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“Totally recommended!” 5 of 5 bubbles
Review of Orizont Hotel

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Orizont Hotel
Ranked #1 of 15 Hotels in Predeal
Certificate of Excellence
Bucharest, Romania
Level Contributor
67 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Totally recommended!”
5 of 5 bubbles Reviewed 15 March 2014 via mobile

The old hotel was bought and modernized at a high quality standards, real 4 stars: 2 restaurants, SPA center, indoor pool, regular an deluxe room.
We ( me and my wife) go every year to spean a few days of total relax. We are glad to recommend this hotel to people that appreciate a good price/ quality ratio. Have a nice stay!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bogdan_Bunghez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrei M, Public Relations Manager at Orizont Hotel, responded to this review, 8 July 2015
Dear Bogdan_Bunghez,

I would like to thank you for taking the time to write your review on Tripadvisor, which is certainly helping us to identify any criteria’s that are well appreciated in order to keep and further constantly enhance our services for our guests.
We are happy to read that you enjoyed particularly our restaurants and our SPA Center. Furthermore, we are delighted that you find relaxation in our deluxe room.
We really appreciate that you took the time to express your experience in such a detailed way and are delighted to read that you admire the way that has been modernized so highly.
It was a great pleasure to host you and we are proud that we were able to make a difference.
At the Hotel Orizont Predeal, we aim to give every guest a personal experience and to provide a quality of life that enables our guests to escape their daily duties. What a pleasure to see that we were able to leave such a lasting impression on you.
Please do not hesitate to contact our Hotel Orizont Predeal team or me at any time for any inquiries or help you might need.
We are looking forward to welcoming you back again soon. Until then we wish you all the best.

Yours sincerely,
Andrei Marin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

140 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 14 February 2014 via mobile

What I like:
-The pool
-the view

What I dislike:
-Smoking everywhere(lobby, breakfast, hallways at each floor)
-Room not clean for this price range
-The bed is not double for the standard rooms, they only have twin beds although you can select double on booking.com
-Very small bathroom with malfunctioning equipment -Noisy heating system, room temperature varies by a few degrees along the room
-Breakfast is made of very cheap ingredients, guests are allowed to smoke inside the breakkfast area
-Staff non responsive to our complaints, no solution available

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Laseru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrei M, Public Relations Manager at Orizont Hotel, responded to this review, 8 July 2015
Dear Laseru,

I would like to thank you for taking the time to write your review on Tripadvisor, which is certainly helping us to identify any criteria’s in order to keep and further constantly enhance our services for our guests. Because the Hotel Orizont Predeal considers guest satisfaction its primary mission, feedback from our guests is important.
We are happy to read that you enjoyed particularly our indoor pool and our view.
We are disappointed to read that we failed to meet your expectations in several aspects and sincerely regret that the latest performance in the hotel was not what you usually expect. Let me assure you that we have thoroughly discussed the critical aspects as the unsatisfactory smoking policy, the temperature in the room and the unreliable service of our staff with the employees and supervisors concerned in order to prevent similar future occurrences and to ensure a consistent level of service. Our air conditioning is fully functional - it was checked and maintained just before winter and summer started. Equipment functioning and integrity of objects in rooms and bathrooms is a basic need for every guest which we are obliged to meet as hotelier. Therefore I am happy to use your valid comments for a refreshment training with our housekeeping team - thank you very much.
Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival at the hotel until departure. I am truly sorry we did not meet your expectations on this occasion.
Concerning our breakfast offer you can see in the vast majority of guest reviews that it is anything else than the "ordinary" hotel breakfast - we always try to offer the best possible product and service.
We understand your disappointment and frustration, but hope to be given the chance to demonstrate our dedication to a personal and guest-oriented service culture, for which we are known for. Your feedback with regard to our facilities and services is extremely important to us and allows us to continually monitor and improve our services.
I really hope that we can win back your trust in us and look forward to your upcoming stay.
Thank you once again for your feedback and we wish you a great summer ahead. We would of course be very grateful if you could give us another chance to demonstrate that your experience has been an exception and not our usual standard. If I personally can be of assistance to you, please feel free to let me know at any time. It would be a pleasure to have you as our guest again one day.
Please do not hesitate to contact our Hotel Orizont Predeal team or me at any time for any inquiries or help you might need.
We are looking forward to welcoming you back again soon. Until then we wish you all the best.

Yours sincerely,
Andrei Marin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Bucuresti, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

I really like this hotel! From my point of view it deserves 5 stars! The rooms are spacious, the spa&pool are very well kept, the staff is friendly and the chef from the internnational restaurant is outstanding! I loved the New Year`s Eve dinner- a wonderful mix between traditional Romanian dishes and international cuisine. I also love the atmosphere in Miorita restaurant- the only stylish restaurant of its kind. The breakfast is very generous. The lobby and all the bars are very elegant.

The only complaint, if i must find one, is the elevator- if the hotel is fully booked you have to wait for aprox 5 min but a little exercise never hurt anyone:)

Keep up the good job! More hotels like this will change the Romanian tourism!

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DenisaAvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrei M, Public Relations Manager at Orizont Hotel, responded to this review, 8 July 2015
Dear DenisaAvr,

I would like to thank you for taking the time to write your review on Tripadvisor, which is certainly helping us to identify any criteria’s that are well appreciated in order to keep and further constantly enhance our services for our guests.
We are happy to read that you enjoyed particularly our New Year's Eve dinner. Furthermore, we are delighted that you find relaxation in our Miorita Restaurant.
We really appreciate that you took the time to express your experience in such a detailed way and are delighted to read that you admire the performance of our team so highly.
Please be assured that I will forward your encouraging words to the entire team, since I am sure it will be motivating to continue our efforts into the same direction.
It was a great pleasure to host you and we are proud that we were able to make a difference.
At the Hotel Orizont Predeal, we aim to give every guest a personal experience and to provide a quality of life that enables our guests to escape their daily duties. What a pleasure to see that we were able to leave such a lasting impression on you.
It is very gratifying to read that you enjoyed our hotel’s SPA, pool and large rooms with comfortable bed.
Please do not hesitate to contact our Hotel Orizont Predeal team or me at any time for any inquiries or help you might need.
We are looking forward to welcoming you back again soon. Until then we wish you all the best.

Yours sincerely,
Andrei Marin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

Went there first business twice. First time in 2011 and second in May this year.
The rooms were fine - although first time I got htere mine was right above the banquet halls, or disco, ot whatever it's called, and Oi reaaally had a hard time trying to fall asleep. Didn;t have the same problem the second time, I slept very well.
Good rooms for small and medium-sized corporate events, free wifi.
Nice view, nice food- the Miorita restaurant, in particular, is good for amateurs of traditional Romanian food (and music). Breakfast was alright, too!. And so was their cappucino.
The pool was nice too.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maria D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrei M, Public Relations Manager at Orizont Hotel, responded to this review, 8 July 2015
Dear Maria D,

I would like to thank you for taking the time to write your review on Tripadvisor, which is certainly helping us to identify any criteria’s that are well appreciated in order to keep and further constantly enhance our services for our guests.
We are happy to read that you enjoyed particularly our a la carte Miorita restaurant.
I especially liked very much your kindly words which captures very well our vision for Hotel Orizont Predeal and showed that we are perfect choice for business events and conferences. I also want to thank you for your kind comments about our rooms, our Restaurants and our view.
At the Hotel Orizont Predeal, we aim to give every guest a personal experience and to provide a quality of life that enables our guests to escape their daily duties. What a pleasure to see that we were able to leave such a lasting impression on you.
Please do not hesitate to contact our Hotel Orizont Predeal team or me at any time for any inquiries or help you might need.
We are looking forward to welcoming you back again soon. Until then we wish you all the best.

Yours sincerely,
Andrei Marin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, Serbia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 November 2013

We had team building in the hotel. There were 3 of us in the room, and the closet was too small. i did not like that. Surrounding of the hotel is beautiful,. Breakfast was ok, but dinner was very small. Restaurant Miorita is really nicely decorated and white wine was great. I did not go to spa.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank iiwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrei M, Public Relations Manager at Orizont Hotel, responded to this review, 8 July 2015
Dear iiwana,

I would like to thank you for taking the time to write your review on Tripadvisor, which is certainly helping us to identify any criteria’s that are well appreciated in order to keep and further constantly enhance our services for our guests.
We are happy to read that you enjoyed particularly our a la carte Miorita restaurant. Furthermore, we are delighted that you find relaxation in the surrounding of the hotel.
We really appreciate that you took the time to express your experience in such a detailed way.
It was a great pleasure to host you and we are proud that we were able to make a difference.
At the Hotel Orizont Predeal, we aim to give every guest a personal experience and to provide a quality of life that enables our guests to escape their daily duties.
Please do not hesitate to contact our Hotel Orizont Predeal team or me at any time for any inquiries or help you might need.
We are looking forward to welcoming you back again soon. Until then we wish you all the best.

Yours sincerely,
Andrei Marin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bucuresti
Level Contributor
116 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 8 November 2013 via mobile

Very cold welcome at recetion not finding my reservation. The waitresses were a little bit more polite and the singing band quite friendly.
Low attention to details: scratches on old doors, sink not aligned etc
Otherwise good: very tasty tomato soup, free wifi, average pool etc

Stayed November 2013, travelled on business
Helpful?
Thank oanap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrei M, Public Relations Manager at Orizont Hotel, responded to this review, 9 July 2015
Dear oanap,

I would like to thank you for taking the time to write your review on Tripadvisor, which is certainly helping us to identify any criteria’s in order to keep and further constantly enhance our services for our guests. Because the Hotel Orizont Predeal considers guest satisfaction its primary mission, feedback from our guests is important.
Concerning your experiences with our staff, we sincerely regret that you did not feel that they were engaged and to the point. We will certainly review your feedback with all staff members involved in order to prevent similar future occurrences. Furthermore, please be assured that internal communication and intense training of our staff are certainly areas we emphasize most on in our continuous internal training and development program.
We are very sorry to read the list of negative impressions you have had during your recent stay. Kindly let us ensure, that your feedback has been forwarded to our responsible managers.
Providing an excellent service constantly is very important for us and we apologize for all inconveniences.
Our goal is to deliver high-quality hospitality to every guest on every stay, starting from your arrival at the hotel until departure. I am truly sorry we did not meet your expectations on this occasion.
We hope that you will give a second chance to provide you with a great stay and would like to ensure you that we will do our utmost to improve our services for you.
If I personally can be of assistance to you, please feel free to let me know at any time. It would be a pleasure to have you as our guest again one day.
Please do not hesitate to contact our Hotel Orizont Predeal team or me at any time for any inquiries or help you might need.
We appreciate your understanding and truly hope to welcoming you back to the Hotel Orizont Predeal again soon. It will be our pleasure to demonstrate an uncompromised quality of our services.

Yours sincerely,
Andrei Marin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

Nice hotel with two restaurants to offer evening shows, nice spa and swimming pool, very confy rooms and not at last very friendly and polite staff. The restaurants offer both international and Romanian cuisine and the staff its very professional and polite. A short walk to center of Predeal where we found lots of restaurants. A place not to be missed and definitely will go back soon.

Room Tip: both sides has a stunning view
See more room tips
  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank catalinm60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrei M, Public Relations Manager at Orizont Hotel, responded to this review, 9 July 2015
Dear catalinm60,

Thank you very much for your review and for sharing this experience on tripadvisor.com.
We are happy that you really enjoyed your stay at Hotel Orizont, Predeal as for us our guests appreciation is the best reward and their feedback our main guideline.
On behalf of our entire team here, at the Hotel Orizont, Predeal, we would like to thank you for staying with us.
Thank you so much for your marvellous review! We highly appreciate you taking the time to share your experiences on TripAdvisor and most of all we are thrilled to read that we have achieved your expectations. We are proud of your words regarding your staff as this is our most valuable service and we are happy to have met your expectations.
At the Hotel Orizont Predeal, we aim to give every guest a personal experience and to provide a quality of life that enables our guests to escape their daily duties. What a pleasure to see that we were able to leave such a lasting impression on you.
Please do not hesitate to contact our Hotel Orizont Predeal team or me at any time for any inquiries or help you might need.
We are looking forward to welcoming you back again soon. Until then we wish you all the best.

Yours sincerely,
Andrei Marin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Orizont Hotel

Property: Orizont Hotel
Address: Trei Brazi Str 6, Predeal 505300, Romania
Region: Romania > Transylvania > Central Romania > Brasov County > Predeal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 15 Hotels in Predeal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Orizont Hotel 4*
Number of rooms: 136
Reservation Options:
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