Stayed at Seaham Hall for one night to celebrate our silver wedding anniversary. A wonderful hotel in a lovely peaceful setting and the customer service was amazing.
On arrival we were informed that we had received an upgrade to the Penthouse suite- wow, what a room! The spa was excellent , with a large pool and outdoor hot tubs. The treatments we had booked, a well being massage and a foot ritual, were both excellent .
We ate in Byron's grill - a lovely room with a very relaxed atmosphere. The food was wonderful , especially the steak which was cooked exactly to our requirements.
The staff at the hotel, all of them from the moment we arrived to the moment we left, warrant a special mention for their amazing customer service. They were all very welcoming and friendly and at the same time, very professional and nothing was too much trouble for them. The special touches in our room because of our anniversary were very much appreciated- it is the little touches that make a big difference and at Seaham Hall they seem to have it just right.
- Official Description (provided by the hotel):
- Seaham Hall is a beautiful and exclusive luxury 5 Star boutique hotel with fascinating history, located on a cliff top on the wild and romantic Heritage Coast. Seaham Hall is celebrating the success of their £2m investment after winning the prestigious 'Small Hotel of the Year' award at the 2013 North East Tourism Awards, with the judges recognising the first class facilities and upgrading which has taken place under the hotel's new ownership. ... more less
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- Also Known As:
- Seaham Hall Hotel And Serenity Seaham
- Serenity Spa Seaham
- Hall Hotel Seaham
- Seaham Hall Durham