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“For the price it is excellent!”

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Pierre & Vacances Hotel El Puerto
Ranked #22 of 37 Hotels in Fuengirola
Scotland, UK
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“For the price it is excellent!”
Reviewed 15 October 2012

Have just returned from his hotel (we stayed from 1st-11th October) and felt compelled to write a review after seeing a few no too good reviews before I left.

First off, this is a 3 star hotel, if you go expecting 5 star luxury then yes, you'll be dissapointed. We paid a little over £300 for 9 days half board for the 2 of us!

When we arrived we were given a room in the taller tower on the 6th floor overlooking the resort. However I had emailed them prior to arriving to ask for a high floor sea view room. I went to reception where the man was very helpful, an offered us a room on the 15th floor overlooking the sea! The room itself was clean and had everything we needed. 2 single beds which we pushed together, flat sreen TV, air conditioning and a balcony with a table and 2 chairs. The decor was plain and perhaps in need of some freshening up but not offensive. The bathroom was spotless and the shower was very powerful which I love.

The food was very good for the price we paid. There was always a selection of fresh salad, plus at least 2 different meats, a fish option and of course chips! The desserts were a bit repetative but there was always fruit, yoghurt, some kind of cake and rice pudding or custard. The resturant was clean and the staff were friendly.

We particularly enjotyed the pool area, which is atop the smaller tower. The pool is a decent size. We found it a bit nippy when you first got in but if you can brave that then it's very pleasant! I liked that it wasn't crowded with sunbeds so you didn't feel like you were rubbing shoulders with the person next to you! The only thing was that I put money in the drinks machine to be told by the pool attendant that it was emply so I am 1.25 euro down!

There is a lack of stimulating entertainment at this hotel however that wasn't a concern for us as we went out and explored every night. The location of the hotel is spot-on! It can be a bit noisy at night due to it's location, so if you are particularly sensitive to that, perhaps you should look elsewhere. We were high enouh up for this not to be too much of an issue.

We would definitely stay here again!

Room Tip: Pick a high floor room if you want it a bit quieter..plus the views are better!
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  • Stayed October 2012, travelled as a couple
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Helpful?
2 Thank scotlass99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieves B, Revenue Manager at Pierre & Vacances Hotel El Puerto, responded to this review, 29 January 2013
Dear customer:

Thank you for rating awarded to us as well as their comments which we take good note as they help us to improve the quality of the services we offer and we hope to have you with us again soon.


Sincerely,


Hotel El Puerto
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692 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
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English first
Newry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2012

We stayed here for four nights and found the room comfortable enough, bathroom had a great shower but toilet was a bit tight for anyone over 5ft 5". The hotel could do with a bit of a renovation from the dated decor to the degrading concrete that in some case did not seem safe. The lifts in the tallest tower will irritate you immensely as you will push the button, watch the lift go past you then watch it past again on the way down. Then when one does stop with you the weight limit alarm goes off because there are three already in the the lift.

The pool on the roof was great though the water was very cold. It was fun to watch people dive in for the first time with them coming up with the look of shock on their faces.

'''The main selling point for this hotel is its location. It's on the beach front, easy to find when wondering about, the the alley way is right behind the hotel with all the restaurants, (we found the beefeater very good with the giant sirloin, staff were very friendly too), then from the front of the hotel turn left to go up the strip for a few drinks and finally there's a shopping centre up the street next to the hotel.**

To sum up don't expect much from the hotel, it's just a place to sleep and wash, but the location can't be beat.

Room Tip: On a Saturday night rooms to the front will have a lot of noise as local people congregate outside...
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  • Stayed September 2012, travelled with friends
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Helpful?
3 Thank chris b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieves B, Revenue Manager at Pierre & Vacances Hotel El Puerto, responded to this review, 29 January 2013
Dear customer:

We welcome your comments which we take good note and to help us improve the quality of the services we offer and we hope to have you with us again soon.


Sincerely,


Hotel El Puerto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 October 2012

This hotel was built in the mid 1970's and still has that air about it . Big airy reception , sweeping staircases - all very vintage .
Receptionist was very polite gave us directions to the room , the restaurant , the pool and the code for the hotel wi-fi ( only available in the lower public areas )
Took the lift to the 13th floor and it opened immediately opposite our door - my first thoughts were that this was going to be noisy but the lifts were very quiet and there are 3 in each 'tower' so not a problem ( although they did all state a max of 6 people in each but quite often wouldn't work with 5 people in them )
The rooms are built in two 'towers' the taller one being 16 storeys high with 3 central lifts to the top floor . the shorter one is 11 storeys high , with the restaurant on the bottom , rooms up to the 8th floor where the lift stopped and then stairs up to the pool on the roof . This side of the hotel is open up through the centre between the 2nd and 9th floors , making it feel much more airy than the taller tower .
Rooms are relatively small , with twin beds , en-suite bathroom with wc , bidet , handbasin and bath with shower over .Towels were replaced and the bin was emptied daily . Soap and shower gel were supplied on arrival . There is also a hairdryer .
Rooms have small flat screen tvs mounted on the wall , a vanity unit with mirror , sliding wardrobes with shelving/drawers ( we also had a safe in our wardrobe) bedside cabinet with direct dial phone and plenty of sockets . Twin beds were comfortable , made up daily with clean sheets , there were blankets and extra pillows in the wardrobe. Airconditioning came on with your room key in the slot , lights worked without the A/C and vica versa which they don't in some hotels .
Patio doors open onto a small balcony with plastic table and 2 chairs , there was an ashtray out on the balcony and I'm told this gets cleaned everyday too .
The roof top pool was lovely & clean , with sun loungers and parasols available ( we found you were best to get there before 1000 to get a spot . Toilets on the floor below and vending machines nearby .
We stayed on a B&B basis , breakfast was served between 0730 and 1030 and there was plenty of choice .
3 types of cereal , fresh fruit , yoghurts , prunes & figs , fruit salad , eggs ( fried everyday plus either scrambled or hard boiled) cooked ham ( rather than bacon) , sausages ( more like frankfurters) baked beans , tinned tomatoes , fried bread , tortilla on some days , brown & white bread , rolls , croissants ( toasters to hand if you fancied anything toasted ), ham , cheese , jam , marmalade , pastries / biscuits / cakes , fruit juice , hot drinks dispensers ( drinks not always as hot as they should be but theres a microwave too)
We didn't eat lunch or an evening meal in the hotel but am told that it is all buffet service with choices but some people said it all got a bit repetitive after a week .Not that eating out is a problem in this area as just behind the Hotel El Puerto is what is known locally as "Fish Alley" , a muddle of small streets absolutely packed with restaurants serving all manner of cuisine at various prices . Want something cheap but filling ? Try the Ying Bing Chinese where the 3 course menu of the day is only €4.75 , or the Europa where they charge €7.80 for an 'international' menu including swordfish or red snapper . For something a little more indulgent theres the 'Grappa' where seafood is a speciality and worth the little extra cost . For meat lovers theres 'Beefeater' where the mixed grill (€27 for 2 people) is just divine.
The whole coastline around here is full of places to eat and drink - if you want to watch the footie then the Old London Bar shows multiple games and does a mean 8oz Cheeseburger & chips for €5 . We also ate at the 'Narwab' Indian restaurant (€80 for four of us with drinks and we couldn't eat it all ) the food was piping hot as it was all freshly cooked and the service was great .
Take a wander towards Los Boliches and there is an abundance more restaurants , bars and cafes - Just past the statue of the Virgin Mary is a pizza restaurant ( La Casa Del Pizza I think ) with an authentic stone pizza oven and I am told there pizza is excellent - to be honest I wouldnt know as I partook in their €9.95 mexican meal , with a good choice of starters and mains ( the beef fajita was lovely) and a glass of wine / beer / cola and a cup of excellent coffee all in the price . Again we left our table feeling stuffed to the gills .
Don't forget to stop for ice-cream on you way up to the castle , continue past it and the Hotel Beatriz to find a (usually) quiet strip of beach . The Miramar centre is close by the castle if you really must get a shopping fix in .
Evening entertainment seemed a bit hit and miss at the Hotel El Puerto , with Bingo and dancing , there's a wii fit somewhere during the day but I can't say i looked for it , a book exchange/library and a bar that opens from 1630 onwards . But due to its very central location Im sure guests can always find something to keep them occupied .
Just a few steps to a taxi rank , the sightseeing train stops right opposite , horse & carriages available outside the harbour , the bus and train stations just around the corner you have no excuse to get bored . Take a train to Malaga Town and see the unfinished Cathederal . Go to Benelmadena and feed the fish or go on a Dolphin spotting cruise , or walk along the beach to Torremolinos . Take the cable car up the mountain or visit Tivoli World or the Aqua Park if you're feeling energetic . Or just grab a coffee and sit in the sun watching the world go by .
We didnt bother with Airport transfers , deciding again to take the train , always clean , always on time - and at a bargain price of €2.55 per person to Fuengirola , then just cross over the road and head towards the front ( passing the bus station) as you hit the front turn right and the Hotel El Puerto is right in front of you . Less than 10 minutes on foot , even lugging a case !
One thing I will say about this hotel , and much the same can be said for any hotel in Spain , the rooms do not have tea / coffee making facilities so pop into Argos and buy yourself a small kettle to take with you ( small shop open until late just behind the hotel which sells milk etc )

Room Tip: Ask for a room on the higher floors , the noise from passers by on the lower 5 floors is awful . We...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank C00k1e__m0nster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieves B, Revenue Manager at Pierre & Vacances Hotel El Puerto, responded to this review, 29 January 2013
Dear customer:

Thank you for rating awarded to us as well as their comments which we take good note as they help us to improve the quality of the services we offer and we hope to have you with us again soon.


Sincerely,


Hotel El Puerto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shipley, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 October 2012

This was a great holiday - only rained on us once and amazingly we didnt need the waterproofs as sat on the beach in my bikini so used the parasol! This hotel is in a fantastic location in the Spanish end of Fuengirola (yes real life local people). Fish Alley is directly behind the hotel with loads of different restaurants and bars to meet everyones taste and not expensive. We ventured into the square near to the church which is where the Spaniards hang out, we stopped for a drink and enjoyed just watching the spanish culture at its best - warm and friendly and very noisy when they are enjoying themselves. The plus to this hotel is how peaceful it is considering its' location. The only noisy nights were at the end of the school holidays when there appeared to be an all night fiesta on the promenade, but even this was tolerable as it was the noise of people enjoying themselves. The structure of this building is amazing; the roof top pool being suspended over the central core of the hotel and with a viewing and games level below, so you have somewhere cool to sit; toilets and showers on the same floor. The beach is directly across the road with nice fine sand, we did opt for sunbeds and parasol some days although dont need to invest in this luxury as public beaches in between. Beware of the tide changing especially if sea a little rough as it comes well up the beach and caught many sunbathers by surprise. For lunch you can either shop at local supermarkets, sandwich shops or a must to visit is 100 Monteditos - mini fresh baked sandwhiches with a choice of 100 fillings with a pint of beer or tinto verano for around 8Euro for two. If you have children the beach is great but the pool is on the roof (floor 10) and the lift only goes to floor 8 - also difficult for older people. If you want to keep the weight off this is a great place to run, cycle, roller or use the apparatus supplied on the beach or by the river near the castle. At night take the kids to the carousel and playground past the port on the left. Really is something for everybody and easy filght then train to within 10mins of your hotel. FAB

Room Tip: We asked to be moved to a room away from fish alley as restaurants and bars open until small hours...
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  • Stayed August 2012, travelled as a couple
    • Value
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    • Service
Helpful?
2 Thank Waterproofs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieves B, Revenue Manager at Pierre & Vacances Hotel El Puerto, responded to this review, 29 January 2013
Dear customer:

Thank you for rating awarded to us as well as their comments which we take good note as they help us to improve the quality of the services we offer and we hope to have you with us again soon.


Sincerely,


Hotel El Puerto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, England
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 September 2012

Just arrived back last night from a 2 week B & B break in the Hotel El puerto, Fuengirola. This is an honest review. As advised by other people we didn't book transfers from Malaga airport. This was an excellent piece of advice. The train terminal is in the airport. 10 or so stops away is Fuengirola. Come out of the station, cross the main road, trurn right and look for a street sign to 'Las Rampas'. It is a paved walkway all the way to the beach. When you get to the end, turn right and there is the hotel. Less than a ten minute walk. I spoke to others and some said that the coach transfer took up to 3 hours!!!!
The hotel is quite nice. The carpets a little worn and the paintwork a little shoddy but the room and the bathroom were spotlessly clean. Maid service every day. Nowhere to make a drink so we bought a kettle for 12 Euro's and borrowed 2 cups from a local restaurant. Problem solved. Tea & coffee on tap.
Directly behind the hotel is a little road (translated as Fish Alley) full of bars & eateries. English, Spanish, Chinese, Burgers, Kebabs etc. Worth a mention is the Oakleaf Bar run by Jane & her son. Rita, who works there too runs around serving like a whirling Dervish lol. Lager at 1.80 euros and a bottle of nice wine for 5 euros. Home cooked Sunday roasts (all freshly cooked) for 6.50 Euros.
Opposite the hotel , on the beach side of the road, and to the left is the marina. Under the road there are many more bars, cafe's & restaurants. Many are owned by the Spanish. We found them to be lovely, friendly, family orientated people. Again the prices above are about the same here.
Along the length of the beach there are many traditional Spanish restaurants. They collect their fish daily from the small boats and cook it over wood logs mmmmmmmmm. These are a little more expensive but definately worth treatring yourselves.
The town is huge, but very easy to navigate on foot. You can get the bus up into Mijas in the mountains for less than 2 euros. It is somewhat touristy but the buildings are mainly traditional. Again the people are lovely.
Everywhere in Fuengirola if you fancy a coffee or a pint, just plonk yourself on a chair outside and someone will come to serve you.
The breakfast at the El Puerto was OK. They do a kind of full English as well as croissants, cakes, cold meats, cereals & cheeses. If you fancy a traditional Full English turn left out of the hotel and left again back into Las Rampas. On the left is the Lemon Tub cafe. Run by an English couple they do a brekky plus tea for 2.50 euros.
We didn't have dinner in the hotel, but I gathered from other gusts that it was OK but nothing to write home about.
The swimming pool is small but the beach is only across the road. Very clean and we could always get beds & umbrellas.
Someone referred to the noise of the Spanish youngsters at the weekends. They gather on the square opposdite the hotel and chatter through the night. I found out why they do this. In the 60's & 70's when the hotels were being put up all over the place, the young people coulnn't afford to drink in them, so they started to gater outside. Now, their kids are doing the same. Yes, it is noisy but shut the patio doors & put on the air-conditioning (free), and problem solved. I have to say that we never saw any yobbish behaviour and it is controlled very well.
There are a bunch of young lads from Somalia who sell their wares (cheap bracelets etc). They are no problem. Just say no and they walk on. However, watch out for the young gypsy girls who offer to sell you flowers. I was told by all the bar owners that they are very skillful pickpockets. We encountered them. They are very quick and we were lucky to only lose 3 euros out of my purse. We were told that some men have had their wallets stolen with all their cards and money in. Tell them in a VERY loud voice to GO AWAY.
Would we stay there again? Yes, but on a room only basis.
Hope this review is helpful.

Room Tip: The higher rooms are best. Email the hotel in advance, they do everything they can to help.
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  • Stayed September 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jiggyjig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieves B, Revenue Manager at Pierre & Vacances Hotel El Puerto, responded to this review, 29 January 2013
Dear customer:

Thank you for rating awarded to us as well as their comments which we take good note as they help us to improve the quality of our services and we will be happy again tenereles between us.


Sincerely,


Hotel El Puerto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochdale, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 September 2012

we had two weeks in August this year and found it to be good for what we wanted. The maid service was good as the rooms were cleaned and towels changed daily.The bar didnt open as it said it should do and the only entertainment we saw was on our second week when the spanish people moved in and that was dancing.Reception staff were excellent and very helpful as I had my pocket picked on our third day and they contacted the police and helped me make phone calls to replace my bank cards ! We didnt actually like the food but eating out was easy, as Fish Alley was just on the street at the back and the excellent Danys cafe was just next door. Our room was in the pool block on the sixth floor on the front so our views over the marina and the Med were brilliant.The only downside to our room was the shower as the shower head was set too close to the wall and we couldnt get wet until we took the head off and showered like that.

Room Tip: as for the pool block and as high a room as possible.
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  • Stayed August 2012, travelled as a couple
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Helpful?
1 Thank geoffrey j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieves B, Revenue Manager at Pierre & Vacances Hotel El Puerto, responded to this review, 29 January 2013
Dear customer:

We welcome your comments which we take good note and to help us improve the quality of the services we offer.


Sincerely,


Hotel El Puerto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 26 September 2012

Anyone who is contemplating a quiet break here should perhaps look elsewhere. This hotel is right bang in the middle of where its all happening. With music bars and nightclubs either side, one should expect a degree of noise late into the early hours. It is important to note that this did not bother us as we were on the 13th of 16 floors!! We chose this hotel because of its location and were delighted that it was where it was.
The hotel is on the promenade, which is very busy and well kept with dozens of shops and places to eat and drink. Access to the superb beach is literally 50 feet from the foyer, and with cushioned sunbeds and parasols @ 4euros for the day, you really can't go wrong!! The pool is situated on the roof top of hotel and is a bit of a let down. No bar up there, too many steps and not enough loungers to meet the demand.
I felt the food was adequate. Yes we've had better, but there was more than enough to go round, it was always hot enough, but just lacked a little cullinery imagination at times.
I must say that whilst the place could do with a lick of paint here and there, when you consider what they are charging, its more than forgiveable. Would I go back? Definately.

Room Tip: The higher your floor, the quieter the room. Drop them an email asking for a room above the 10th if...
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  • Stayed September 2012, travelled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RickyLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nieves B, Revenue Manager at Pierre & Vacances Hotel El Puerto, responded to this review, 29 January 2013
Dear customer:

We welcome your comments which we take good note and to help us improve the quality of our services and we are happy to have you with us again.


Sincerely,


Hotel El Puerto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Hotel El Puerto

Property: Pierre & Vacances Hotel El Puerto
Address: Paseo Maritimo Rey de Espana 32, 29640 Fuengirola, Spain (Formerly Hotel El Puerto by Pierre & Vacances)
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Fuengirola
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
#8 On the Beach Hotel in Fuengirola
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pierre & Vacances Hotel El Puerto 3*
Number of rooms: 300
Official Description (provided by the hotel):
Excellent location on the seafront, where all the shops and restaurants, 30 meters from the beach of gray sand. The hotel has a pool located on the hotel roof, 1 bar and 1 restaurant( buffet). *The pool is closed to the public on specific dates due to private events and maintenance. For more information, please contact directly the hotel. ... more   less 
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Also Known As:
El Puerto Hotel
El Puerto Fuengirola
Hotel El Puerto
Pierre & Vacances Hotel El Puerto Fuengirola, Costa Del Sol

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