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“Great value for money, ideal location”
Review of Hotel Duran

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Hotel Duran
Ranked #1 of 12 Hotels in Figueres
Certificate of Excellence
Reviewed 23 February 2014

We were in Figueres for the one night specifically so we could have an early start to go to the Dali theatre museum. We booked this hotel on recommendations we had seen on Trip Advisor and weren’t disappointed. Value for money was exceptional. The fact that we were also in walking distance to the Dali museum was an added bonus.

We arrived via train and got a taxi direct to the hotel without incident, they knew exactly where it was and it was a very direct route.

We had booked a double room with breakfast included. Our room was very clean and comfortable, was not expecting so much for the price and were pleasantly surprised. It was exactly what we needed for a one night stay.

The restaurant downstairs was convenient for just arriving in the evening and the local cuisine was nicely presented. The lounge downstairs was comfortable as a waiting area after we had checked out before our next train.

Very close to the square and all of the shops and other eateries surrounding it. Would stay again.

  • Stayed: October 2013, travelled as a couple
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Thank andreaandsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduran, Director de Relaciones Públicas at Hotel Duran, responded to this reviewResponded 24 February 2014

Dear Andreaandsam,


Thank you very much for your comments, here at Duran Hotel & Restaurant we appreciate to be informed about that you enjoyed your stay. The satisfaction of our customers is a high priority for us. Feedback like yours help us to improve our services and facilities. We appreciate the time you have spent with us, and we continue to be at your disposal for future stays. Do not hesitate to contact us if you decide to return to stay with us, we will be happy to welcome you again.

Best regards,
The Management.

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164 - 170 of 764 reviews

Reviewed 22 February 2014

I travel in Europe for more than 6 years, visiting different countries 3-4 times a year. But I’ve never met such a rude stuff as I’ve seen in Duran hotel. Woman at reception even didn’t try to speak English or any other languages to me. She spoke Spanish to me and spoke and spoke. Also she was annoyed and did her best to get rid of us as fast as she could. She saw 2 persons checking in, but didn’t tell me my booking was just for 1 person until I saw the key and the description of the room. We had to redo everything, I made an extra payment, asking several times if the breakfast for the second person is included or not. It was included.
In the morning at the breakfast I was obliged to explain we ordered breakfast for 2 persons, not only for one of us. Hmmm, last time I met the same level of <service> 9 years ago in an awful cheap soviet-style hotel in a small Russian town. There also were women annoyed by the guests and we also had lots of <fun> because of their mistakes.
But at the same time Duran hotel is rather comfortable, rooms and bathrooms are very spacious and cozy, internet connection is fast. Parking is rather convenient. You will be offered rather wide range of average food at the breakfast. Hotel is situated close to the center of town and Dali museum.
Hope you will be lucky to meet a better receptionist and enjoy your stay here!

Room Tip: 1. Be careful when you choose the type of the room for booking. It´s easy to make a mistake and book...
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  • Stayed: January 2014, travelled as a couple
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1  Thank Valentina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduran, Director de Relaciones Públicas at Hotel Duran, responded to this reviewResponded 24 February 2014

Dear Valentina I,

From all of us at Duran Hotel & Restaurant, we would like to thank you for the time you chose to spend with us. We sincerely regret the inconvenience caused during your arrival at the hotel and we hope that you finally enjoyed your stay with us.

We will take your comments into consideration. The feedback you provided us will help us to improve our services.

Do not hesitate to contact us again if you decide to return and stay with us, we will be happy to welcome you once again.


Best regards,
The Management.

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Reviewed 12 February 2014

We soon found the hotel - ask for Plaza del Sol on the bus coming from the AVE station - everyone got out there and it's a block away (the RENFE station from where we left is walkable).
Hotel was friendly - quickly sorted aout a problem we had with the safe.
THe restaurant is worth a vist, not so much for the food (nice starter - tiny and not very good main) but for the setting and the personal attention from the elderly waiters.
Room was comfortable although a smell of drains came from somewhere (not uncommon in Spain I'm afraid).
The hotel is centrally located, we breakfasted in town at one of the cafes on the Rambla - better value than the hotel and a nice setting. Handy for the Dali theatre museum and a short walk to the fort on the hill - Castillo de Dan Fernan - well worth the climb.

  • Stayed: February 2014, travelled as a couple
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Thank HalfyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduran, Director de Relaciones Públicas at Hotel Duran, responded to this reviewResponded 13 February 2014

Dear HalfyB,

Thank you very much for your comments, here at Duran Hotel & Restaurant we appreciate to be informed about that you enjoyed your stay, the satisfaction of our customers is a high priority for us. Feedback from our customers help us to improve our services and facilities. We appreciate the time you have spent with us, and we continue to be at your disposal for future stays. Do not hesitate to contact us if you decide to return to stay with us, we will be happy to welcome you again.

Best regards,
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2014

A well maintained 3 star hotel with a great restaurant. It may look a little grubby outside but inside is traditional and lovely. The Bedrooms are contemporary and spectacularly clean. The staff are friendly and helpful. We had a fabulous meal in the hotel restaurant and would highly recommend to other guests. A lovely quiet stay in a busy area. Highly recommended!

Room Tip: The internal rooms are a little dark as they overlook a small internal courtyard. This however was...
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  • Stayed: February 2014, travelled as a couple
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Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduran, Director de Relaciones Públicas at Hotel Duran, responded to this reviewResponded 13 February 2014

Dear Alison D,

On behalf of the entire team of Duran Hotel & Restaurant, we want to thank you for sharing your experience with the Trip Advisor community. It is a pleasure to know that you enjoyed your stay with us, and that you enjoyed our services, especially with the meal in the restaurant . Do not hesitate to contact us if you decide to return to stay with us, we will be happy to welcome you again.


Best regards,
The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

We located the hotel after a little bit of confusion, as the normal Renfe trains use the station on the east of the city but the high speed Aves (and the French TGV) use the station to the west.

Reception was very welcoming and helpful and our comfortable room was on the third floor overlooking an inner courtyard.

Hotel Duran is an older hotel that has been very tastefully modernised and is located in a quiet part of town, just five minutes from the Dali museum. Dali ate there a great deal and there are quite a few drawings and pictures concerning him around the hotel. The bedroom was welcoming and clean with a smart bathroom. The bed was very warm and comfortable.

Breakfast was a wide selection of cold buffet in the smart first floor breakfast room.

The hotel has a very relaxed atmosphere and we would definitely stay here again.

I recommend that you treat yourself to a meal in the fabulous 1850’s dining room.

Room Tip: Our quiet room was overlooking an inner courtyard away from the lift.
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  • Stayed: February 2014, travelled as a couple
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1  Thank Mr_Achi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduran, Director de Relaciones Públicas at Hotel Duran, responded to this reviewResponded 13 February 2014

Dear Mr_Archi,

Thank you very much for your comments, here at Duran Hotel & Restaurant we appreciate to be informed about that you enjoyed your stay, the satisfaction of our customers is a high priority for us. Feedback from our customers help us to improve our services and facilities. We appreciate the time you have spent with us, and we continue to be at your disposal for future stays. Do not hesitate to contact us if you decide to return to stay with us, we will be happy to welcome you again.

Best regards,
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

Figueras is a tiny town with a few lovely sights - the Dali Museum makes it worth it and the toy museum makes it good for kids. It may not be the place you need to stay overnight but if you do and are looking for somewhere to dine as well as sleep, this may be a good suggestion.

Rooms are clean and sparsely furnished, nothing exciting nor truly disappointing there. The dining is great in quality and service, albeit the room a bit dated. The old dining area, now a private annex for small groups, is THE place to have a lovely dinner with friends.

A good choice for travelers - with kids it's good too.

  • Stayed: December 2013, travelled with family
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Thank viajeramadrileña
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduran, Director de Relaciones Públicas at Hotel Duran, responded to this reviewResponded 15 January 2014

On behalf of the entire team of Duran Hotel & Restaurant, we want to thank you for sharing your experience with the Trip Advisor community. It is a pleasure to know that you enjoyed your stay with us, and that you enjoyed our services, especially the dinner. Do not hesitate to contact us if you decide to return to stay with us, we will be happy to welcome you again.


Best regards,
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

I booked a room through hotel.com for 2 adults and 1 child, and on my arrival at the hotel we were told that all of us have to share one double bed. We were told that if we want an extra bed we have to pay 50% more than our initial booking. No explanation whatsoever. The people at the reception were very rude initially. I asked to speak with the manager but access to her/him was not provided. I had to agree to pay for the extra bed, but because they couldn't put the extra bed in the room they moved us into a slightly bigger room just next to the restaurant without any windows. Terribly experience, stay away from this hotel!!

  • Stayed: December 2013, travelled with family
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2  Thank Simeon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelduran, Director de Relaciones Públicas at Hotel Duran, responded to this reviewResponded 3 January 2014

From Duran Hotel & Restaurant we really appreciate the time dedicated to let us know your opinion, we really regret to know that your stay was not entirely pleasant.

We would like to inform you that your booking was confirmed for a double room instead for a triple occupancy. There is no extra supplement with children sharing a double bed in the room. If an extra bed is requested, the room becomes a triple room with the corresponding supplement to be applied.

It is also true that the information showed in some online travel agencies, sometimes is not very clear. The translations are confusing and it may lead to a misunderstanding. That's why we always recommend to contact the hotel directly before booking, in order to avoid misunderstandings like this. We would like also to remark that all our rooms have windows or a balcony or a terrace.

We always look forward to satisfy the customer and make their stay enjoyable so we will update all the information showed in the different websites and avoid in the near future uncomfortable situations like this for both sides.

We regret once again the inconvenience that may have caused this misunderstanding.

Best regards,
The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Duran

Address: Lasauca, 5, 17600, Figueres, Spain
Region: Spain > Catalonia > Province of Girona > Figueres
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Figueres
Price Range: £47 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Duran 3*
Number of rooms: 60
Official Description (provided by the hotel):
The Duran Hotel & Restaurant is located in the heart of Figueres. It is a family hotel with great tradition and reputation. The hotel presents a sharp contrast in its interior design. Its upper floors, superbly renovated, displaying a very high-end finishes higher than expected in his category. They are distributing the 65 rooms decorated with functional furniture design wooden heads inspired Dalí elegant, warm tones on the walls and a nice lighting. The ground floor shows a more rustic, with the presence of the original corner stone of 1855, the Celler de Ca la Teta, and crowded restaurant, a landmark for those who want to learn the cuisine of the region. ... more   less 
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Also Known As:
Duran Hotel Figueres

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