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“Window on the world..”

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Hotel Balcon de Europa
Ranked #5 of 37 Hotels in Nerja
Certificate of Excellence
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Window on the world..”
Reviewed 13 September 2013

First visit to Nerja which came highly recommended - very quaint but very hot and very crowded not to be repeated at that time of year. Hotel was a very pleasant oasis in the middle of a bustling tourist town with spectacular views of sea, hills and surrounding countryside. Lots of street activities and very good surrounding restaurants. Food and service in hotel of best quality and presentation, likewise reception,bar and other staff. Only faults were the inability/reluctance to accommodate a late departure and the absence of porterage to convey luggage the few hundred meters to the closest point that transport could approach.

Room Tip: Pay the little extra to get a balcony and sea view. Although the front rooms overlooking the "B...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ralpheye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (465)
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English first
Yorkshire, England
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 September 2013

My wife and I stayed at the Balcon from 21st to 28th August 2013. We were there for our daughters wedding which and I have no complaints at all about the hotel.
I contacted the hotel a few weeks before our visit to arrange a room upgrade and this was done without any problems. This was very good considering it was peak weeks that we were there. We spoke with several members of staff whilst we were at the hotel and everyone was helpful and accommodating. The reception staff were able to deal with everything was asked of them. Our room was cleaned everyday and the hotel was always clean and tidy.
The reception for my daughters hotel was held on the terrace at the hotel and I cannot think of a more fantastic location. The hotel staff again were great and helped to make the reception run smoothly. If anyone is looking to book a dream wedding I would definitely recommend Nerja and the Balcon hotel.
We had a room with a balcony and a sea view on the third floor. It was of good size with a huge bed. The bathroom was spacious with a bath and a shower over it. The room was always kept clean by the very efficient staff. Breakfast was in the restaurant on the fourth floor and was a buffet. There was everything you could ever want including Cava every morning.
The lift at the hotel is a little annoying. It is difficult to get it to stop at your floor and when you do get in you will stop at various floors up and down the hotel before you get to where you want to be. Having said that the stairs are available and there are only nine floors in the hotel.
I also had an issue with the beach and sun loungers. The hotel has its own beach and it also open to members of the public. The hotel residents unfortunately do not appear to take preference over the general public when it comes to the sun loungers.
The swimming pool is also small with a small sun bathing area. However you do have the hotel beach and the sea which makes up for the small pool.
The above are minor observations rather than complaints. I was very pleased with our stay at the hotel and would definitely stay there again. It is in great location and I would highly recommend it to anyone visiting Nerja. We found the hotel comfortable, staff very helpful and there was no noise problem.

Room Tip: Go for a room with a room with a balcony and a sea view. Not much more cost and definitely worth it...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank derek104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 September 2013

Arrived 4th September 2013.
Staff always helpful. This visit no need to ask reception for mini bar key or wifi, both ready for use.
Great breakfasts. Everything one would want for breakfast is there.
Love the area, and local restaurants / bars, so prefer b+b to be able to explore the area.
Very efficient service in the bars, waiters are very polite and seem to enjoy their work.
Many of the staff we recognised from last year.
Other reviews indicated that it was, perhaps, a little old fashioned. I see this as a "plus". It is great to have some tradition to build on.
Rooms have air conditioning.
The comment from Karen f59 must be an isolated happening. We saw some rudeness from a guest today. No adverse response from waiters. Sometimes it is embarrassing to be English.

Room Tip: A sea view completes the ideal break.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Keith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 September 2013

Our room was 502 just under the restaurant, after closing time, around 11pm they push the chairs & tables across the floor to rearrange the dinning room, this woke us and each time we complained the noise stopped for around 10 minutes then started again. Not happy with the staff at all. quite rude.

Room Tip: Ask where the bar & restaurants are located and ask b to be well away from them.
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 19KarenF59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 September 2013 via mobile

Food was nice
Service was fairly good and personal although one waitress was a little short with me at one point
Bacon eggs and toast is the best breakfast... Nothin that funny or contentious to write about this place but lovely view, nice place would go back any time.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gina800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013 via mobile

Just returned from Balcon after a super week rooms are great ours was perfect with sea view and very private balcony. The breakfast was brilliant and the dinners good,the staff all lovely too. Very Spanish a bit old fashioned but that made it perfect Thank you we loved it.

Stayed August 2013, travelled as a couple
Helpful?
2 Thank Mrs Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2013

Had a very relaxing stay at this hotel which has the best location in Nerja.

My room was inward facing a small courtyard so no views whatsoever. However this was reflected in the discounted price paid for the room.

English TV as standard which was a plus bbc and ITV.

Stayed on a B & B basis as lots of good restaurants in and around the hotel.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KenS555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Balcon de Europa

Property: Hotel Balcon de Europa
Address: Paseo Balcon de Europa 1, 29780 Nerja, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Nerja
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Nerja
#4 On the Beach Hotel in Nerja
#8 Romantic Hotel in Nerja
#9 Family Hotel in Nerja
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Balcon de Europa 4*
Number of rooms: 111
Official Description (provided by the hotel):
The hotel is located in the heart of Nerja, at the "Balcon de Europa" square; a balcony looking to the sea. ... more   less 
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Also Known As:
Balcon De Europa Nerja
Balcon De Europa Hotel

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