them more modern and stylish. Hopefully you will come back to visit us and see the change :)

Best regards,
hotel Örk crew

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Reviewed 11 March 2017 via mobile

The only way to describe this hotel is average. Only because there is nothing special but everything's clean and fine. I am here on a school trip and it's not really the type of hotel I would usually stay in. However I'm a vegan and they made me food specially which I'm very grateful for. The staff are friendly and the rooms are reasonably clean. It is very difficult to tell wether someone comes in the day and cleans it because when we came back in the evening the room looked exactly the same. More evidence of cleaning not being a top priority is we found a few chocolate bar wrappers around the room. This hotel is reasonably priced and the pool and hot tubs is one of the highlights.

Date of stay: March 2017
Trip type: Travelled with friends
Thank Georgia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2017 via mobile

I love travelling. And I love Iceland. I will definitely come back.
I usually only write reviews when I have had an extraordinary experience. But this time I was so disappointed I need to let you know.

Hotel Örk is without a doubt the hotel in the world where I have paid the most money for the lowest standard.

I'm a foodie. Note - the pictures shown in the Profil is from the restaurant "Hver" situated in the hotel. This is NOT where you get your breakfast. Breakfast is in the 3rd floor. Yoghurts are not being cooled. Bread is toasts. Everything is precooked, from concentrate or any other way cheapest and the most easy. A huge disappointment.

Room - old, worn out. You are sleeping in a bed feeling like a bathtub that is too short. It smells old and IT IS NOISY. You can everything !!
When checking in I asked for a quiet room. I got a room in the 4th floor facing the pool. 3 out of 4 nights the hotel was full of school classes having a blast in the pool - until 22:00. And then they would "riot" the hallways as they do 😃 until 22:30-23:00.
I felt like I was in a dormitory 😞
And no - it was not possible to change rooms. Everything was booked. I asked twice !

Cleaning - why take out my used coffee cups ? I had a pair of shoes on the floor, I guess they where in the way, as they had been pushed far under the bed 😄 and the sugar I spilled on the bed side table my first night - it still sits there 🙈

The only positive thing about Örk is the staff. The guys at the reception are really nice. Although they were not at all able to help me move room.

I will go back to Iceland this summer. I will enjoy all the super delicious foods you can get everywhere. But I can be sure to say that I will. It be returning to Örk. I guess at 38 I'm a bit too old for this hotel 😳

Date of stay: March 2017
Trip type: Travelled solo
4  Thank HenrietteKildegaard
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded 5 April 2017

Dear HenrietteKSvenssen,

Thank you for your review.

We at hotel Örk are disappointed to know that your stay was a total let down.
We would like to mention that we are in the process of refurbishing the rooms, making them more modern and stylish - we are very excited about it.
As you mentioned, breakfast is served on the 3rd floor. HVER is our restaurant, open to everyone. Hopefully you did get the chance to taste some of the delicious meals we have on the menu :)
We do have some school groups coming to us, most of them are well behaved kids with a presentable teacher. We are sorry if you found them to be too noisy.


Kindest regards,
hotel Örk crew

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Reviewed 8 March 2017

Short of Iceland Ring Road trip, I can't think of a better base offering access to so many destinations in Iceland.

One day we went to Geysir, Gullfoss, and Thinglevir taking back roads offering unbelievable scenery.
Another day we went down Route 1 with stops at waterfalls, black sand beach, glaciers - all the way to Iceberg (Glacier) Lagoon, including Northern lights display over our heads on return trip.
We were lucky to have 4x4 rental car, and had fun traveling through some snowy F-roads offering unique landscapes and great views off the beaten path.
We went through shore villages, stopped at horse farms, saw many waterfalls not listed on tourist guides, but just as wonderful - you name it - and every night were woken up by front desk for Northern lights grand finale - no surprise we didn't get much sleep, and it had nothing to do with jet lag.

There were couple places we could not visit as we didn't have ice walking gear - like hot river just above Hveragerdi, but it was the result of a perfect sunny weather which came with ice crust on the slopes... Good reason to come back in summer - it would also give us a chance to visit some places closed for winter season.

The hotel itself didn't disappoint - clean, comfortable rooms and beds, great play room, the pool with hot tubs and sauna surrounded by snow! Plus, great breakfast every morning...
We didn't try the restaurant at Ork - left it for the next time.

Room tip: Our room on Northern side offered a perfect view of Northern Lights
Date of stay: March 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank igorg255
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded 8 March 2017

Dear Igor G,

Thank you for your 5* review and for your stay. We really appreciate it.

We are delighted to read that you overall enjoyed your stay with us and that you got the chance to visit all these amazing places :) It sounds like you had an amazing time here.
You should definitely try out the great food at our restaurant (HVER Restaurant), the next time you are here :)

We are looking forward to seeing you again!

Best wishes,
hotel Örk

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Reviewed 27 February 2017

Stayed for two nights at this hotel. They are currently refurbishing it - but that didn't inconvenience us at all. The hotel caters to school groups - but again that wasn't a problem as they put them up in a different floor. The rooms are basic but clean and the hotel is a good location for driving yourself. Had an evening meal both nights and it was the best we had in Iceland - expensive as everything is in Iceland - but delicious probably the best meals we have had in a long time.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank PIP3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ída S, sales and marketing representative at Hotel Ork, responded to this reviewResponded 8 March 2017

Dear PIP3,

Thank you so much for the review and for your stay.

We are delighted to read that you overall enjoyed your stay and that you were satisfied with the evening meal from HVER Restaurant. We really appreciate it.
Yes, we have been refurbishing and upgrading certain floors/rooms and will continue the process on stage by stage basis. Please bear with us and we are looking forward to welcome you on your future stay with us.

Kind regards,
hotel Örk

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