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“Great hotel that could be better”
Review of Florida Spa

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Florida Spa
Ranked #2 of 37 Hotels in Fuengirola
Certificate of Excellence
GreenLeadersBronze level
Reviewed 24 March 2014

We booked this holiday three weeks before departure as a Thomson Platinum deal, at a great price for a four star hotel. First impressions of the Florida Spa certainly live up to the brochure, it is well positioned within the resort, the reception area is spacious and the reception staff were friendly, extremely efficient and were typical of the first class staff throughout the hotel. We were given a 5th floor superior room that was large, with tea/coffee making facilities, ample wardrobe and drawer space and a free safe. We had a view over the pool and although some reviews suggest higher floors are better because of an over looking problem we had no problems. The bathroom was enormous with a full size bath and walk in shower, but it was here the first of my minor criticisms of the hotel were. Some general maintenance was required, a shower head was loose on the wall as was the bath filler and the socket outlet near the hair dyer. Worst of all the walk in shower door had probably never fit properly and at times water came onto the bathroom floor.
The pool area was great with ample sun beds for the time of year we were there, it might get very crowded in high season though, the pool was small and not great for swimming, the maximum depth was only 1.2m I think and this for less than half the pool, but the beach and sea is only 100m away so it isn't a real problem.
The restaurant was a reasonable size with good opening hours and a good sized buffet, but while I always found ample food to eat on an evening, it was awfully bland and the paella was the worst I have ever tasted, sometimes quality is better than quantity. The restaurant staff were fantastic people and a credit to the restaurant manager who made everyone feel welcome when they came through the door, she had exceptional people skills.
We very rarely stayed in the hotel on an evening and when we did it the entertainment wasn't really to our liking, although a lot people did. The daytime entertainment was quite varied and different, the noticeboard suggested off site visits to attractions which was something I hadn't experienced before, a great idea.
Despite a few disappointments I would definitely return to the Florida it really was value for money.

Room Tip: All rooms appear good, if you want to avoid overlooking from apartments in the area look at floor 5...
  • Stayed: March 2014, travelled as a couple
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Thank michael857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 25 March 2014

Thanks for your feedback and for choosing to spend your holiday at Hotel Florida Spa. We really appreciate your comments and take note of them as our guests' satisfaction is very important to us. We are happy to hear you would return to our hotel and hope your next visit comes very soon.

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719 - 725 of 1,430 reviews

Reviewed 23 March 2014

We booked a Thomson Late Deal at the Florida Spa and got a good price. According to our confirmation our room had sea view, bath and balcony. However when we arrived, quite late at night owing to a flight delay, we were given an 11th floor room with a huge walk- in shower but no bath! As we only ever book rooms with a bath we went down to reception where they quickly changed our room ( with free upgrade! ) but told us that only pool view rooms on lower floors have baths...so maybe Thomsons need to check their facts!
When this was sorted...after a late meal for which they kindly kept the restaurant open late...we had a good holiday.
It is a lovely hotel...staff were mostly very friendly...and the food was plentiful and varied.
The hotel is well situated for accessing public transport so it is easy to get about. A bonus is tea and coffee facilities and a fridge in the hotel bedroom.
I used the indoor pool...very warm but rather small!
One slight drawback in our opinion was the rather sameish evening entertainment which permeated the whole hotel... but many people seemed to enjoy it!

Stayed: March 2014, travelled as a couple
2  Thank MickyYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 25 March 2014

Thank you for feedback and for choosing to spend your holiday at Hotel Florida Spa. We really appreciate your comments and hope you did enjoy your stay with us. It would be lovely to have you as guests again in the near future, so we hope you pay us another visit if you return to Costa del Sol.

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Reviewed 17 March 2014

Cant fault the Florida where else would you get fridge/safe/wifi/kettle pool towels all free the room was fantastic....the views from the 12th floor were amazing one week wasn't long enough didn't want to come home. Staff were so friendly and helpful....the food was good but as my husband remarked pork was on the menu 3 times in one week not a good choice of meats but there was something for everyone....went swimming in the indoor pool every day though it got crowded when there were more than 3 people in (the spa should have been smaller and the swimming pool larger.....we will be back...................... thanks for a great week......

Room Tip: Lifts extremely quick so a high floor is brilliant for the views
  • Stayed: March 2014, travelled as a couple
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6  Thank Patchy019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 18 March 2014

Thanks a lot for staying at Hotel Florida Spa and for your review. We are delighted to hear you had such a brilliant holiday at our hotel that you didn't want it to finish. We take note of your comment regarding the choice of meat at our restaurant and really hope you pay us another visit soon.

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Reviewed 15 March 2014

very good hotel in every way, staff in all arias were helpful and friendly..Rooms clean as is the whole hotel indoor pool and jacuzzi are free, but you do have to pay for steam room and sauna.
We have enjoyed every holliday at the Florida Spa and will certainly be going back again next year.
We have stayed in lots of Thomsons hotels but this is one of the best.

Room Tip: go for sea view room, well worth it
  • Stayed: March 2014, travelled as a couple
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3  Thank vivien k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 18 March 2014

Thanks a lot for being such loyal guests and for your review here on Trip Advisor. We are very happy to hear you have always enjoyed your holidays at the Florida and are planning to come back. It will be lovely to have you among us once again so see you next year!

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Reviewed 11 March 2014

The hotel is right on the beach and very close to lots of bars and restaurants. The rooms are clean and a decent size with a balcony. The room also had a kettle, fridge, hairdryer, safe and tv which is more than you get in most hotels.

The staff were very friendly and accommodating, especially the bar staff. Happy hour is 8.30pm-10pm where you get your drinks bogof and there was live music for entertainment. The pool outside is heated so it is usable all year round which is a great benefit.

There was also a spa deal on so we got to use the indoor pool, sauna and Jacuzzi for free. Unfortunately the steam room was out of order.

My only criticism is that the hotel seems to be more geared towards older travellers. We felt a little out of place, however, we still had a great time.

  • Stayed: March 2014, travelled as a couple
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6  Thank Elysed123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 18 March 2014

Thanks for staying at Hotel Florida Spa and for sharing your experience with other Trip Advisor users. We are very pleased to hear you enjoyed your holiday with us and made the most of our facilities. We hope you choose us again for future holidays as it is always lovely to see familiar faces coming back!

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Reviewed 6 March 2014

Got a late deal with thomsons at such a good price didn't know what to expect of hotel,but can see why it is rated by tripadvisor as first out of 37 in fuengirola. The fact you get a free wifi,free safe,free fridge and a kettle in your room made our stay so much better.There are also free pool towels for the heated pool,how many hotels heat their outdoor pools! We enjoyed our stay at the pez espada up the road in torrimalinos but the pool was unusable out of season,unheated and in the shade.
The staff are the best I've seen for a long time, so friendly and helpful. The rooms are cleaned well, no grubby little corners that you can often get in hotels.excellent wardrobe for long stay guests,plenty of hangers and large drawers.
Food was varied and plenty of choice,with an amazing range of salads and fruit and puddings,the most choice I think I've seen.
All in all one of the best hotels we have stayed in and we will be looking to experience it all again.

Stayed: March 2014, travelled as a couple
7  Thank blover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 11 March 2014

Thanks a lot for choosing to stay at Hotel Florida Spa and for sharing your experience with other Trip Advisor users. We are delighted to hear you had a fantastic first holiday with us and you were well pleased with our facilities and staff. Happy guests are the best motivation ever as they really help us to keep working hard. It would be lovely to see you back at the Florida, so we really hope your next visit comes very soon!

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Reviewed 2 March 2014

This was my third visit to the florida spa,and once again I was not disappointed,the room was very clean ,excellent view,the staff were very friendly,the food was very good with varied choice every night.The entertainment was good,mainly designed for the older generation who seem to be catered for in the Florida spa,if you want to travel the bus and train station are very close,and both run cheap and efficient service.

Room Tip: Try for high floor with sea view
  • Stayed: February 2014, travelled as a couple
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3  Thank CACHARELL40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MLhoteles, Director de Relaciones con Clientes at Florida Spa, responded to this reviewResponded 11 March 2014

Thanks for your loyalty and for your review. We are very pleased to hear you enjoyed your 3rd stay at Hotel Florida Spa. We appreciate the high rating you gave us a lot, so as you can imagine we are very grateful. We hope you keep on visiting us as it is always a real pleasure to see guests coming back. See you very soon!

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Additional Information about Florida Spa

Address: C/ Doctor Galvez Ginachero, 29640 Fuengirola, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Fuengirola
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#1 Family Hotel in Fuengirola
#1 Romantic Hotel in Fuengirola
#2 Luxury Hotel in Fuengirola
#2 Spa Hotel in Fuengirola
#2 Green Hotel in Fuengirola
Price Range: £71 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Florida Spa 4*
Number of rooms: 184
Official Description (provided by the hotel):
Fuengirola’s New Hotel Florida Spa is located beside the port, overlooking the Mediterranean Sea. This state-of-the-art, four-star facility offers 184 rooms, all of which are complete with air-conditioning, heating, a fridge/minibar, satellite TV, Music Channels, and pay-for-view films. Along with the expected accoutrements of a telephone, a hair-dryer, and tea and coffee facilities, each room at the New Hotel Florida Spa also offers its own safe so you can enjoy the fun of the Costa del Sol with complete peace of mind while you leave your valuables behind. ... more   less 
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Also Known As:
Florida Hotel Fuengirola
Florida Spa Fuengirola, Costa Del Sol

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