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“First visit and I we will definitely be going back!”

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Crowne Plaza Hotel Marlow
Ranked #4 of 4 Hotels in Marlow
Bournemouth, United Kingdom
Level 5 Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“First visit and I we will definitely be going back!”
Reviewed 16 March 2014 via mobile

We stayed here as we had a Red Letter Day voucher to use. The hotel is in a perfect location for a short getaway, in easy distance of Central London and close to Heathrow and surround Thames areas. We had visited Harry Potter land in Watford so was in good distance to that too. Will definitely be going back sometime.

Stayed March 2014, travelled as a couple
Helpful?
Thank jamescusens18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, 19 March 2014
Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your feedback as it helps us to improve our services and maintain the very high standards of service our guests expect.

I am delighted that your Red Letter Day stay was a success and that you found the Hotel the perfect location for exploring some of the attractions the area has to offer.

I do hope that we will have the opportunity to welcome you back in the near future.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,544 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
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English first
London, United Kingdom
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 March 2014

It was sucha relief to stay here after trying other hotels in the area. The Compleat Angler is great if you get the right room, but this place is the best I've stayed in for a long time (business wise). After a week and a half of poor sleep we finally got in here and I slept so well. I didn't use the spa or have breakfast so can't comment.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dangermousie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, 12 March 2014
Thank you very much for taking the opportunity to review your stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards of service our guests expect.

I am delighted that as a business traveller you find the Hotel not only fulfills your needs you also consider it the best in the area. We look forward to welcoming you back in the near future, and I do hope that you will have the opportunity to enjoy the Hotel's other amenities.

Kind Regards

Harriet Parkes
Hotel Administrator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level 6 Contributor
180 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 5 March 2014

I stayed here for 3 nights in February when I was working in near by High Wycombe. Had I realised the hotel was quite so far out of Marlow I would have stayed elsewhere but hey ho, that's my own fault.

The check in process was quick and I was soon in my room. The room was a good size with a good area to work from and a comfy bed. When I arrived the room was very hot so I opened the window and was amazed to find that the window would open completely, wide enough for someone to step or fall out of. My room was on the first floor! The pictures may explain it better.

Breakfast was pretty good, expensive and it wasn't the 'full English' that I was told it would be - where was the black pudding?

Food and drinks in the bar area were very expensive - £12.99 for a beef sandwich? Silly money.

Next time I'm in the area I'll stay elsewhere, ideally somewhere that is closer to town and better value for money.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, 6 March 2014
Thank you for your feedback regarding your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to target problem areas and take the necessary action to avoid similar situations in the future.

I am pleased that you enjoyed the comfort of your room, however your description of the windows did cause concern All our windows have safety catches that should prevent the window from opening to its full extent, but still allowing fresh air into the room. It is clear from your photographs in that particular room this measure had broken down. A full investigation has now been launched to ensure that all the windows in the Hotel are checked to establish that the catches are in place and operating correctly. If they are not, then immediate measures are being placed to ensure safety of our guests. Thank you for bringing this matter to our attention.

I am delighted that you enjoyed your breakfast despite no black pudding – my apologies for this and that you found the term ‘full English’ misleading when this item was not included.

In regards to the prices of food dishes throughout the Hotel, we do endeavor to remain competitive with other four star establishments in the area.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton
Level 5 Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 March 2014 via mobile

Spent a Saturday night here and enjoyed our stay. Room was lovely. Shower wonderful and bed very comfortable. Bar area rather cold thought so we had one drink and a quick meal then back to our room. We Would stay here again if visiting the area.

Stayed March 2014, travelled as a couple
Helpful?
Thank sdcook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, 5 March 2014
Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect.

I am so pleased that you and your partner had a pleasant stay with, and found the room comfortable with a wide range of amenities that suited your needs.

I delighted you are considering returning to the Hotel and hope that we will be welcoming you back in the near future.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry
Level 5 Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 March 2014

I have been a regular visitor at the Crowne Plaza Marlow since 2004.
This is my preferred hotel chain and this hotel always deliver quality service - the rooms are spacious for working the restaurant is good quality
Location provides walking distance from Marlow town centre or 5 mins drive.

Room Tip: All rooms good - after 10 years visiting this hotel I probably stayed in every room!
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DZ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, 5 March 2014
Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards of service our guests expect.

I am delighted that, as a regular guest, you find the Crowne Plaza Marlow always delivers on service and quality, two areas that we consider of great importance.

I would like to take the opportunity to thank you for your loyalty to the Hotel and to the Crowne Plaza brand, and hope that we will have the pleasure of welcoming you back in the near future.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2014

Great hotel and staff but posters up saying they have outbreak of winter sickness bug (norovirus) ... There one night and I got it, reception told me had doctor out for 2 people and over 12 staff and guests got it ..... If you are styling there this week be warned!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LaraS2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 February 2014

We had a really good stay from the moment we arrived. Reception was very friendly and efficient. Room very clean and comfortable. All staff were very helpful and friendly, some of the best I have experienced. Leisure Club was adequate and we enjoyed the outdoor jacuzzi! Breakfast was very good, lots of choice and good quality.
We would definitely return. Thank you.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SmudgeBucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harrietparkes, Hotel Administrator at Crowne Plaza Hotel Marlow, responded to this review, 5 March 2014
Thank you for taking the opportunity to review your recent stay at the Crowne Plaza Marlow. We value your comments as they help us to improve our services and maintain the very high standards our guests expect.

I am delighted that from the moment you arrived you enjoyed your stay with us, and that you experienced the exceptional service we pride ourselves on at the Hotel. I am pleased that you had the opportunity to enjoy our wide range of amenities including the full English buffet breakfast and the leisure amenities.

I do hope that we will have the pleasure of welcoming you back to the Hotel soon.

Kind Regards

Harriet Parkes
Hotel Administrator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Marlow

Property: Crowne Plaza Hotel Marlow
Address: Fieldhouse Lane, Marlow SL7 1GJ, England
Phone Number:
Region: United Kingdom > England > Buckinghamshire > Marlow
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Marlow
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Hotel Marlow 4*
Number of rooms: 168
Official Description (provided by the hotel):
The stunning lakeside location of this luxury hotel in Marlow, Buckinghamshire, set in 5 acres of beautiful countryside, makes it an ideally place for your meeting and conference. Crowne Plaza Marlow offers 168 contemporary bedrooms including stylish Standard rooms, King Rooms, Executive Club rooms and Luxury Suites. Every detail has been designed to create a highly modern environment different from any other hotel in the Thames Valley area placing it amongst the best places to stay in Marlow. Crowne Plaza Marlow is ideal for events such as training, seminars, product launches, boardroom meetings, interviews, teambuilding and brainstorming events as well as small exhibitions. All meeting rooms offer everything you would expect from a luxurious and contemporary hotel with a dedicated Conference Manager to make your event a success, offering: Experience excellent food and wine in Crowne Plaza Marlow’s stylish Glaze Restaurant, awarded an AA Rosette for culinary excellence, or relax with lighter bites and a delicious cocktail in our Agua Café & Bar. Whether you’re looking for an intimate dining experience for two, or simply meeting with friends for drinks, Crowne Plaza Marlow is the perfect venue for you. Crowne Plaza Marlow is situated in the heart of the Thames Valley and Chiltern Hills on the border of Buckinghamshire & Berkshire. Easily accessible from the M4, M25 & M40 motorways via the A404, the hotel is located within half an hour drive from Oxford, Reading, Windsor and Henley-on-Thames. ... more   less 
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Also Known As:
Crowne Plaza Marlow
Marlow Crowne Plaza

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