We ate in the main ‘fancy’ restaurant on the Friday night and had a delicious meal. We had 3 courses each with a bottle of house wine and coffee & it cost a brilliant 64euro in total. Again the staff were great and added to the experience. Re: booking we were able to book a table @ 8:30 on arrival after being told how busy the restaurant would be.
Genuinely can’t understand lighting complaints as I thought it was fine and added a bit of ambiance. I’ve drank and eaten in places a lot darker.
On the second evening we ate at the bar and had a lovely ‘pub grub’ meal which were great portions and very tasty. We did have to wait for over an hour to be seated but we were told earlier in the afternoon we should book a table in bar (which we declined). In fairness we didn’t mind waiting at all and the bar manager did a great job in keeping us informed. The poor guy seemed rushed of his feet and couldn’t keep everyone happy as people were sitting at tables when they weren’t ‘on the list’ and people who had finished eating didn’t want to ‘move on’. But again I would commend him on the job he done…he was straight to the point and took no nonsense which was exactly what was needed.
A busy bar was to be expected with football and rugby on so I find it hard for anyone to complain. I feel it also appropriated to mention a waitress who served us the night before noticed us waiting and offer to ‘squeeze’ us into the ‘fancy’ restaurant as a table had just cancelled but we declined as were more in the pub grub mood.
Whilst on food…the breakfast was outstanding. Initially I was skeptical as I thought this would be a cheap ‘treat ticket’ add on but when we got there we were led to our table and served coffee or tea and clearly told it was a buffet system and to enjoy. (which we did). There was a great selection and the hot food was more than your ‘standard’ hotel breakfast.
The Spa again was a pleasant surprise, my wife and I spent an over an hour relaxing in the Jacuzzi, Steam room and Sauna. Again with memberships in local gyms the standard was very high. On entry we were given a towel and told to use the pool a swimming cap was needed ( as we were told at reception).
As with all weekends not everything was perfect and on the Saturday night the guest next to use (room 108) we going crazy shouting / screaming etc but I called to reception to let them know my problem and the receptionist apoligised and told it would be sorted in minutes. It was and I thought this was excellent service.
We stayed close to the hotel so can’t really comment on Ballinasloe but it looked like a nice enough town.
Before I finish I must try to address complaints about Spa and Restaurant bookings. When I booked 6weeks before stay I was told it was very busy and to book Spa treatments and restaurant in advance, when I asked for a Spa treatment list I was told it was very busy and to book Spa treatments and restaurant in advance, when the lady form Carlton called me on the Monday evening before my stay to confirm all ok (which was excellent service) I was told it was very busy and to book Spa treatments and restaurant in advance (see a pattern forming) and when we arrived we were told there were limited Spa and restaurant slots available. I really can’t see what people are complaining about.
Overall great hotel and would defiantly recommend it for a relaxing weekend.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Priceline, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Hotel.de and HotelQuickly so you can book your Shearwater Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Carlton Shearwater Ballinasloe
- Hotel Carlton Shearwater
- Shearwater Hotel Ballinasloe, Ireland - County Galway