We booked over the telephone and found the process to easy and simple.
Upon arriving at the hotel we parked in the first space adjacent to the road. It was easy to access the hotel with our cases, although we were a little confused in which way to go. We made the right choice.
Inside the hotel it is unclear where the reception is, but we were soon directed by the bar staff.
The receptionist was polite but did tend to gabble through her introduction, and unfortunately she omitted to explain to us where the dining room was, and the time of breakfast. We were asked what time we wished to eat dinner but this did not seem relevant in retrospect for there doid not appear to be any control over who ate when or where.
The room was clean and tidy and very warm when we arrived, despite both windows being open. There were restrictors on the windows so they could not be opened wider, probably to stop us committing suicide, or some other health and safety issues.
The room was above the kitchens and we had been pre-warned that there may be some noise before breakfast. This was not so, but it was nice for the point to be made.
The bathroom was well set-out and very clean and fresh. Everything worked well apart from a tap which was loose. We forgot to mention this.
The space beside the bed was a little tight but there was a small sitting area at the bottom of the bed.
I have a thing about duvets, I don't like them. they are suitable for scandinavian countries which are cold, but not for the UK which has a temperate and variable climate. Sleeping under this quilt one gets far too hot, so you throw it back and get far too cold, so you reverse the procedure, and so on ad nauseam. The second night we slept under the counter-pane and the third night because it was a bit colder, under the blanket and counter-pane. A sheet would have been nice.
The reception area and lounge are well set out, well decorated and pleasant environments. However, the bar is a liitle dated and needs some TLC.
The dining room is extremely long, stretching almost the whole frontage of the hotel and only being three tables deep. A good design, but everyone appears to gravitate to the window seats, even when it was dark!
The dining room had suffered a water leak from the room above, which had been quickly sealed, but it should have been subsequently decorated during the day.
The corridor outside our room looked as though the carpet had been fitted by one of the chefs, who had cut the carpet with a cleaver. The carpet did not fit very well!
The bar staff always appeared to be over-worked and service was slow. Eventually we worked out the system and found that drinks were delivered to us, after a wait for placing the order.
It would be nicer if the staff came to the guests to collect orders.
Canapes and olives were served before dinner, although we missed these on our first evening because the staff were too busy and not as attentive as they should be.
When people decide to go into dinner it would be nice if a member of staff was present to take in one's drinks. The majority of guests are elderly and both my wife, and I on separate evenings helped an elderly and infirm gentleman out of his seat and then he struggled with his drink into the dining room.
Orders for food are not taken in the bar.
We stayed for three nights and every evening there was a Table de Hote and A La Carte menu, which changed every day. I was a little disappointed for the web-site shows a picture of mussels, which I love, but they were not on any menu any evening. Despite this there was a good selection, and even my wife who is a bit fussy, found something to her liking every evening.
The food was not cordon bleu, but it was of a high standard, and the lobster thermador was sensational. I heard another guest say that his dover sole was excellent.
When we arrived we walked along the quay side and we noticed a young member of staff reading in the sun. My wife noted to her that there were a lot of elderly people about, and the woman agreed but noted that she liked to see people exercising. This lady turned out to be the head waitress.
On our first evening our main course took a lttle longer than it should have, but not excessively, but the head waitress noticed this and when we left for cooffee in the lounge we were offered a complimentary after dinner drink. This was probably unnecessary but gratefully received by me. As an aside we waited longer on a subsequent evening.
One evening there appeared to be some antagonism between certain members of staff, with a waitress almost pushing the wine waiter away, rather than politly waiting for him to finish. This was a bit of an exception and may be a problem between the two waiters, but it was noticeable and should not have been.
The breakfast was a buffet first course of fruit, cerial or whatever and a served cooked course. In the main these were well organised and the staff appeared to be very efficient, especially in relaying the tables adjacent to the windows, which everyone appears to prefer.
There was plenty of fuit available, but the pears could have been cut smaller, as should the strawberries.
This is a hotel frequented by elderly people many of whom appear to be regular visitors. We are in our 60's. One evening we were sitting in the lounge when my wife bumped into two younger guests, they were probably in their late 40's. My wife said 'look young people,' to which I said that's good I thought that we were the youngest, to which a couple in their late 50's said '..but what about us!' I am sure dear reader that you understand the comment.
Would we visit again, or recommend the hotel, Yes. It is certainly very agreeable.
- Also Known As:
- The Hotel Blakeney
- Blakeney The Hotel
- The Blakeney Hotel Norfolk