We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
216Andrea
Westbury, United Kingdom

Birthday weekend away

3.0 of 5 bubblesReviewed 3 Mar 2023
Arrived at the hotel early afternoon we received a very good welcome from the concierge and reception manager.
We were taken to our bedroom which is in need of a complete refurbishment
The furniture is very tired the divan bed is badly marked
We found a pair of dirty ladies underwear in the bedside cabinet the shower cap box was empty
Hot water was barely warm, and a constant humming noise day and night
We booked dinner at 7.30 we were taken to our table and given the menu
We ordered and when the food arrived it was barely warm, the wine was poured and then forgotten to refill our glasses we had to do it ourselves
The menu is very limited and very expensive
We had 3 starters, 4 main courses of which one was a burger 2 portions of chips the bill came to 190 pounds including 12.5% service all in all very poor
Will we go back no unless it changes ownership
We had a room overlooking the river fantastic view
We explained this to reception and was given 50% off the first night
Date of stay: February 2023
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Willcock, General Manager at Macdonald Compleat Angler, responded to this review
Responded 15 Mar 2023
Dear 216Andrea

Many thanks for your feedback.

Regards

John Willcock
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Get rewarded with One Key
  • Booking.com
  • ZenHotels.com
    £112
  • Hotels.com
0.3 miles from Macdonald Compleat Angler
Free Wifi
Restaurant
    0.6 miles from Macdonald Compleat Angler
    Free Wifi
    Free parking
    Premier Inn Marlow Hotel exterior
    • Hotels.com
    • Algotels
    • ZenHotels.com
    0.1 miles from Macdonald Compleat Angler
    Free Wifi
    Restaurant
    Tranquil fountain
    Get rewarded with One Key
    • Hotels.com
    • Algotels
      £96
    • Booking.com
    0.9 miles from Macdonald Compleat Angler
    Free Wifi
    Free parking
    • Trip.com
    • Vio.com
    • Priceline
    0.2 miles from Macdonald Compleat Angler
    Free Wifi
    Free parking
    Get rewarded with One Key
    • Hotels.com
    • Vio.com
      £186
    • Booking.com
    2.4 miles from Macdonald Compleat Angler
    Free Wifi
    Free parking
    Front view of the small B&B in a quiet neighborhood
    Go to your Happy Price
      0.3 miles from Macdonald Compleat Angler
      Free Wifi
      • eDreams
      • Priceline
        £105
      • Agoda.com
      3.1 miles from Macdonald Compleat Angler
      Free Wifi
      Free parking
        1.1 miles from Macdonald Compleat Angler
        View more hotels in Marlow
        Reviews (3,307)
        Filter reviews
        3,307 results
        Traveller rating
        1,488
        817
        495
        298
        209
        Traveller type
        Time of year
        LanguageAll languages
        More languages
        Traveller rating
        1,488
        817
        495
        298
        209
        Show reviews that mention
        All reviews riverside restaurant marlow bridge complete angler overlooking the river indian restaurant lovely location afternoon tea scones the general manager nespresso machine birthday treat special occasion tasting menu lovely room car park cooked breakfast one night stay
        Selected filters
        Filter
        Updating list...
        294 - 299 of 3,307 reviews
        Reviewed 2 March 2023

        We went for a business lunch on the 24th February with some clients and Joel was our waiter. He was absolutely amazing and could memorise all of our meal choices and did not use a pad and there were 7 of us! Joel deserves a pay rise as he was a good sport throughout the meal and saved us from getting a parking ticket! All the group agreed he was a first class waiter!!

        Date of stay: February 2023
        Trip type: Travelled on business
        Thank Catherine P
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        John Willcock, General Manager at Macdonald Compleat Angler, responded to this reviewResponded 15 March 2023

        Dear Catherine P

        Thank you very much for your review and your glowing feedback in Joel. This is fantastic to hear!

        Regards

        John Willcock

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 20 February 2023

        had a fantastic overnight stay at this lovely hotel overlooking the Thames, I paid extra to upgrade to a river view & it was well worth it, Yuris on reception made sure we had the upgraded room we asked for & looked after us very well. went to the indian restaurant inside the hotel which was superb for our evening meal, excellent breakfast in the morning

        Date of stay: February 2023
        Thank Steve C
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        John Willcock, General Manager at Macdonald Compleat Angler, responded to this reviewResponded 21 February 2023

        Dear Steve

        Thank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience.

        We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.

        Regards

        John Willcock
        General Manager

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 18 February 2023

        Thank you for a lovely one night stay. Sam and Humaira at reception were kind and helpful.
        Lovely room with fantastic view. Marlow is a quaint town with a selection of interesting shops, bars & restaurants.
        Most grateful !

        Date of stay: February 2023
        Trip type: Travelled as a couple
        Thank deepak281
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        John Willcock, General Manager at Macdonald Compleat Angler, responded to this reviewResponded 21 February 2023

        Dear deepak281

        Thank you for taking the time to review us following your recent stay at the Compleat Angler. I was delighted to note that you had such an enjoyable experience.

        We very much look forward to having the pleasure of welcoming you back when you can be assured of a very warm welcome.

        Regards

        John Willcock
        General Manager

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 18 February 2023

        We booked a Super Deluxe Double as we have done many times before. Our last visit was three years ago & standards have dropped dramatically since then. The room was in urgent need of refurbishment - a shredded curtain, a hole in the bedspread, a badly stained stool & a towel so threadbare it had holes in it. The only redeeming feature was the view of the river which the hotel cannot take credit for.
        The breakfast service in the restaurant left much to be desired. We purposely ate late to avoid the business guests so the restaurant was far from full but the service was very poor. On two occasions we had to ask to place our order & guests arriving after us were served first - very frustrating. The restaurant staff were polite but obviously inexperienced. There were managers present but they did not appear to notice any shortcomings or do anything to rectify the situation. We resorted to room service which was ok but always something got forgotten.

        This hotel no longer deserves its 4* rating.

        Date of stay: February 2023
          • Value
          • Cleanliness
          • Service
        1  Thank madeleinebQ4542UU
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        John Willcock, General Manager at Macdonald Compleat Angler, responded to this reviewResponded 21 February 2023

        Dear madeleinebQ4542UU

        Thank you for the review and feedback.

        Regards

        John Willcock
        General Manager

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 8 February 2023

        Booked into this hotel for a break with family. Complimentary room upgrade welcome - thank you. But the hotel generally was a bit tired, expensive and at times disorganised, especially around meals. Our food was cold and this was not rectified.
        This could be an amazing hotel in a fabulous setting.

        Room tip: Great views, take warm clothes for the restaurants
        Date of stay: February 2023
        • Trip type: Travelled with friends
          • Value
          • Location
          • Service
        Thank holly2236
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        John Willcock, General Manager at Macdonald Compleat Angler, responded to this reviewResponded 14 February 2023

        Dear holly2236

        Thank you for the review and feedback.

        Regards

        John Willcock
        General Manager

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        View more reviews