Although we had visited Nerja before, we had not stayed at this hotel. we were aware of its position and that is why we booked it. It is definitely in a prime position in the lovely town of Nerja. The Hotel is keep very clean and the room we had was nice. We requested a sew view room and the first room we got was above the reception canopy and the balcony was very obscured, so we asked for something better, we also were offered one on the 5th floor above the flat roof of the dining room, in the far corner of the building which was not great, dark and view obscured, so we asked reception again if there was a better room and we got offered room 713 overlooking the sea, it was lovely, nice view and sunny and we were very happy with it. Reception were very nice regarding the room changes and I am glad we persisted with them. They also booked a car for us while we were there, it was cheaper than other rental companies near by, the company delivered the car to us at the hotel and we just gave the keys back to reception when finished, so a very good friendly service. We found the reception staff to be very helpful and friendly. The rooms were nice, not huge but well decorated and comfortable and every thing you needed, may be nice to upgrade if you wanted a bit more space ( although we didn't actually do that as not available at this time). I also saw in other reviews that people were complaining about paying for sun beds, but there did not seem to be a charge for these whilst we were there ( perhaps this is seasonal thing, not sure). We did half board as it was offered in the package we took , normally we just do bed and breakfast and eat out as we like the variety. We did not feel Dinner was so good, very bland and you are not really able to use the 20 Euro allowance ( which is the cost for the set menu) towards the a la carte menu , but to be honest we had a steak of the a la carte and it was very poor. The breakfast however was very good and a plentiful choice on offer to suit all tasted. Lunches were nice down by the beach area, which is also a very nice area to relax and you can change Dinner for Lunch ( on the half board package) by requesting at reception the day before. I have to say however we stay over Christmas and the Christmas night dinner was so much better that the normal dinner menu and included wine all night, the dining room looked very nice and this was included in the half board package, which we though was very good. We shared a big table of people and had a thoroughly good night. It is such a pity they could not improve on both the atmosphere in the dining room in the evening and also the quality and presentation of the food, as the hotel is very nice, in a great location and all the staff we encountered in all areas (reception, restaurant and cleaning staff ) were very good, friendly and helpful. We don't normally book packages and normally book our own flights and hotels separately but as we knew the area and were aware of the hotel, we took the package offered by jet2 on this occasion, which was definitely value for money, even taking into consideration the evening meals. Well done to Jet2 as the flights, transfers and hotel were great, very smooth form start to finish. I believe this review is balanced and fair and we would consider retuning to this hotel for a break. This was a good time of year to visit this area, much quieter that I am sure it will be in the height of the season, nice mix of multicultural guests and busy enough not to be boring.
- Official Description (provided by the hotel):
- The hotel is located in the heart of Nerja, at the "Balcon de Europa" square; a balcony looking to the sea. ... more less
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- Also Known As:
- Balcon De Europa Nerja
- Balcon De Europa Hotel