The rooms are among the noisiest I ever had to stay in :noise from other rooms come through the ventilation system.
No problem with people.. they are rather kind. It would be better though if the receptionist was trained to ask you : do you need a plug adapter ? do you need wifi ? do you need a smoking room ? The type of questions that saves you time when you come late at night.
Another thing : do not stay there on St Valentine day because the restaurant is full with no option for diner !!