This is a very strange hotel. It's not bad and staff are well trained and friendly but its difficult to define and categorize. The location is way "off piste" .You reach it through a jumble of heavily parked residential streets arriving at a business park about a mile from the centre of the town. Design is trying to be contemporary but it now looks a bit dated and the modern surfaces reflect noise.It lacks the corners ,the alcoves, the spaces for a quiet drink or meeting. and the public areas are all very open plan.
Its trying to be very child friendly but who wants to see the bar turned into a playroom.?Ten at night toys everywhere, toddlers running amok whilst folk were huddled over laptops. or trying to have a conversation at the bar.A cross between a business centre and a crèche! Very odd.The hotel needs to sort out its market positioning.
The rooms were good with plenty of amenities although the mattress on the bed had seen better days.Well done Crowne Plaza for the complementary WiFi .
The dining room is large, open plan and noisy. The buffet style seems to create "a survival of the fittest" mentality with people competing in a "last sausage competition". People pushing, shoving, leaning over and contesting ownership of the last piece of toast to emerge from one of those ghastly self service toasting machines. Insufficient staffing leading to a long delay in the beverage service and lack of cutlery on the tables.Add to this the toddlers who want to serve themselves, drop food on the floor and howl when restrained a relaxed start to the day it certainly is not.
- Official Description (provided by the hotel):
- The stunning lakeside location of this luxury hotel in Marlow makes it an the perfect spot for your stay in Buckinghamshire. Crowne Plaza Marlow offers 168 contemporary bedrooms and provides a highly modern environment, different from any other hotel in the Thames Valley area, placing it amongst the best places to stay in the area. Experience excellent food and wine in Crowne Plaza Marlow’s stylish Glaze Restaurant, awarded an AA Rosette for culinary excellence, or relax with lighter bites and a delicious cocktail in our Agua Bar & Lounge. Whether you’re looking for an intimate dining experience for two, or simply meeting with friends for drinks, Crowne Plaza Marlow is the perfect venue for you. The hotel is located in the heart of the Thames Valley and Chiltern Hills, on the border of Buckinghamshire & Berkshire. Easily accessible from the M4, M25 & M40 motorways via the A404, the hotel is located within half an hour drive from Oxford, Reading, Windsor and Henley-on-Thames. ... more less
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- Also Known As:
- Marlow Crowne Plaza