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Florida Spa
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Reviews (1,512)
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All reviewshappy hourmiami barthomson guestsdressing gownsfree fridgeceiling fanwalk in showerhead chefsea viewevening entertainmentplenty of choicetea and coffee making facilitiespool areaexcellent hoteldance floorrestaurant staffhigh floor
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823 - 828 of 1,512 reviews
Reviewed 4 November 2013

Just back from here after two week stay, hotel we'll situated near the front and the room we had 1220 had good views over the marina, food was good with plenty of choice. Reception staff were very helpful especially Sergio who we had a good laugh with, dining room and bar staff all very friendly. Only complaint I had was with the cleaners who did our room but this was quickly sorted out. Room was a decent size with double bed, free safe and fridge in room also kettle for tea or coffee which is supplied by the hotel. Kim the rep was good and any problems were noted and sorted. Location very good near the front for shops and restaurants, nice and flat for easy walking.

Stayed: October 2013, travelled as a couple
6  Thank Janice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 6 November 2013

Thanks a lot for your feedback and for choosing the Florida Spa as your holiday hotel. We are happy to hear you liked our hotel and found our staff friendly and nice. We love to see guests coming back so we hope you pay us another visit in a near future.

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Reviewed 31 October 2013

We stayed, with Thomson, for a week in mid-October. I'm sure, for many people staying here the experience is pleasurable. The positive is its excellent location, good food and sometimes helpful staff. Our stay was marred by two events. Having read Tripadvisor reviews about the noise problem in rooms on the lower floors we emailed a request for a room on higher floor, the 11th being ideal. We received a reply saying our request had been noted.

On arrival we were allocated a room on the first floor. We referred to our emailed request, of which there was apparently no record but were told that there was the possibility of changing rooms the following day. The wc in our bathroom had the usual 'disinfected' sash across it though the toilet needed to be flushed and there were drips on the seat. The bin was overflowing.

Worse was to come. On returning to the room after dinner the noise from the bar was deafening. We had been awake since 3.00am that day and were desperate to sleep. There was no hope of that until the music ended at about 11.30pm. We were given a quiet, clean room the following morning on a higher floor.

The day before we were due to leave my dressing gown disappeared from our room. We reported this to reception who thought it had probably been picked up with the laundry and would speak to housekeeping. ( The bed linen is white, the gown is dark green.) We also spoke to the Thomson rep who said, "Leave it with me." As we were leaving soon she told us that if the gown was found they could have it delivered to us, at our expense.

We spoke to reception and the rep before leaving but neither brought up the subject of the gown. Reception had no record of the loss. The worst thing about this is the attitude of the staff involved. We got the impression that missing clothes is a common event and that the responsibility lies with the guest. There has not been one word of apology form the hotel, just a shrug. We have been home a week now and if we hear from the hotel or the rep we will update our review.

In spite of this we did enjoy our stay and would consider going back but only if we were guaranteed a high floor!

Room Tip: For a peaceful night a high floor is a must.
  • Stayed: October 2013, travelled as a couple
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6  Thank CymroCymru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

As we had been to this hotel several times we knew what to expect. After a gap of over four years we were pleased that high standards had been maintained. The receptionists were welcoming and check in was smooth. The hotel has twelve floors each with sixteen rooms. Eight directly face the sea and get morning sun whilst the eight on the pool side have a view of both the sea and the mountains and get afternoon sun. In 2014 Thomsons are imposing an extra per night charge for both room locations. I fail to understand where those who don't pay the extra charge will be allocated rooms. Perhaps on the roof!

Rooms are well furnished with free safe, fridge and wifi. The wifi was good in our room on the 9th floor. The flat screen TV had BBC1, ITV and other English channels. Perhaps the corridor carpets could be replaced as though kept clean are looking a bit worn and tired.

Maria runs the restaurant in her usual friendly and efficient manner. The food was very good. There was a good choice for breakfast with porridge available every morning. Dinner was equally good with plenty of choice and variety of both meat and fish dishes. The restaurant staff were friendly and attentive.

The swimming pool is small as one would expect in an hotel close to the centre of town. One noted a few sad people who queued for the pool to open so that they could perform their morning towel placing ritual.

It should be noted that during our stays at this hotel it was clear that the majority of customers were of retirement age. The evening entertainment reflected this.

Natasha, the Thompson Rep, gave a clear and informative presentation.

This is a very good hotel which I would recommend highly.

However, in postscript, I must add that the airport transfer on 29th May was a shambles and did Thomsons no credit. No reps were present to check people on to the coaches and confusion reigned. However, well done Florida Hotel.

Room Tip: Sea view morning sun. Pool view afternoon sun.
  • Stayed: September 2013, travelled as a couple
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5  Thank traintraveller81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 6 November 2013

Thank you for coming back to Hotel Florida Spa and for rating us so highly. We really appreciate your comments and are happy to hear our hotel reached your expectations. We are pleased to know you overall enjoyed your stay with us so we hope to see you back at the Florida sometime soon.

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Reviewed 16 October 2013

My husband and I stayed for 4 nights - The best thing about this is Location - close to everything -
We only had breakfast and it was ok - Entertainment at night was fine. Most of the staff were efficient and pleasant - check in good.

The hotel is a bit tired - well worn.
There is a lot of road works taking place at this time in fuengirola which is not nice to look at and there was a lot of noice from the machines. We had a look at the Yaramar Hotel - the pool at this hotel was much better but not as good a location.

Room Tip: Choose a room on a higher floor and pay extra for the corner suites
  • Stayed: October 2013, travelled as a couple
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4  Thank mairebeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2013

We stayed here in early September. On arrival we were quickly checked in and allocated an 11th floor room which I was very happy with as had seen reviews on here which recommended being on a high floor. We had a room that overlooked the pool but you could also see the marina.
Once unpacked we headed down to the pool where there was plenty sun loungers available this was about 1pm. The pool is very small but as we don’t usually do much swimming it was fine for us when we needed to cool down.
We were half board and would say the food was always very nice with plenty choice to suit any fussy eater and I am quiet fussy.
There are a few happy hours in the hotel throughout the day. I would like to give a special mention to Antonio and all the Bar staff great service and entertainment from them all.
The hotel is in a good location for all the bars and also restaurants. If you are looking to eat out fish alley is the place to go where there are lots of restaurants whatever you want I am sure you would find it here.

  • Stayed: September 2013, travelled as a couple
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3  Thank mamck129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 23 October 2013

Thanks for writing such a nice review and rating us so high. Your words are very flattering and we are very pleased to know you had a fantastic stay at Hotel Florida Spa. We really appreciate your kind comments about our bar staff and we will pass them onto Antonio and his team. We hope to see you back very soon!

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