From the moment and my wife and I walked into this restaurant we pointed out that it was cold, we were first Seated by the window which might normally be a Very pleasant seat however since this was a December night it was cold and draughty and not helped by the fact that the door at the entrance of the restaurant is permanently open.
We asked to move seat and did so.
Lovely high ceilings all from the original design of the original house but of course they would Have been heated By a roaring fire, not so in this restaurant.
We asked for the heating to be turned up, we were told that it was going to be turned up and we were offered a blanket yes a blanket. This is a beautiful restaurant not Marble Arch, we were not sleeping rough thankfully but then again people who are sleeping rough probably don’t pay £26 for two margaritas.
When the bill came with the charge of £26 for two margaritas (served by the way in champagne glasses and not on the rocks as we asked) I decided that the manager needed to be called.
That was a waste of time. Apparently the heating had been on ‘all day’ according to him and the temperature Had been taken and it was 23°! We Were asked what would help the matter all that would help the matter would be just to basically turn the heating up prior to the customer walking in the restaurant that’s all we want nobody want to sit in a cold restaurant.
This is not a cheap restaurant food was lovely the Staff At this restaurant try very hard It couldn’t cost more than 5 pound to heat that restaurant properly for the whole night I don’t want to sit in a restaurant with my coat on.
Spoils the whole thing for me