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“BIT OF LET DOWN FOR **** HOTEL”
Review of ILUNION Fuengirola

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ILUNION Fuengirola
Ranked #8 of 37 Hotels in Fuengirola
Reviewed 1 November 2013

We have just returned from a week in the Confortel hotel fuengirols and Id have to say I was disappointed with the hotel.We would normally go with an apartment for our hoildays but we decided to spoil ourselves as it was our anniversay and try a hotel this time. We have one hoilday a year like most people so you'd hope by choosing a **** hotel it would be the best., not so. The hotel interior and exterior is very basic, the rooms are plain and small with no kettle to have an ould cuppa if you felt like it. We had paid the extra fee so luckily we got a sea view . The balcony is small and not suitable for sunbathing. The weather was lovely but not quite warm enough for swimming which didnt bother us as the pool area again was basic and no privacy if one wanted to sun bathe. We asked for a local map the first morning and were given a black and white photocopy which was totally illigible.We strolled into the **** hotel a very short distance away where we not only got a map but a typed leadlet for guests with bus and train times etc, few words of spanish /english to help you get through your day, and the days and places where the markets were on..This hotel even had a bus laid on to take you to the village of Mijas(well worth a visit) where of course we had to make our own way there. Our hotel had little extra gestures to make your stay appreciated. I dont know how or who decides on the number of stars allocated to hotels, but I for one would not include the Confortel hotel in that category. On the plus side it did include breakfast and there was certainly a great choice something to suit all palates and location wise could not be any nearer the beach.

Room Tip: dont except a corner room they are a diaster. sea view the best
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  • Stayed: October 2013, travelled as a couple
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2  Thank SARAH D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Confortel G, Gerente at ILUNION Fuengirola, responded to this reviewResponded 17 December 2013

Dear client,

Firstly, would like to express our sincere apologies for not living up to your expectations.

Likewise, we thank you for your interest and for taking the trouble to let us know your opinion, we truly appreciate all reviews from our guests. We always make all the possible because our clients feel comfortable during their stay and we are really disliked for not having obtained it with you.

Please feel assured that we will pay particular attention to any information regarding your experience and we will work harder to improve our services.

Best regards,

Mónica Gimeno, Directora Hotel

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270 - 276 of 1,059 reviews

Reviewed 22 October 2013

Just spend 10 days here, right on the beach. easy to get to and from Malaga airport, 3 mins from Los boliches station

One slight drawback, the hotel caters for disabled people, and has many of them staying, great for them, but sometimes awkward with the small lifts as a wheelchair bound person and their carer fills each one

  • Stayed: October 2013, travelled with friends
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2  Thank barry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

We spent a total of 6 nights there at the end of September and start of October 2013.

The room we had was very good with a fantastic sea view. Being on the 10th. Floor it was very quiet. We were only on a B & B basis but can only stress that the breakfast food was very good. Plenty of choice and always fresh. It is set in the Los Boliches area - just 5 minutes walk from Los Boliches station so very easy to get to from Malaga Airport.

The staff were always very helpful and friendly and made us welcome.

Room Tip: Chose a sea view room with a balcony. A high floor is best as the hotel fronts the seafront and coa...
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  • Stayed: September 2013, travelled as a couple
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3  Thank david280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

On arrival we were told our room 1207 was ready which clearly it was'nt !!! Had to call housekeeping to sort out the following- Bed cover with a visable hole on top,Bathroom sink dirty,Bathroom floor covered with long black hair's,Hairdryer had burnt out so once switched on no heat only smoke and to finish off bathroom towel had a hugh hole. All in all theres a problem with house keeping.
Its a shame this side of the hotel is letting them down it can put other guests of.

Room Tip: High floor always and a must sea view its worth the extra.A tip have a good look around the room for...
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  • Stayed: September 2013, travelled as a couple
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Thank Mandy-jayne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Confortel G, Gerente at ILUNION Fuengirola, responded to this reviewResponded 28 January 2014

Dear guest,

Thank you so much for your review. We are pleased to read that you enjoyed our hotel location

We sincerely apologize for failing to meet your expectations during your stay with us. I am checking this matter with the housekeeping department in order to improve it.

Kind regards.

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Reviewed 12 October 2013

Just returned fron a mini break in this hotel....overall good standard....fantastic helpful staff especially Natalie on the reception desk....room nos 1409....very good size...
cleaned every day...great view!
Stayed 1/2 board food adequate nothing very exciting....
Shame the pool was in the shade from early pm
Better part of Fuengirola......the rest of the resort not very nice

Room Tip: Sea view if possible
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  • Stayed: October 2013, travelled with friends
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1  Thank tinkle16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

We stayed a week at the Confortel in October 2013 after reading good things about it on Tripadvisor. The hotel itself looks a bit aged especially the outside, but the room was clean and equipped with air conditioning, TV, safe and a fridge. A bottle of water and sweets were waiting for us on arrival. The room was cleaned daily and towels replaced when asked for. We had a fantastic frontal sea view which is worth paying a little extra for. Ask for a room on a higher floor to get a good unrestricted view. Breakfast was buffet style, something for every taste and lots of fresh food and fruit. The breakfast room, which is on the first floor and also used for lunch and dinner service, reminded a little of a school luchroom. Not the cosiest place to have dinner but for us that wasn't an issue as we only had breakfast at the hotel. The elevators work fast, we never waited for more than a minute and a trip to the 10th floor took just seconds. The swimming pool is on the small side, located on the second floor, has a sea view and gets sun until early afternoon. Then the hotel itself starts blocking the sun. We used it several times in late afternoon and usually had it to ourselves. Staff at reception were very friendly and helpful. On the day of departure they gave us a luch pack as we couldn't make breakfast (we were offered this the evening before while paying the bill). The hotel location is great, right across from the beach and 5 minutes walk from the train station that goes directly to Malaga airport. We never heard the train from the hotel room even with the window open. A single trip to/from the airport was 5.2 euros for 2 adults instead of a 38 euro taxi fare and took the same time. The same train goes to Malaga city and we used it for a day trip, no need for a taxi or a rental car. There are plenty of shops, bars and restaurants nearby the hotel. Again we used Tripadvisor to choose restaurants for tapas and dinner and some were fantastic. For us the combination of room & breakfast was perfect, a good value for money and leaving us a choice for lunch/dinner. We enjoyed our stay and would certainly recommend this hotel.

Room Tip: get a (frontal) sea view, best on a higher floor for an unrestricted view and less noise from the st...
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  • Stayed: October 2013, travelled as a couple
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4  Thank BB-MUAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Stayed in the Confortel from the 3rd to 6th October. The hotel was fine and i had no complaints. The room was cleaned each day and towels replaced. I did not eat or drink in the hotel so i can't comment. I had read reviews where it was said the lobby restrooms were untidy, i did not find this. The lifts were fast which was great. Front desk personnel were friendly.

The hotel is located across the road from the beach although my group were there for Golf so did not get to it. Taxi from the airport took about 25 minutes and cost €38 for 3 persons with golf clubs.

If you want a place to rest this hotel is fine and i would recommend it.

  • Stayed: October 2013, travelled with friends
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1  Thank Dubliner122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ILUNION Fuengirola

Address: Paseo Maritimo Rey de Espana, 87, 29640 Fuengirola, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Fuengirola
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Fuengirola
#6 Luxury Hotel in Fuengirola
Price Range: £39 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ILUNION Fuengirola 4*
Number of rooms: 180
Official Description (provided by the hotel):
ILUNION Fuengirola is located on the sea front, next to the Sailing Club and sports port. ... more   less 
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Also Known As:
Confortel Fuengirola Hotel Fuengirola
Confortel Hotel Fuengirola
Fuengirola Confortel Hotel
ILUNION Fuengirola Costa Del Sol

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