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“amazing”
Review of Cliff House Hotel

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Cliff House Hotel
Ranked #1 of 2 Hotels in Ardmore
Certificate of Excellence
Cork, Ireland
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“amazing”
Reviewed 20 August 2014 via mobile

Stayed here before we headed on honeymoon. Service and staff is top class. Pool area is fabulous. Went for deluxe room with balcony. Was worth it being able to take in view. Had meal in restaurant. Breakfast was lovely. Food was amazing. Will definitely return

Stayed August 2014, travelled as a couple
Helpful?
Thank cork008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdriaanBartels, General Manager at Cliff House Hotel, responded to this review, 25 August 2014
Dear Cork008

Thanks for reviewing us. We are really delighted that you enjoyed your stay and more so to hear that you will be returning - look forward to welcoming you back then.

Kindest regards

Adriaan Bartels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
London, United Kingdom
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2014

You can't always be sure why you loved a place. Was it the mood you were, the weather that prevailed, or a combination of factors which won't repeat for anyone else?

I just know that for me the stay in the Clifftop was really enjoyable for the two days I was there.

Yes it is expensive, but admittedly I did book it in a rush at the height of the holiday season, so I didn't manage to wangle any offers no doubt due to my panic.

It is not a big hotel, but I found it the perfect size for service but not cloying attention. The staff, particularly the front of house staff were very helpful and friendly.

I had a sea view with balcony and separate seating area screening the bedroom. It was very comfortable and tastefully appointed. The views over the bay were great. Even in stormy weather I could imagine this would be a very cosy place to visit, and watch the sea at a safe retreat.

Breakfast was excellent, and as has been pointed out elsewhere, you sit and have a wonderful view of the sea, and if its warm enough you can breakfast on the outside terrace.

I did not try the Michelin starred restaurant (closed on a Sunday and Monday). But I am not a foodie, and didn't miss this. The bar menu is fine, and we had a perfectly fine meal there.

The alternative meal booking in the village is the White Horse Inn.

Its a good jumping off place to visit the other parts of County Cork, as the N25 is a very good road, and is readily accessible from Ardmore.

There is the local beach in Ardmore for little children, and a Cliffside walk for the adults and older kids.

Maybe after a week or so you would suffer from 'Paradise syndrome' and hanker for somewhere a little livelier than Ardmore, but if you want you to relax in comfort for a short break, it would be hard to find anymore perfect in Eire.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank David376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdriaanBartels, General Manager at Cliff House Hotel, responded to this review, 25 August 2014
Dear David376

Thank you for your lovely review - I really enjoyed reading it and I think you have captured the essence of the hotel brilliantly.

Next time please feel free to contact me in advance for that deal!

Looking forward to having the pleasure of welcoming you back,

Kindest regards
Adriaan Bartels
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 August 2014 via mobile

I can only provide an opinion on the bar food. Having read some very mixed reviews here I was unsure what to expect but I was pleasantly surprised.

The outstanding panoramic view gives the bar area a distinct advantage. I found the staff very helpful and the waiter very informative. My husband & I opted for fillet steaks, both of which were perfect. We had the warm chocolate puddings for desert, they'd been made with good quality chocolate & tasted delicious...

Stayed July 2014, travelled as a couple
Helpful?
Thank 80Dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdriaanBartels, General Manager at Cliff House Hotel, responded to this review, 25 August 2014
Dear 80Dee

Thank you for your review.

i am glad that you enjoyed your visit to the Bar Restaurant. Hopefully we will see you return again soon.

Kind regards
Adriaan Bartels
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashbourne, Meath, Ireland
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 August 2014

There are no superlatives that don't apply to this hotel. It's the most welcoming, friendliest, classiest place to stay. It serves the best food in Ireland. It has the most attentive staff, the best view from any hotel swimming pool in the country, the most comfortable beds and biggest bath tubs. The tone is set by The General Manager, Adriaan, who greets you personally whenever he meets you and is not averse to serving tables and parking cars himself, showing by example what excellent service is all about. Here is a place where someone is definitely at the helm and everyone knows it. It's five star, but not snooty. From the reception to the restaurant to the spa, you are greeted and treated as a very welcome guest. Chef Martijn Kajuiter's talent is obvious in very dish. All look too pretty to eat and then taste even better. The outdoor hot tub gives you a view over the expanse of Ardmore bay. The Cliff Walk and Ardmore beach offer the chance to walk off some of the delicious calories. Tess in the restaurant is a little gem, friendly and attentive. Don't be put off by the prices here. Save up and then enjoy! It's worth every penny.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdriaanBartels, General Manager at Cliff House Hotel, responded to this review, 25 August 2014
Dear Patricia K

We are all blushing from your superlative review. Thank you so much however it is easy to look after nice people.

We are already looking forward to welcoming you back in the Autumn.

Kindest regards
Adriaan Bartels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hull
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 August 2014

My wife and i went midweek as a birthday gift to my wife from a relative.
The room was modern and comfortable with a balcony overlooking the bay. The design of the hotel with each floor stepped back into the cliff and the roofing covered in grass gave the impression from the balcony that there was no large hotel. We partook in the health spa were we had a massage and swim and sauna. The restaurant and bar had fine balconies overlooking the bay and there is a path that winds down to the sea were you can find secluded seating areas to have a drink and relax. The path ends at the hotels own rock pool in the bay where you can swim in the sea, if you have snorkeling gear then take it with you. There are cliff walks from the hotel entrance and the town and harbour are a few minutes walk.
They staff were very helpful and when my wife realised she had forgotten some toiletries a staff member went to the village to purchase them
Wish we could have stayed a longer.
If you are adventurous there is an adventure centre in the harbor for snokeling, kayaking, surfing, rock climbing etc.
PS there is the one hole golf course where you can try your skill to land the ball on the 'green' floating on the sea. Don't expect to get the ball back unless you snorkel as well

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank H23h45df
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdriaanBartels, General Manager at Cliff House Hotel, responded to this review, 25 August 2014
Dear H23h45df

Thank you for your review and I am glad that you enjoyed your visit.

Hopefully next time you won't have to snorkel to land the ball the on the green!

Best wishes

Adriaan Bartels
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 August 2014

Stayed here in June with my husband to celebrate our wedding anniversary. Have to say door man and reception were great but thats whyere it ends. Had reserved for dinner so had time to kill and decided th have a drink or 2 in the bar, would never go there again, no service they were all too busy standing talking to each other and ignored us, had to go in and order drinks which we waited a further 20 minutes for them to arrive. No one ever checked on us and asked if we would like another drink. Left after a while and headed for dinner, seated straight away and given menus. Waited a while to order and even longer to get drinks not to mention the food. It took over 3.5 hours to have a three course meal. Waited over 40 minutes on mains even though they had brought the tea infused sauce for beef over 20 minutes prior. Steak arrived over cooked and when your paying those prices it should be right, it was changed but by the time it came out again it was rare instead of medium. By this time i was seriously annoyed and husbands food was cold - never offered to keep it warm so we could eat together!!!! Picked at what i could as i was beyond annoyed. We spoke to the supervisor on the night but didn't really get anywhere other than saying they were short a staff member, from working in the industry a long time their seemed to be a lot of staff but very young and inexperienced there with no management supervision. However breakfast was great and service was super my husband commented why couldn't she have been on last night! Not worth the star. Ruined a very good trip that we were so looking forward to.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
6 Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdriaanBartels, General Manager at Cliff House Hotel, responded to this review, 25 August 2014
Dear Catherine G

Thank you for your review.

I would like to apologise for your disappointing experience, one that we deeply regret, but something that does not happen very often, I can assure you.

I hope you will return to see that we can offer a proper experience as you would expect.

Yours sincerely

Adriaan Bartels
General Manager
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Level 4 Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 August 2014 via mobile

On arrival to the hotel I felt slightly underwhelmed! What's not to like? A nice, modern and tastefully decorated hotel but I was nt struck by its charm . Am I getting too hard to please I wondered? Was it the industrial style building exterior or the eclectic reception area which disappointed?
Once I settled into the room with the stunning view over the sea and coastline it occurred to me, this was why I was here! Peace and quiet in beautiful surroundings with a beautiful meal in the restaurant
that evening to enjoy,could nt have been better!

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Bella125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdriaanBartels, General Manager at Cliff House Hotel, responded to this review, 25 August 2014
Dear Bella 125

Thank you for your review - glad you cracked it!

Welcome back soon,

Kind regards
Adriaan Bartels
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cliff House Hotel

Property: Cliff House Hotel
Address: Middle Road | Ardmore Bay, Ardmore, Ireland
Region: Ireland > Province of Munster > County Waterford > Ardmore
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Ardmore
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Cliff House Hotel 4*
Number of rooms: 39
Official Description (provided by the hotel):
The Cliff House Hotel.A Hotel For Seaside Luxury Regarded as one of the finest small luxury five-star hotels in Ireland, The Cliff House Hotel is a 39-room Irish seaside boutique hotel in the traditional fishing village of Ardmore. Our privately owned hotel also features an intimate Irish destination spa as well as the only Michelin-starred restaurant in Ireland outside Dublin. The building seems to defy gravity, clinging to a cliff on the south side of Ardmore Bay where there has long been a fishing village. From sun-drenched terraces and private balconies it is possible to see Ardmore’s golden sands, lobster pots and dolphins that play out on the water. All our luxury rooms and suites are sea facing while many are interconnected to provide family-friendly configurations. Our intimate destination spa, The Well, is a key attraction. ... more   less 
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Also Known As:
Cliff Hotel Ardmore
Cliff House Hotel Ardmore, County Waterford, Ireland

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