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“Fantastic wedding”

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Fitzgerald's Vienna Woods Hotel
Ranked #1 of 1 Hotels in Glanmire
Certificate of Excellence
Reviewed 16 April 2014

Attended my cousins wedding here last weekend. As a group of family from GB we rented a lodge for 3 nights. The wedding was brilliant. All the staff were so helpful and always had a smile for you. Any food we had was lovely and there was a good choice for breakfast.
The lodge was really nice and all the rooms had ensuite.
We look forward to our next visit.
A very big WELL DONE to all at Vienna Woods.

  • Stayed: April 2014, travelled with family
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1  Thank Ashking2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded 25 April 2014

Dear Ashking2013,

Thank you for taking your time to write your review. Here at Fitzgeralds Vienna Woods Hotel we pride ourself on our attention to detail and our high levels of customer service so we are delighted to hear about your wonderful wedding experience with us

It was a pleasure looking after you and the wedding party here at the hotel.

We look forward to welcoming you back through our doors in the near future.

Kind Regards,

All the Team at Fitzgeralds Vienna Woods Hotel

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470 - 476 of 820 reviews

Reviewed 11 April 2014

I stayed with family in one of the chalets at the back of the hotel for 3 nights. The food is good and the service is also good from the bar and waitressing staff. We were there for a wedding and in typical fashion a large party continued well into the wee small hours of the morning and yet the staff were still happy to accommodate us,even serving complimentary sandwiches at 4 in the morning ! Only two drawbacks, breakfast is only served until 10.30 and it would be nice if on a Sunday for example breakfast service was a bit later. We had to print out boarding passes for our flight and this cost us 10 euros as we had to use a computer in the hallway that needed coins to be inserted into a meter to allow for internet access and then additional money for every page that needed to be printed. This felt like a throwback to the dark ages but also felt unnecessary to charge for this service when we had spent so much money there over the course of three days.

  • Stayed: March 2014, travelled with family
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Thank Karen180176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded 25 April 2014

Good Afternoon Karen,

We are delighted you enjoyed your stay with us here at Fitzgeralds Vienna Woods Hotel. We pride ourselves on our customer service and are thrilled that we were able to look after you and the other wedding guests so well.

In relation to the breakfast at the hotel, unfortunately we would find it difficult to extend it later as we start serving lunch from 12noon and Sunday lunch and Sunday Buffet are extremely busy here which requires our chefs to begin preparing in the morning. Also as all our food is cooked from fresh each day so it requires ample preparation.

We are disappointed that you found our computer facilities inadequate and if you had made the reception team aware we would have been more than willing to organise your boarding passes to be printed for you at the front desk. The computer facilities that are available are provided mainly for non residents whereas we always look to take care of our residents in any way that we can.

Thank you again for your kind review and we look forward to welcoming you back in the near future.

All the team at Fitzgeralds Vienna Woods Hotel

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Reviewed 6 April 2014

6 of us stayed in villa 8 and had a very comfortable 3 nights. The villas are up a short very nicely landscaped hill above the hotel.
One of our group was an elderly man with reduced mobility. We had come from the airport by taxi and Susan who was on the reception desk took him in her own car to the villa. "This was the extra mile". Great staff.

Room Tip: Villas great. Book early if you want to stay in the hotel.
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  • Stayed: March 2014, travelled with family
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1  Thank jimbid0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded 25 April 2014

Dear Jimbid0,

Thank you for your kind review. We are delighted you enjoyed yourself in our self catering villas. We pride ourselves here on our high attention to detail and our delighted that we went the extra mile in ensuring that you had an enjoyable time at the hotel.

We look forward to welcoming you through our doors again in the near future,

Kind Regards,

All the team at Fitzgeralds Vienna Woods Hotel

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Reviewed 4 April 2014

Based on a reliable recommendation, we had the very good fortune of selecting Vienna Woods Hotel to provide catering services for my daughter's recent 21st birthday party held in the timeless setting of Sunday's Well Tennis Club by the banks of the Lee in Cork. Michael Magnier and his staff at Vienna Woods as well as Michael and Teresa at Sunday's Well were exceptionally helpful in planning the menu and the event. On the evening of the party and with military like precision, the Vienna Woods Chefs waiters and full support team took over the kitchen facilities in Sundays Well and bang on time, served up a really wonderful buffet meal. Afterwards the kitchen was cleaned and left in a spotless condition. Three weeks later we are still receiving compliments from the guests attending the party for the quality of the food and quality of the service. We wish to pass those on to Vienna Woods team and strongly recommend them as outdoor catering service providers.

  • Stayed: March 2014, travelled with family
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Thank mikemhealy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded 25 April 2014

Good Afternoon mikmhealy,

Thank you for taking your time to write your kind review. We are delighted to have looked after you and your guests at your daughters recent 21st birthday.

We have recently introduced our off site catering to the hotel and we are delighted you still have been receiving compliments about the high standard of the food you received. We take great pride in our food and quality of dishes, having been awarded guaranteed Irish membership.

We look forward to taking care of you in the near future.

Kind Regards,

All the Team at Fitzgeralds Vienna Woods Hotel

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Reviewed 3 April 2014 via mobile

Conference/day
Clean and tidy but rooms and corridors had worn carpets, marked walls and chipped and dirty paintwork.
Doors opened and closed in draughts and the handle came off the inside of the door of our conference room.
In need of a major facelift out and in.

Stayed: April 2014, travelled on business
1  Thank travelman98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded 4 April 2014

Dear travelman98,

Thank you for taking your time to write your review.

In relation to your remarks with regards to the décor of the hotel, we would like to outline that when we took over the property 6 years ago we created a capital expenditure program which included annual renovation works to the 18th century country house. This work is on-going, granted at a slower pace than initially forecasted, due to the economic climate, which unfortunately is out of our control, but changes and improvements are constant here at Vienna Woods Hotel. We are currently planning on putting new carpet in the whole hotel area and lobby which is in line with your suggestions.

Also, the building dates back to 1845, the original architectural features and restored artwork adds an element of old world vintage charm which we have added to and maintain and improve upon year on year.

Thank you once again for your feedback, we take customer direction very seriously and continuously look for ways to improve the experience for our guests.

Kind Regards,
All the team here at Fitzgeralds Vienna Woods Hotel

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Reviewed 2 April 2014

This gem is tucked a bit out of the way if you come in through Glanmire proper, but easily accessed from the motorway, and with the private drive off the road up a hill and surrounded by trees, it feels more secluded than it is.

The food is exceptional. While the dining area may not have astounding views like some other hotels, the myriad nooks in the dining area make eating a cozy and thoroughly enjoyable experience. As good as the food is, the service is equally so. Staff meet each request promptly and courteously, and aren't reluctant in the least to go the extra mile, even attempting to accommodate a surprisingly finicky four-year-old...and actually getting her food she would eat.

In all, I only have two complaints for this lovely property. One, the car park is a bit undersized for the amount of business they do, and two, their wireless internet scheme is atrocious. It's available at no charge, but several customers staying during the same period we visited had major difficulty getting online, and it was no small feat for even the most computer savvy.

If I were visiting while on business, I might reconsider, but for a romantic or even a family holiday, this hotel is fabulous.

Stayed: April 2014, travelled with family
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded 4 April 2014

Dear Robert K,

Thank you kindly for your comments, we are always interested in customer feedback.

We are delighted you enjoyed your stay with us, it was our pleasure looking after you.

Kind regards,

All the Team at Fitzgeralds Vienna Woods Hotel

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Reviewed 2 April 2014

We went to a wedding here last year and were really looking forward to the break away. Had dinner on the first night which was alright, but my steak was way overdone and what has now become the norm the manager didnt do a table check so i went hungry.
The wedding meal on the other hand was exceptional from start to finish. The staff are obviously well polished in banquetting and all knew their role. The speeches before dinner, which was already late for unknown reason would wreck my head as a chef, but the kitchen took it in their stride. (please dont do all the speeches if your having a late wedding, people are hungry). The bar staff during the night were fab and the residents bar staff were the friendliest i ever met. Downright professional. Had to pay for my first night manky steak on checkout but you cant expect everything, or can you?
Got an apology phonecall a couple of weeks later but that wasnt giving me my cash back.
Over all, if you live near cork book the Vienna Woods.

Room Tip: Smoking rooms are available for those who need it. They are at the back of the hotel so they are pr...
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  • Stayed: May 2013, travelled as a couple
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Thank angusdoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FitzgeraldHotelGroup, Manager at Fitzgerald's Vienna Woods Hotel, responded to this reviewResponded 4 April 2014

Dear Angusdoll,

Thank you for your kind review. We are delighted to hear you enjoyed the wedding you attended here at the hotel. We pride ourselves as being one of Corks premier wedding venues and providing the highest level of care for all our guests.

We regret the steak in the restaurant was not to your satisfaction. We take great pride in our menu and quality of dishes, having been awarded guaranteed Irish membership.

Thank you again for your feedback, we take customer direction very seriously and continuously look for ways to improve the experience for our guests.

We look forward to welcoming you back to Fitzgeralds Vienna Woods Hotel in the future.

Kind regards,

All the Team at Fitzgeralds Vienna Woods Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fitzgerald's Vienna Woods Hotel

Address: Lower Glanmire Road | 1/2 Mile From Roundabout, Glanmire, Cork, Ireland
Region: Ireland > Province of Munster > County Cork > Cork > Glanmire
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Glanmire
Price Range: £91 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fitzgerald's Vienna Woods Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Corks premier wedding venue. Nestled in 22 acres of private woodlands, originally built by the founders of the Beamish Brewery over 200 years ago, today the Hotel is owned and run by the Fitzgerald family. Large open fireplaces, High corniced ceilings, Gold framed Oil paintings, and lots of comfy sofas set the scene. With 50 bedrooms, Crawford’s Bar & Conservatory, weekly Sunday Brunch, and eight luxury holiday Villas this we offers the country experience on the edge of the Cork city. ... more   less 
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Also Known As:
Fitzgeralds Vienna Woods Cork
Hotel Fitzgeralds Vienna Woods

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